Holly is super caring, careful and professional. I'd recommend her to anyone. She's knowledgeable…read moreand thorough as well. She still practices really safe protocols and is respectful of her clients. Side note: Come for the service and expertise, stay for the cool fashion

Holly is a delight to work with, but what I didn't know is that she cleans ears by curette only…read more Had I know that she didn't offer irrigation or some additional type of cleaning, I would not have wasted my time. She works alone without ancillary staff.

I love the 5 star servive I received from Dr. Susan Mathew, Winna, and Holden are very…read morecompassionate,kind, knowledgeable, and patient to my elderly mom. We recommend everyone to seek them first for any hearing needs.

I have been with Anderson Audiology for over 35 years. I don't know how many hearing aids we have…read morehad together, but it was a lot. I have always enjoyed my time with David, Lon and their staff. Now it has gone corporate and I feel like I am a piece of cattle. I used to be able to walk in whenever I wanted to get my batteries. Now it is a one hour window and I have to sit and wait while they examine my hearing aids. They used to give me four packages of batteries at a time now it is three. Not only that, three times the worker at the desk said that I need to get some new hearing aids. Why? mine are working fine. I have insurance that will pay $2000 on the aids but guess what? If I have insurance, the price goes up! Who does that? I have eyeglass insurance, they don't raise the price of the glasses. I guess when the time comes I will shopping somewhere else.

Dr. Lee gives excellent service and quality hearing tests. She is very personable and caring. She…read moretakes the time to ask many pertinent questions to ensure that she is giving you an excellent evaluation of your hearing loss. We have been working with her for 2 years now and she continues to check with us to see if we are still enjoying the versatility of our hearing aids.

Phenomenal experience. My dad has been in denial forever. At 88, he finally decided to get his…read morehearing checked. Dr Lee came to his home, set up, checked, and yup, needs hearing aid. She went over everything very thoroughly and was extremely professional. Having her come to the home helped him from procrastinating to get this test done. I'm extremely thankful!! He's very excited to hear again!!

It was time to get Moms hearing aids checked and I was so happy to learn that they have an office…read moreby me. I had been taking Mom to the Henderson location for many years. Location is somewhat of a challenge to find but with a little driving around, we found it. We were greeted warmly by the receptionist at the front desk. Melissa took us straight back for Moms appointment. Melissa checked the hearing aid batteries and cleaned them for us. While we were there, she asked if I would like to have a hearing test. I decided to go ahead and do it. The test is conducted by placing you in a square cube. They insert two plugs into each ear which delivers the sounds to the ears. We started with the right ear then moved to the left. The test was completed in just a few minutes. Melissa told me I am still hearing well which made me happy. I have been to so many rock concerts in my life with no earplugs so I know my time is coming for hearing aids, just not today. I would recommend if you live in the area and are seeking professional hearing testing or purchasing hearing aids. They have some of the best ones on the market. Everyone here is very kind and professional and Mom enjoys coming here every three months for check ups.

When you are choosing an audiologist or a hearing aid facility there is truly no other place you…read moreshould be going except here at Hearing Associates of LV-Summerlin office!!! From their eager to help, kind and knowledgeable staff, to the cleanliness of their office and the quickness in which they help solve your problem and get you out the door. It's not often you find an office where the doctors/directors are amazing and so is the front office staff!!! However again, they have all this covered. Nancy helped me in a jam and made me feel so welcome at their facility. And I will refer everyone I know! I'm forever grateful!

OK, I finally gave in and decided to get my hearing checked. There were way too many "excuse me"…read moreand other terms asking someone to repeat themselves. I had a friend from the East who got her hearing aids from Costco so I decided to try them out. I made an appointment and went for my hearing test. Jennifer was the person who did this. She was competent, polite, and a genial person. After about a 15 minute test, she showed me the results on her computer monitor and explained the results--some of which I already knew. I had her order the hearing aids with the settings based on my hearing loss. I was given an appointment in two weeks when they would be ready. At that time, I went back. She put them on and did some tests to see how well they worked and I could hear the change at once. She explained the care of the aids, the recharging, and she showed me how to use the options on the app that controls these hearing aids if conditions are different whereI may be. She then made a follow up appointment for two weeks to give me time to adjust and gauge any problems. The first time I wore them at a casino, I thought my head was going to explode. I changed the settings as low as they would go but that wasn't good enough. When I went back in two weeks, she adjusted the aids so this didn't happen again, and she showed me on the app how to control that kind of environment better. Since then, I have worn the hearing aids when I go to the many plays I attend. While I don't wear them all the time, I should wear them more than I do. Without going into detail, this morning would have been a good time to be using them. You go back every two months for cleaning and any adjustments that are needed. I am glad I finally did this. I waited too long and hearing birds chirping once again makes me smile.

