Fernando is excellent! He replaced my car's starter in less than 1.5 hours. He's professional,…read morefast, and very reliable. His pricing is reasonable too. Highly recommend him to service your car. He helped me after the snow storm over the weekend so I'm grateful.

Great service and very reasonable prices. Justin is very professional and knowledgeable. I won't…read morego anywhere else for my auto repairs.

Came out when he said he would, found the problem & fixed it at a very reasonable price. Very nice…read moreguy that I will definitely call on again. Saved me a tow bill.

I recommend Carmine's to people all the time. So many things to appreciate about them:…read more1. They are straight forward and honest, clear about what work is needed now and what can wait. 2. They offer big-dealer conveniences like a shuttle and loaner cars. 3. They are price-competitive with dealerships. 4. They really appreciate their customers!

STAY AWAY FROM THIS PLACE…read more If I could give a negative rating, I would. Extremely disappointing and misleading experience at Carmine's Import Service. I was told by Tesla that my 2020 Tesla Model Y Performance needed a battery pack replacement. Before committing to Tesla, I called this shop and spoke with someone I believe was named Max, who assured me they could do the job and had third-party battery options that would be cheaper than Tesla. Based on that information, I paid $400 out of pocket to tow my car from Raleigh to their shop. That's where the red flags started. * It took over two days just to get a diagnosis, and I had to repeatedly call for updates. * I was charged $243.13 for the diagnostic, despite the delays and lack of communication. * My advisor, Marissa, told me she was "looking for a battery," which alone took another full day. * When I finally received an estimate, I was shocked: $28,000 total, with $23,000 claimed just for the battery. For comparison, Tesla charges around $13,000 for the same battery replacement -- and I personally found a compatible battery online for $14,500, which still makes their quoted $23,000 battery price extremely inflated. When I asked for a detailed, itemized estimate (battery source, labor hours, cost breakdown), I never received one. They could never explain where the battery was coming from, how many labor hours were involved, or why the price was so high. I asked twice to speak with a manager. Messages were taken both times. No manager ever called or texted me back. Because no repair was done, I then had to pay another $500 to tow my car back to Raleigh, wasting $900 total in towing alone, plus the $243.13 diagnostic fee -- not counting time and stress. Between the lack of transparency, the exaggerated battery cost, the inflated estimate, and zero management follow-up, this experience felt misleading and unprofessional. I wasted time, money, and trust bringing my vehicle here. I would not recommend this place to anyone.

I have been using THE BRAKEMASTERS MOBILE AUTO REPAIR for 6 years now, maybe longer. I have no…read morecomplaints. First and foremost, Chris knows what he is doing. He's an honest man, he does not try to suggest what is not needed. He is transparent with part and labor cost. The convenience of having a mobile service is a HUGE perk and somewhat gives him a reason to up prices, yet his prices are extremely fair. Sometimes when you spend money on unexpected things, it can feel like a pain in the you know what, but I have always walked away feeling like I got a GREAT deal. I have called Chris for multiple car issues on multiple cars over the years, even calling him to look at a car before I purchased it. I have recommended him to anyone I hear with car issues and will continue to do so. I wish you continued success with your business.

Great work! I got brakes on my F-150. They got it done quickly and safely. Great pricing! I will…read moreuse them again!!!!

This is a late but also current Review. I purchased my 2014 Ford Escape from here back in May 2023…read more The car was on sale and had low mileage. I think it was a good deal. And the salesman was very nice and helpful. I traded in my old car that went towards the purchase. I am glad I purchased a warranty because at the beginning of November 2024, my transmission gave out! My car was towed and brought in. However, I did have to wait over a week because the warranty required all documentation of any services provided on my car. I was also out of town so I couldn't this information. One of the guys (my apologies for not remembering his name) was able to obtain the information needed without me and sent in the warranty. They were able to start working on my car and I was given a loaner car. They had to rebuild my transmission and it took about 2 weeks as he stated. BTW, my warranty was about to expire. I was less than 200 miles from losing it! Overall both of my experiences, were very positive. The salesman did not pressure me into looking at other cars except the one I was looking at. And he was very patient with me. The Service department were very polite, friendly, and professional. I am not sure if my next car would be a Ford but I would come back here if I decide that.

Definetly the best place to take your vehicle for bodysho repairs. They were very fast and very…read morehelpful and knowledgeable on what you should and shouldn't expect. Sarah Hyatt was a very professional person and very helpful. She was also FUNNY!!! Which really helps when 90% of the time you're not really going to be in a good mood when you go in there. Keep up the great work!

This was by far the best experience I've ever had regarding spending money on auto related things…read more That being said let's get into it! First and foremost, very clean facility. Important. I came here on a Sunday @ 1pm with 4 tires and 4 wheels begging for them to be mounted and balanced ASAP and 3 hours later I was back and they were ready for pickup. Kevin, the main person I was working with was a solid guy. He made great conversation and was very polite and thorough. Long story short, do NOT hesitate to go here for your tires and wheels (and brakes and suspension.) Great prices and great service. What more could you want? P.S. Location is very conveniently located near restaurants/shopping center in case you need to wait with your car.

Amazing service. Came here to get my brake pads changed and I found out I had to get a caliper…read morefixed and I told the Manager I was going to get an Uber to get the rest of the money as the rest of the money I needed was in my other bank account and she was nice enough and trusted me to take her car. I felt bad for taking her car but I found someone to give me a ride. This shows how amazing the service is here at Mavis. I'll always be coming here no matter what.

Everybody in the shop did a good job on the service in my car and jordan was helpful.!!read more

We had an issue with our tires and Jordan took care of us efficiently and was very helpful! 10/10…read morerecommend.

These guys were the best! I am super happy I found them. I definitely recommend them. I was out of…read moretheir service area, but we met in the middle.

They answered my request for a quote on a Saturday evening and were here Sunday morning exactly…read morethe time they said and manage the repair inside of a couple hours. Very happy with the service.