After going back and forth for the better part of a year now, South Bay educational therapy has for the lack of better words stolen IEP funding money intended to help my special needs son.
First and foremost Kevin Bansley was the point of contact through all of my emails/dealings with South Bay educational therapy.
Kevin offered us 1 date and time only to begin my son's therapy and unfortunately we were not able to accept due to our schedules. No big deal right? Scheduling didn't work out so we could just go our different ways and my family could attempt to find help elsewhere.
Kevin Bansley had different intentions though. He stated that they were keeping the money(almost $5000) and no refund would be issued.
After several back and forth emails, Kevin agreed to refund some of the money, but wanted to be compensated for the time/services that they did actually render, which we agreed upon.
He stated "In regard to your request for a refund, I understand that your family's needs and expectations were not fully met, and I do not wish to create further challenges for your son. Therefore, I will be processing a refund for the services that were not rendered, excluding the two intake sessions, and an additional four hours allocated for diagnostics and extensive communication with Harbor Regional Center and your family. These hours reflect the considerable professional time and expertise dedicated to your son's case."
Sounded great. That email was received August 21st 2024. Here it is November 12th 2024.
Kevin has still not refunded the money and I honestly do not think he has any intention to do so.
Do not be fooled. Kevin Bansley tries to put forth a mission of helping children and families but that is clearly not the case. He has cost my son the help he has needed all year by refusing to follow through with his own words.
I implore any and all families thinking about using South Bay educational therapy to help their family to simply ask yourself. "Can my child afford to get the help they so desperately need taken from them? Is it worth the risk to trust this company?" read more