Food: N/A Service: 5/5…read moreCleanliness: 2/5 Decor & Style: 2/5 I can only rate for the rehab (physical therapy/occupational therapy, and speech therapy) department; this is not a review for the rest of the facility, and nurses are not included. The rehab team here is motivated, funny, and very passionate about their care towards their patients. It is definitely a place I would recommend for physical rehab. This place has been bought out by EmeraldCare, FYI.

My husband had to have his right leg amputated. He had to have some rehab to get stronger and to…read morelearn to do all the things he was able to do before this. The answer for this was Manor Care Southwest. The staff was wonderful and very respective of his wants, needs and fears of not being able to be "normal" again. I felt very comfortable about leaving him in the hands of very capable employees. He is now driving and tooling around all over thanks to the wonderful care and understanding of everyone who is employeed.

The wait time is minimal! They see you within 30 minutes and no appointment necessary! Very nice…read morepeople. Office is so efficient!

I have been seeing this family for years now..since i was 8 years old and they have always treated…read moreme with respect, care, and acceptance. I will always recommend them.

My mother was supposed to have had a plan in place for a safe discharge. She was discharged and…read moretransported home via a medical transit van. Her discharge paperwork indicated she was discharged with hospice through a specific company. My mother had not been evaluated by this company for hospice services prior to discharge. It was 24 hours from discharge that the company came out. This took a phone call to get an update on the status of their visit. The specific hospice company did not pick my mother up for services and she was left with no help. The case management is a joke.

The care I received from the moment I got there until I was discharged was so great. I wish I could…read moreremember the staff member in recovery. She helped me so much and I was so scared. I'm not sure if we are supposed to name names but all my nurses were great. They were all so professional and did not let me hurt at all!

had an extremely disappointing experience with Dr. Reyes. I have a history of luteal phase defect,…read morePCOS, and miscarriage, so when I recently found out I was pregnant and began spotting, I sought medical care immediately. After a visit to the ER confirmed that my progesterone was low, I scheduled an appointment with Dr. Reyes, hoping for proper evaluation and support. Unfortunately, she dismissed my concerns entirely, stating that there is no correlation between progesterone and miscarriage, which is factually incorrect--particularly for patients with luteal phase defect or a history of recurrent miscarriage. Research and case studies clearly demonstrate the role of progesterone in early pregnancy support. For instance, the PRISM (PRogesterone In Spontaneous Miscarriage) trial found that progesterone treatment reduced the risk of miscarriage in women with early pregnancy bleeding and a history of recurrent miscarriage. (miscarriageassociation.org.uk) Additionally, a Cochrane review concluded that progestogen medication may prevent miscarriage in women with recurrent previous miscarriages. (cochrane.org) What made this visit even more upsetting was the lack of professionalism and sensitivity. While I was in the exam room, I could clearly hear Dr. Reyes and her colleague speaking just outside my door. Her colleague and supervisor mocked my concerns, saying, "If she wants progesterone so bad, she needs to go back to the doctor who gave it to her the first time." This was said loudly, with an attitude, within earshot of me and other patients. Additionally, Dr. Reyes herself told me, "If you're going to miscarry, then you're going to miscarry, and there's nothing we can do about it." This statement is not only inaccurate but also deeply insensitive, given my medical history. By the time my appointment ended, I was bawling my eyes out in tears. Instead of offering me a moment to compose myself, Dr. Reyes proceeded to walk me out into the waiting room in front of everyone, which was humiliating. I left the office feeling unheard, disrespected, and emotionally devastated. Doctors are supposed to continue their professional development and education after they graduate, especially as new research emerges. However, based on Dr. Reyes' outdated and inaccurate opinions, it is clear to me that she does not do that. Patients deserve providers who stay informed, evolve with new medical evidence, and listen to their concerns, rather than dismiss them with outdated beliefs. What Dr. Reyes and her team failed to understand is that I did not have the luxury of returning to my previous fertility doctor, as I am a military spouse who recently moved to Oklahoma. I did not yet have an established OB or primary care physician, so I was seeking urgent care from the only provider available to me at the time. Instead of receiving support, I was met with dismissiveness and unprofessionalism. Feeling unheard and dismissed, I sought care from another OB the next day. This provider took my concerns seriously, prescribed progesterone, and repeated my beta-hCG test, which showed that my hCG had more than doubled--a strong indication of a viable pregnancy. This only confirmed my belief that my concerns should have been taken seriously from the start. I would never recommend Dr. Reyes or this facility. My experience suggests that they are not accustomed to working with patients who are informed about fertility and pregnancy health or who advocate for themselves. If you are seeking compassionate, knowledgeable care, I strongly urge you to look elsewhere. This version really drives home the lack of professionalism and continued education while keeping your review factual, strong, and impactful. Let me know if you need any more refinements!

DO NOT see Dr Bugg, the dentist. Sent my nephew there with an abscessed tooth and he was treated…read moreterribly! It's obvious Mr Bugg thinks himself to be superior to those of a lower income. So disappointing.

