Great clean facility! For some reason, the last two times…read moreI've gone the pharmacy has a bit of wait.

Such a terrible customer service experience. I walked up to window to pick up my mom's medication…read more I was greeted with a "MEDICAL RECORD NUMBER " after I said hi good morning. I gave it to her and she looked it up. We found my mom's medication and began the discussion. I had my phone in my hand and checked to see the time. The person at the window said "OH AM I BEING RECORDED" and gave me a dirty look! I said absolutely not I'm checking the time what's wrong with you? We proceeded to seeking the pharmacist help she was very kind explained everything and went back to her station. Me and the person assisting me went back to the window where I said "you really thought I was recording you? I really didn't appreciate you accusing me of something I didn't do in front of so many people"...... she said "UGH LET ME FINISH THIS" I looked and her and rolled her eyes at me. I asked her for her name and she said "I don't have to give you my name" so I'm attaching the copy of the receipt which has her cashier number and hope Kaiser can for once read these reviewed and take actions against this woman. I only do this because I love my community in east LA and know our senior go here often. I would hate this to happen to my mom my grama or dad of our community. Kaiser please do better please train or hire people with an education that can interact with people. Why would she accuse me?? I asked if she'd been recorded before and she said yes! I don't know what to make Of that? Have others recorded her attacking them? She seemed to retaliate against me by throwing the little bag at the counter instead of handing it to me. Kaiser please address this with her please do better Kaiser and please make sure this woman is made aware of this Complaint. In addition, she didn't even offer me a consultation with a pharmacist. Again she wouldn't give me her name hope her cashier number can help track her down. Store: 1088 Date: 9/26/26 Trans: 91230 Register: 8 Time: 9:57 am Cashier: B821274

Type of care I get is amazingly impressive, care quality and office experience is phenomenal!!! The…read moretype of care I get doesn't get better than this. The best primary care doctor in LA. I've been a dedicated patient here for a while due to their outstanding services here. It's more than doctors, they're family here. Doctor Cyi is phenomenal, she's absolutely great to work with. She pays attention to all the details. She communicates very well, she's showed up for me so many times. I highly value here and the team here. Other places don't consider you, but at Gracelight community formally known as Queens has done something very special here. It's always clean at this location, gotten blood drawn, tests and it's always super clean and well maintained. The workers have been professional for the most parts of my many visits. I love how my doctor has shown through her conduct that I am valued. As a patient it's important and vital that you choose doctors and a hospital/primary care that genuinely are involved in resolving your health concerns. It means so much to me that I have always felt seen here. Thank you to the staff here for making my visits count. I appreciate you so much. Go to a hospital and primary care where they care about you. Here you're not just a number, you're a valued patient. Parking is spacious. Not too many restaurants nearby. It's always super super clean. That's very important to me.

I used to love this clinic but then they kept changing doctors and I never had one that stayed…read morelonger than 6 months. My son would has had 3 different doctors and he's only 1. And when I finally got a doctor she took over an hour to help me and this happened twice why make an appointment if you're gonna see me way later. Her name was Dr. Goretti Garcia. Don't recommend her if you get her take a book or something bc she won't see you till almost an hour later .

I appreciate AltaMed and their staff more than they know. I've been with them going on 6 years and…read moreI've never had any issues... on the contrary, they go above and beyond. They create a safe space for you to share and figure out what is really going on. Labs have always been smooth. Reception has always been kind. Their Doctors care. And appointments can be made in advance.

The customer service telephone service is absolutely horrible. The need to repeat personal…read moreinformation several times after being on hold for forty-five minutes.

Great service, all staff are very welcoming and helpful, Ever since I was pregnant I got help from…read morethis clinic even got help with my insurance which I was glad because I was having trouble with that but once I told them I needed help they were quick to help out and I appreciate it .

All the girls stating from the receptionist are always welcoming as well as the girls who help the…read moredoctors ! Rosa is amazing always making sure we are good ! Doctors are amazing as well no complaints!

