Last October I needed a drain unblocked, a pool overflow hooked into stormwater, and a shower head fitted. Unfortunately I contacted Soul Plumbing (the so-called plumber is Suhybe Aziz) for the work. The SMS interactions were OK initially, but his fake politeness didn't last very long.
Despite the fact he knew my house was brick from the pics I sent him he didn't bother bringing his own masonry drill bits so he used mine - he drilled me some bonus extra holes in the back of the house though. He also didn't have his own broom, and didn't bother bringing his drain camera as it was supposedly in for repairs.
In summary:
1. he charged me $2000 for the jobs I requested
2. he was at my house for 90 minutes total
3. not one job was done properly, and he didn't test the stormwater piping he'd fitted
4. when I asked for a full refund he told me he'd call the police on me for harassment, and also tried telling me I "tried to touch his son while he wasn't there" in the same text.
An hour or two after he left it was time to drain some water from the pool, so I switched the filter on to see how the new piping would go. Clear pool water gushed from the downpipe he'd run his new pipe into, and filthy mud came out of the other downpipe that he claimed he'd unblocked and ran into the pool. The shower head also wobbles and isn't straight, and started leaking a couple of weeks after his visit. Despite telling me I would receive a 3 year warranty he hasn't come back to fix his mess, so my house remains in a worse state than before he attended. No invoice has been received.
A truly pathetic plumber who chooses to hide behind his phone and make absurd threats and disgusting accusations instead of trying to fix the problems he caused like an adult would - don't waste your money. read more