Note: This is not a paid review; it is an honest one.
My…read morefamily and I have been residing in this apartment building for four years now. I love how close this building is to practically everything you might need on a daily basis. Among the services around are: Alderwood Mall, grocery stores, restaurants, gas stations, and schools, all within walking distance, as well as multiple accesses to the I-5 and I-405 freeways. The majority don't require you to run your car to get there. Additionally, since each apartment has a designated parking space, there are no parking issues. The management team is really friendly and helpful, especially Kim, who is the actual responsible person. She is an incredibly helpful and kind person. Every time we have a problem, she always responds quickly and follows up to make sure the problem has been resolved. Elvin and Jack, the maintenance crew, are experts who are always happy to assist. Yes, sometimes it can take a little while for them to solve your issue, but that is something understandable because currently there are only two of them working out across multiple residences, and sometimes they run out of supplies and have to ask for your parts or something else. However, once they have what they need, they complete the task neatly and competently. The fact that most apartments--at least the one I live in--don't have built-in laundry units is one of the two reasons I gave it a 4.5-star rating. We must therefore use the laundry facility outside of our unit. The apartments have three or four laundry rooms, but the most challenging thing about them is that, on some occasions, someone would occupy the washing machines by leaving their clothes inside after they had finished (this happens mostly on weekends). The owners of these apartment buildings don't believe in technology, which is another issue we didn't like. As a result, they don't have a website where residents can pay their rent, request maintenance, sign up for forms, or even follow up on community news or updates. You are still required to pay your rent by money order or personal check; if you have any questions, contact the office by phone or email. Overall, the apartment's location, quietness, cleanliness, and helpful and friendly office personnel make it a great choice.