Melanie at the Lab Dr. Vizcarra and her whole team…read more Maria MA Karla from UC Davis Kimberly & Jennifer at the front desk Honestly, I can't explain my gratitude more sincerely, but with joy and appreciation. I was over an hour late, they still went above and beyond. They could have said No. But today, I was given more than enough and better than expected. Via care and its entire network is the cure for a broken system, my dental appointment is next week and my braces are coming along nicely. Couldn't be more happy. Definitely the best decision for healthcare providers. I live across town in West LA and It's worth the drive. Thanks Via Care

I have been going to this clinic for a few years now. Since the remodel and all new staff the…read moreservices provided are much better and quicker. Yesterday Malanie at lab provided a great quick and painless experience. She is super nice, friendly and has a great sense of humor. Great job Melanie!! It was a pleasure meeting you. - Carlos

Wife always went here for diet plans awesome service good prices can't go wrong the help it…read morebeautiful people long time workers ma and friends

Grant medical clinic is always friendly, caring people and the place is always clean, ready to…read morehelp! I would recommend this place to everyone

This is my second time getting my teeth cleaned. Dr. Ly is the best and only. The way she explains…read moreeverything makes you feel confident. Her work is very professional. She's the best. She leaves my teeth super clean and beautiful. And the staff at Via Care are amazing. From the moment you arrive at reception, they're very friendly and help you with all your questions. The staff who work with Dr. Ly are very kind. Laura was very kind and explained every detail of my cleaning. I would definitely go back to this place for my cleanings.

Love my doctor and nurse here! Dr Mirgoli always explain things very well to me and listen to me…read morepatiently! I feel so supported here

I like the ELA VA Community Clinic...no B, it's not because you work there. LOL…read more I like this place because the entire staff knows its patients, and they show a genuine interest in our care and well-being. Plus Angel knows how to draw blood! Unlike most of the Kaiser's nurses experiences that I had, who liked to fish for the vein because either they missed or couldn't find it to begin with, lol. Good job you guys!

As a veteran, this is possibly one of the best VA Clinics I've been to. Every person/employee I've…read moreencountered are very friendly and professional. Less waiting compare to some other VA hospitals/clinics. They keep you in the loop making sure you are updated on what's going on instead of waiting in the dark with other veterans desperate for help. In the waiting area at the moment and there's only two of us. Never overcrowded. Plenty of parking space as there is a huge parking lot in the front. Nothing but good reviews could be said about this place. Other VA hospitals and clinics should follow this location so that you don't have to treat angry veterans.

I've been to this location 2-3 times, and each time I've had a pleasant experience…read more The schedule system has changed a little bit, but it's still easy to use. The people at this location are all super friendly. They explain everything thoroughly, and make sure you're comfortable. There's no judgement or attitude, just genuine care for your well being. I did have an appointment and had to wait roughly 40 minutes, but what doctors place isn't like that. I like coming here because it's much easier to get an appointment here than with other doctors offices.

Every time I come to this clinic, I have to wait a hour and 30 minutes I hate wasting my time and…read moreI made an appointment a day ahead . And the staff are really rude .

I absolutely love bringing my baby boy to this clinic. I've been bringing him since he was 5 days…read moreold! I found Montes Medical Group while searching for the best pediatricians in my area, and Dr. Alejandro Montes came highly recommended. From the moment we walk in, the front office staff is always kind, welcoming, and helpful, and we're usually seen right away. I'm so grateful to have found Dr. Montes to care for my baby. He is incredibly genuine and compassionate--not only with my son, but with me as a parent as well. He always takes the time to answer all of my questions and offers thoughtful advice that helps me truly understand. As a first-time mom, I have many questions and concerns, and he always listens with patience and care. He never rushes our visits and truly takes his time with my baby, which is one of the things I appreciate most. Thank you Dr Montes and staff!!!

The front desk lady with dark skin and glasses is rude. She is very dismissive and disrespectful…read more I've been coming here since I was out the whomb and have never experienced such rude behavior from the office staff. I will be switching providers