This firm would receive zero stars if possible…read more I was passed to this firm from a smaller boutique firm as part of an acquisition. Since then, this firm has been acquired by another firm MGO. All I can say is they charged an arm and a leg, and when I tried to leave the firm for a smaller one, they dragged their feet at every opportunity. Unless you can generate significant billable hours for this now behemoth, find another option as you will be billed outrageously and treated poorly.

We asked for tax planning advice. After talking with them and sending them all the necessary…read moredocuments, they said that they are as good as turbo tax and had no advice at all for us and just billed us with over $700 for nothing. They didn't address at all our questions.

Jan provides a high quality of customer service for her clients and I truly value her…read morerecommendations. She has been extremely helpful with my Federal and state tax issues and she has guided me to a positive resolution.

Took a little time to find the right financial help but I'm happy now! After going through an audit…read moreearlyer this year it pays to be represented through the right people. I've been with Jan only a couple years but here to stay. Audit went smooth and I can only guess what would have happened if I went with another financial company. Taking short cuts or telling me what I want to hear doesn't pay in the long run.

They definitely expressed over the phone how well they know their stuff and with use of QBO. Fast…read moreforward 3 years down the road, where I have always had questions on my business like "hey I wish all of that money was in my account because I sure look good on paper and on my P&L?" I was able to find areas like I know that I paid $80k in workers comp and the P&L only showed $20K. But that was the extent of where I could help when they were off and they always assured me everything was CORRECT. I paid both workers comp premiums on their assurances as well as my yearly taxes. I finally gave up and terminated services and found another bookkeeper and boy, have they found significant errors such as payroll wages being under reported, W3's not matching. Wages for out of state workers not being reported and members of Cal Savers stuck in limbo and not receiving their funds. I have tried to personally reach out to both the owner and my bookkeeper but both have not taken the matter seriously. I am up to about $10,000.00 so far in reconcile and need to amend returns and pay for those also. Please, please, steer clear from this company. They are deceitful, incompetent and lack common courtesy when you have an issue. Now to find out even worse that they will cost you so much in the long run. I am writing this to hopefully help others when believing and trusting in firms to keep your books straight. A lot can go very wrong. Choose wisely.

We've been using A Reliable Bookkeeping's services for over half a year now, and it's time for a…read morereview. Yvonne is very reliable, attentive and amazing to work with! I'm really pleased with their service, as they took our bookkeeping to the next level in our small family business. She has guided us through revamping the office side of the business, as well as given us solid advice and keeps us in check. Their payroll service is great, and I realized quickly how much we were overcharged by our last one. Our only regret is not meeting and hiring them for their services sooner! I highly recommend giving them a call, and they will pair you up with one of their bookkeepers that suits your business.

This firm has the worst customer service. I have been using their accounting services for the last…read moreseveral years and their competency and response times have declined this past year to the point that I am definitely moving my business. There is something seriously wrong with this firm. They waited until the absolute last minute to file my taxes (two days before they were due!!!) despite getting the needed information from me months in advance and bi-weekly follow up check ins from me. The answer was always "soon" which was a full on lie. So stressful for clients and completely unnecessary. They used to be a pleasure to deal with and now they are just a nightmare. Taxes are not a joke and are way too important to put up with a firm that could care less about their clients.

I would certainly NOT recommend this company. In the 8 months I dealt with them I found constant…read moremistakes and much of the advise they gave was just plain wrong. The payroll staff was friendly but were not well trained on the system they used (ADP). When I brought errors to their attention they were less than gracious and totally unapologetic. Do yourself a favor - use someone else!

We have been working with Michelle and her colleagues at X-Act Payroll for over 30 years for my…read morewife's medical practice and infusion services. As a result of my excellent rapport with them and great service, I started using them for 2 other startups I was involved with, and recommended them to a whole bunch of others in the Bay area. All in all they are simply awesome - the best in the Bay Are ...excellent service, very responsive, by the books but flexible when needed, accurate, prompt filings ... do I need to say any more. I highly, highly recommend them with no reservations whatsoever for any startups, and small and medium sized business.

My company has used X-Act Computer Service for our payroll for over 25 years. My staff size has…read moreranged between 10 to 18 employees during this time period. Having X-Act do my payroll gives me, a small business owner, peace of mind. They know what they're doing! And they are personable; whenever I call X-Act I know that whatever payroll question or need I have that X-Act can answer my question and take care of what is needed (or guide me in the right direction). As a 25-year client, I wholeheartedly recommend X-Act Computer Service for payroll service (and great customer service).

For the 2025 tax year, I decided to use KFK CPA based on a friend's recommendation. I received the…read morecompleted return about 1.5 weeks ago. I am impressed by the quality of work done by Zita and Antonia. It went through two rounds of review before they sent me. I have used other CPA in the past before and every year, I found errors in their work, but this year using KFK CPA, I didn't find any error. In fact they found one spot which I missed when doing on my own with TurboTax. I have always used TurboTax as a reference to make sure the results are similar with the CPA whom I worked with. The price for the service is reasonable compared to what I had to pay previously. Overall, I feel their work and service is very thorough. They also worked late as I received updates from Zita and Antonia in the middle of the night. I would recommend them to anyone looking for a CPA. They are located in Palo Alto so it is convenient.

I have had KFK do my uncle's taxes for several years - they are very responsive, hard working and…read morecompetent. Would recommend them. Both Zita and Antonia are wonderful!

I have been doing my family's taxes with Nana for the past 7 years. She is professional, thorouhg,…read moreeasy to work with and trustworthy. My daughter is now an adult and does her taxes with Nana as well. Highly reccomend!

Find someone else to handle your tax matters. We hired her for our 2019 returns and it was a…read morenightmare. - Very uncommunicative. We had to reach out to her, two or three times before getting a response. - she never scheduled a zoom or phone call, all correspondence was over email. I wondered if she was who she said she was - Ended up getting audited by the IRS due to her miscalculation. Imagine getting a $5600 bill with two weeks to pay. When we reached out to Nana, it took two attempts before hearing back from her where she admitted the mistake. She offered to pay the interest charge but only if we filed with her again. She really deserves 0 stars. I wish we stuck with TurboTax.

This is the spot to choose! I desperately needed help with an urgent tax matter, and was so…read moreincredibly lucky to find Hordins Bookkeeping & Income Tax Service. It felt hopeless and frustrating not knowing where to turn with my search; and needing something beyond H&R Block or the like (actually using these in the past is why I was in urgent need of an expert!). I called around and around and connected with ones I'd extensively researched, but immediately knew this was the perfect place to help based on the respectful / quick response, direct advice, and action plan laid out on how to proceed. And that instinct was fully justified in the work! The attention to detail, expertise, and overall service that Tasha offers is exactly what I was hoping and praying to find and was so incredibly grateful. It took so much stress out of the process and really helped me through a tough situation. Stop searching around aimlessly and give her a call!!!

Tasha was fantastic to work with from my initial call until leaving our following appointment. She…read morewas able to squeeze me in during deadline week and saved me quite a lot of $. She very professionally processed multiple w2's and even a 1099 within an hour or so. 10/10 will go back again.