Went Costco to get my hearing. After they completed my test the proceded to tell me I was…read moreuninsured. I showed Summer (the girl that works there) my insurance card was up to date.She insisted I wasn't insured . Eventually I got this matter Straighten out. I was insured all alond\]g . My point is anytime you go to a Doctor's office , A hospital Emergency center dentist even hearing Aid Centers they will not touch you unless you have insurance. Be careful of this place

Dr. Andrea T. Is amazing. I have been treated with nothing but respect. The staff @ the Tenaya…read moreWay site knows how to treat clients, solve the symptoms and my medical coverage met all my needs. I can finally hear clearly again and I wğouldn't recommend any other Audiology group other than Desert Valley. Great customer service. Reminds me of how Vegas used to be.

Dr. Emily Romberger is an amazing doctor of audiology. Very knowledgeable and a pleasure to speak…read morewith. I have a 14 year old who wears hearing aides and we were patients of Anderson Audiology prior to switching. They have stopped taking children. But we have found Dr Emily and are very happy with her services . The staff is also fantastic! Highly recommend!

Dr. William Fox is the best. He is knowledgeable,understanding,caring, afforable to help my…read moreelderly mom. She has not beable to hear in over 10 years till we met him. We recommend everyone to cone here. THANK GOD FOR DR. FOX!!!

The short version: I went in three weeks ago for a hearing…read moretest, intending to order hearing aids. No one has contacted me since then, despite leaving multiple messages. Guess they don't want my business, so I'm taking it elsewhere. Longer version: Found this place through my insurance coverage, was able to schedule a hearing test within two weeks, went in and got it done without any issues. The tech was polite and professional but their insurance person was gone for the day, so I was told they'd contact me after the weekend. I waited a full week, then called and left a message. I called again the next week, and spoke to someone who was not friendly and did not seem at all concerned about the situation, who said the portal to look up my insurance was down and someone would call me the next day. Four days later, I went in and asked for a copy of my test results to take them somewhere that actually wants to sell me hearing aids to address the issue I came in for! When I went to get my copy, all the staff in the front office were shooting one another looks while I was waiting for my printout, which was awkward. I have still have never received any contact whatsoever to follow up after doing my hearing test.

Several years ago I spent a lot of money to buy at Miracle Ear. I chose at the time to get hearing…read moreaids with a lithium battery. After 2 years, I sent my hearing aids in to have the batteries checked and they replaced the batteries. The initial batteries have a 3 year warranty. It seems like they are buying a cheaper battery to use as replacements, because they only warranty the replacement battery for 6 months. Now I must spend money on a replacement battery (my battery died after 10 months) and be without my hearing on my better ear for 2 weeks. How frustrating!! This is a corporate problem not the local outlet. The hearing aid is so complicated that the local people tried but couldn't help me.

I traveled from California to Las Vegas for a conference. While at the conference I lost the earbud…read moreon my hearing aid that was not made or sold by Miracle ear. I was concerned that it was still in my ear. I called miracle ear and they got me right in and didn't even charge me. It really put my mind at ease. I really appreciate people like this. They were so kind and I just want to say Thank you!

What do you get when you combine a Family guy with an old fashioned Doctors Office?…read more A healthcare professional with old school ethics and modern day values. A guy who always ask, Can you hear ne how?. How does this fit? And if times are tougher than he is. He will smile and simply say. Pay me later.

I would just like to Tom for helping me with my hearing aids. He gave me a pair of brand new…read morehearing aids to use while he sent mine out to get fixed. This was my first time there and I felt like and old friend.I recommend RAINFORD Hearing Aid Service to all that have a hearing disability. Thanks again Chuck