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    South Wind

    3.0 (13 reviews)
    Open 10:00 am - 6:00 pm

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    The Reserve At Tranquility Lake Apartments - Billiards Room

    The Reserve At Tranquility Lake Apartments

    (22 reviews)

    If you have pets be careful because this complex tries to find reasons to violate you when taking…read moreyour pups out!!!!! I got a call from the office as I was standing in the dog park telling me that maintenance saw me not picking up after them this morning???? AS I AM STANDING IN THE DOG PARK. Of course this upset me and I told them they needed to get their stories straight and not accuse me of such a thing the assistant manager threatens video footage on me and I told her CHECK IT. You'll see I'm standing in here right now!!! She ended up hanging up on me while I was talking so I walked into the office and was asked to leave after expressing how much this situation upset me. Mind everyone I am pregnant how unprofessional and disrespectful to a resident that is expecting.. I have been questioning even staying here due to the property manager and assistant manager always having attitudes and making me feel like they're out to get me. If I get could give 0 stars I would! And if I wasn't at the end of my pregnant I would be GONE.

    If I could put 0 stars I would. Do not move here there rules are so bulls!it over little things…read morelike how many guest stay in ur apartment and who spend the night LOL they watch who's spends the night in ur damn apartment you pay for. There's bugs that don't go away no matter how many time you get them to come spray ... and I'm not a dirty person like these apartments are just infested with bulls!it , the walls and countertops are " landlord special " it's nasty , the damn staff comes into ur apartments unannounced sometimes to fix things you didn't order. I don't recommend this place to anyone. The model they showed us was nice but we definitely didn't get a unit like the one we were shown. We decided to stay because it was convenient to go to jobs but hell no we're leaving once this lease is up. And no to mention I got a disturbance complaint and we don't even do anything crazy or make loud noises. Like there's kids screaming n hollering through the halls and they don't get told anything LOL idk if they just wanted to add something to write me up for or what but these punks are horrible. DONT MOVE HERE

    One Hermann Place Apartments

    One Hermann Place Apartments

    (7 reviews)

    Museum District

    The apartment is a lemon. Move here if you want to spend your time coordinating repairs to your…read moreapartment. Your first impression is very positive. It looks modern, the amenities are nice, the staff is friendly, and the location is hard to beat. I have lived here for 2.5 years, and the reality is different. This place was built 2016-2017 and clearly by the lowest bidder. In the time I have been here, my air conditioner has broken 13 times (really, 13). I've had a major water leak that flooded my closet and left us without some interior doors and drywall for a month. We've been moved out of our apartment for a week for them to do major construction for defects from when the place was built. I average at least one broken thing a month. The grills don't always work, once a month the gym is a sauna. Water leaks from the ceiling. The list goes on and on. The maintenance team is very responsive, but they are hamstrung by management that is more concerned with saving money and doing as little as possible. For example, today the manager told me the AC is not broken, it just doesn't work when it's hot out. Got an issue after hours? Not their problem they will tell you, even though they live here. With all the great apartments being built in this area, it's hard to see what 1 Hermann Place offers that the others don't. Move here if you like to be frustrated. Move somewhere else if you want to come home and not deal with maintenance.

    I leased a corporate apartment at One Hermann Place while receiving medical care at the Texas…read moreMedical Center. The line staff at the building is wonderful -- from the attentive and caring concierges (Jennifer, Stephen...), to the helpful shuttle driver, Aaron, to the rental agents, Jackie, Crystal and Eysha. The building is lovely and the location is wonderful. But when there was a roof leak that flooded several apartments, after several days of equivocation, it was determined that I needed to move to another unit. I, and all my possessions, were transported to a unit which had never been cleaned of construction dust, and never been made fully ready for occupancy. But rather than try to make things right as soon as possible, the manager, Carrie, deflected responsibility, dragged her feet and made the whole experience pretty miserable. When I left several weeks later, the washing machine had finally been hooked up to water, the dishwasher had also been connected to water supply, the dead circuits in the master bedroom had been activated, and after about a week's delay, the apartment had been cleaned of sheet-rock dust. But the ice-maker was never made functional, Carrie never apologized for any inconvenience, and she remained as supercilious and rude to me as I observed her being to her staff. She spoiled what would otherwise have been a singularly positive experience in Houston.

    Cortland Avion Shadow Creek

    Cortland Avion Shadow Creek

    (9 reviews)

    I have never lived in Texas, never visited Texas, and have absolutely no affiliation with Cortland…read moreAvion Shadow Creek or anyone who has lived there--yet this apartment complex has reported an eviction on my credit report under my name. Despite multiple attempts to contact them and request a simple review of the lease and identification used, I've been met with complete silence. No returned calls, no assistance, no resolution. I've also contacted the credit reporting agency, but they refuse to help unless I can somehow "prove" I don't owe a debt for a place I've never been. How does one prove they haven't lived somewhere they've never visited? All I've asked is for Cortland to verify the original lease agreement--surely the ID used will show it's not me. The lack of accountability and willingness to fix what is clearly a case of mistaken identity--or possibly fraud--is appalling. I would strongly caution anyone against doing business with this company. If they're this careless with sensitive personal information, imagine how they treat actual residents.

    For medical reasons, we temporarily moved to the area from Louisiana and signed a 4 month lease for…read morea 2 bd/bth at Cortland Avion Shadow Creek for over $2,700 per month. We ended up only staying for 9 weeks and therefore paid over $4,500 for an empty apartment... obviously we accepted this risk so this isn't my big complaint just painting a picture. The utility bills, base utility charges and fees were outrageous - close to $1,000 for 9 weeks! For the last 12 days we actually lived there, our utility/fees bill was over $400! The bill actually states "vacant electric" and "vacant service" for $158 of the $400 total. We left the unit immaculate and did receive our deposit back, but this is ridiculous. Our home in Louisiana is 3 times the size of the apartment we rented and our utility bills are not this high. I have nothing positive to say about Cortland's policies or management. They do not enforce the rules related to garbage, parked clunker cars, acceptable dog breeds, or cleaning up after pets. We saw the garbage piled up over 8' feet high at the container every weekend which was gross. We continually saw other residents not cleaning up after their pets and even noticed a resident with a Pitbull which is on the list of unaccepted breeds at the complex. Considering how expensive the complex is to rent an apartment, I expected better.

    South Wind - apartments - Updated May 2026

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