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    South Texas Hand Therapy

    4.0 (1 review)

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    10 years ago

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    Legend Transitional Care - Legend Transitional Care Friendly Staff Members

    Legend Transitional Care

    2.6(5 reviews)
    0.9 mi

    My best friends mom was found unresponsive in her room about 1030-11 am. The aid said she had been…read morelike that since 7 am. They left her in that condition for over 3 hours. She is being rushed to the nearest hospital and I pray she survives. The medic who transported her told the family it would be in there best interest to make sure she does not return there. They have been there on many occasions for cardiac arrest and they have lied about the patients conditions. They have lied about the multiple burses on her body as well as a puncture on her back, which they are blaming on her Kidney doctor. Per the Kidney doctor they did and do not do any type of procedures in their office. They have allowed her to fall and have lied about how it happened. If you want your loved ones cared for and to live, please do not send them here. We will be filing a formal complaint with the state as well.

    Do not leave a loved one here alone. There are too many issues to recount…read more Our problems here have included: mishandling & unfulfilled prescriptions, the staff not having basic tools to check vitals, nurses (mainly LVNs) not applying basic common sense to patient care, non-recognition a patient's obvious special needs, lack of nurse supervision, & grossly inadequate staffing levels. Staffing levels are too low for a satisfactory patient ratio. The predominant use of LVNs instead of RNs is the source of many problems. The LVNs here are very are weak in making & reading individual patient care notes. We have learned to make copies of everything & to follow up on every detail. They fail at basic common sense follow-through and often fail to do what they say they will. On the plus side, the physical & occupational therapists are consistently excellent. However, there is a huge lack of coordination between therapists & the nursing care staff. Often, patients have not been made ready for their therapy, causing the therapists to perform basic care such as dressing, pad changing, etc. The facility is not being well maintained -- painting is needed & furniture in patient rooms is in dire need of being replaced. The ownership changed a few years ago. Before that, we heard it was a much better experience here. The present owner is a California corporation named Ensign Services. They are not well rated. If you go here now, have someone who can help you with monitoring the care provided. This ownership is leaving a gap in south Texas services for a higher quality facility.

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    Legend Transitional Care - Legend Transitional Care Community Area

    Legend Transitional Care Community Area

    Legend Transitional Care - Legend Transitional Care Excellent Facility

    Legend Transitional Care Excellent Facility

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    McAllen Transitional Care Center - At McAllen Transitional Care Center, our focused staff will work with you and your healthcare provider to create an effective treatment plan

    McAllen Transitional Care Center

    1.0(2 reviews)
    0.9 mi

    With my mom again.now in different room.,they didn't have enough supplies to support my mom…read moreovernight, wondering wants different between each wing off the place.she only here for rehab again

    Been here for about a month now. The food is awful and served mostly cold. Too greasy and spicy to…read morebe digested by my stomach. Staff can't speak with one voice. Today the physical therapist told me I could pick my discharge date. When I did I was told, "Oh, no, you can't be discharged without the PA's order and we don't know when the PA will visit the facility again. Could be tomorrow, next week or next month. Tried to call the PA myself to get some answers about my care. The PA refused to take my phone call. So here I am, the patient and I have no way of communicating with my health care team. I'm the patient and no one responds to me when I have questions. As a final note, they really push their home therapy after release. Must be a real money maker because when I declined this service they got really nasty to point of refusing my smallest request. Because i refused their home PT, they refused to give me an order for PT, even though they would have if i had agreed to their physical therapy. Bottom line, they seem to be only motivated by money not care for their patients.

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    McAllen Transitional Care Center - Call us at (956) 686-9100 and schedule a personalized tour.

    Call us at (956) 686-9100 and schedule a personalized tour.

    McAllen Transitional Care Center - Each day you spend with us will be filled with the caliber of service that will make your stay comfortable, safe and therapeutic.

    Each day you spend with us will be filled with the caliber of service that will make your stay comfortable, safe and therapeutic.

    McAllen Transitional Care Center - You will find a wide variety of activities for every individual at McAllen Transitional.

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    You will find a wide variety of activities for every individual at McAllen Transitional.

    South Texas Hand Therapy - rehabilitation_center - Updated May 2026

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