It's a long story. We went to Dr Hakeem Shakir of the Neurosurgery Department. His first surgery on…read moremy wife was a neck surgery, He fused discs in her necks. Post surgical complication included an inability to swallow for a week. She was going to have a PICC line put in for nourishment on the day she was finally able to swallow. That should have been a red flag, but the doctor is charming. Don't let the charm fool you. We should have sued but we are an overly litigious society. I will try to steer people away through word of mouth which we have to anyone we hear needs surgery on their neck or back. On my wife's back, the plan the doctor laid out was to perform a two day surgery since my wife was 70 at the time and he was concerned a longer operation would be too much on her. He was going to have a surgeon go in front the front on the first day to move different organs to allow him access to the back. He would complete what he needed there on the first day. They would close her and give her the night to rest and recuperate from the first surgery. The next day, he planned to go in through the back to fuse 3 disks. The first day, the operation started as expected, but somewhere around 5-6 hours maybe longer, the doctor came out and said that she was doing very well and that he was going to finish both front and back that day, which he did. After the surgery, my wife slept through the night. The doctor thought the surgery went well. The next day I was talking to my wife about something on the television which up on the wall to her left and she said she couldn't see it. I got up and walked over to it and said that it was over by me. She said she couldn't see me either. As I walked around to the front of the bed, my wife finally said she could see me. I immediately called for my wife's doctor who came in and tested her eyes with his finger and reached the brilliant deduction, "You can't drive". Literally his first words after understanding she was, at least, mostly blind. He did call for another neurologist who had an MRI and/or CT scan to see what the problem was. They found that during the second half of the surgery, her blood pressure spiked and caused a stroke, robbing her of her eyesight. As usual with doctors, there was no apology for making the wrong decision that ruined my wife's sight and severely limited her vision. To this day, he likely struts around without a thought to the life he ruined. These are my thoughts. I would strongly recommend using another care facility. She had several other doctors whose only purpose seemed to be running up the bills to our insurance. Just another reason our insurance costs are out of control.

WHEW!!!! This hospital - Horrid…read more..... This place should be shut down..... I believe they probably get many donations or even see many patients because the hospital is nice. Lots of upgrades, but this place is really only portraying to be a hospital - its very clear to me this place is horrible! Professionalism - no..... Expertise / Knowledge - no.... Communicative - no...... Clean / Sanitary - no...... Hospitable - nope!!!! I had a loved one whom was unfortunate enough to land in this place (we won't call it a hospital or "medical center") anyhooo - I was there 24/7 with my loved one and I did all the work they were paid to do - cleaning, cleaning up wastes, lifting, moving, getting ice/water, getting supplies, requesting images and meetings with team...emptying trash....changing linens....emptying bed pans It was terrible! I wasn't paid to be on duty, as a matter of fact - we were paying them. I am NOT licensed. Did I mention the yelling, screaming, arguing, and fighting all night throughout the hall (from patients) so no sleep either, GREAT! DO NOT....I repeat - DO NOT check in here!!!! If you are considering it, let me also tell you about the days stay in the ER - yes DAYS waiting for a "bed" to open up.... Steer clear - don't be fooled by how it looks. I am uploading the pics to be transparent - but please believe the staff is not concerned with you or your loved one (or your loved ones health). I spoke to the nurse supervisor, the Director of the floor, the Director of the ER - they were NOT concerned about customer service or patient health. I felt soooo bad for the patients there without a loved one. I understood why they were yelling, begging for help all day/night.

Went for a Brain MRI with Husband today. They have 3 different places for MRIs. So of course we…read morewere In Wrong one. They were so nice, a guy walked us completely over into other building that we needed. Maybe because we are old. But still nice. We had option to go to one in MWC but we perfer this main location.

Had a follow up appointment. This is located just north of downtown and it can get busy plus there…read moreis a lot of construction going on. If you know your way around you can weave thru some of the side streets without issue and get you right there to the parking garage. It's nice to have one tht doesn't charge to park. A short walk over and up to the 2nd floor. Appt was for 100 but got there around 920 and they got me right in. Everyone from the check in thru the visit was good.

I made an appointment online. Scanned in my information so less would be required when I showed…read more The moment I walked through the door, they literally shouted at me to get out and call the number before entering. So I stepped outside, called the number, and the woman asked, "What do you want?" "I scheduled an appointment for an antibody test." "We don't do those." "What? Online it said I could come here for a Covid-19 antibody test. It says on your site--" "I don't know what you're talking about. There's no such thing." "Okay..." "We can test for Corona Virus, but there's thousands of different strains. Even if you get a test, it doesn't prove anything." "On your site--" "Covid-19 tests are not real. You can't get one." 11/2/2020 at 3:30 PM at the S Western location in OKC I won't be going back. I'll be sure to tell others to avoid the place. If your workers are that afraid of people, maybe they should look into a new line of work.

This is my first ever yelp review as I never do these but this place has been so bad that I had to…read morecreate an account just to review this place. I would give this place 0 stars if I could. I went in for a very simple urine test and was told I would have my results in a 10 days (which I already thought was long as I've been to many medical offices that gets results back in no more than 3 days). Now it has been over a month and I have yet to get my results back. I went back to the office in person and was told I will have my test results the next day. It has been 3 weeks since I was told I would get my results the next day. I am currently trying to get in contact which them as I write this review but I've been waiting to talk to someone for over an hour now. Please go get medical help from another place that will actually care about your health. Steer clear of this place.