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SOS Storage On Site

2.0 (2 reviews)
Closed • 8:00 am - 4:00 pm
Updated 1 week ago

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3 years ago

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5 years ago

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StorageMart

StorageMart

(2 reviews)

I had a storage unit here for a few months, while our house was up for sale. I was impressed with…read morehow clean and well-kept everything was. But for me, it's always about customer service, and these folks have that nailed down. They are positive, helpful, and they make one aspect of the moving process much more pleasant! Thank you, Storage Mart - I'm happy to be done with the move but I will miss dealing with this company and its great staff.

It is a secure facility- All the good I can. I have had mice in my unit indoor climate controlled…read moreunit (poop on the boxes.) The policies and Wayne's customer service is polite but he and his colleague are inflexible - I complained and left a bad review on their company site- and and funny I got a raise in my storage fees of more than 40$ (a 25%increase) the next month. So Beware they are not flexible in payment dates despite movie in dates, and only response you will get is "company policy" we won't do anything, and will happily charge you extra for this service. (to the tune of 60$+ monthly) My situation is simple I asked to pay on the 20th (when I moved in) monthly which I pay on that date every month - so I have spoken to Wayne and his colleague about that- they know the situation - I get the " Company policy" "nothing they can or will do. So every month since being there - I have had Storage mart lock my storage for 20 days, and charge me for that service + charge to remove it monthly+charge all kinds of administrative fees. (what should be ($240 month tax in is now $299) and add to it they call every day, email, and send post mail despite knowing the situation. So I would say choose another facility if you can- it is not worth it and no better than any other storage facility.

SOS Storage On Site - selfstorage - Updated May 2026

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