customer service was absolutely terrible. Food not much better. I honestly should've went to panda express across the street... read more

Smh - I should've looked at the reviews before ordering from this place but I figured how can you Mess up a Corn dog right? ... WRONG! EPIC FAIL I am adding pictures to show how burnt and disgusting these corn dogs were - so a Sonic worker actually looked at these monstrosities and decided to place them into a container anyway and give to a customer? This was my FIRST AND LAST TIME buying ANYthing from here! read more

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The little girl on the window with colorful red hair and a face that had been blasted with makeup has a horrible attitude. Had to continually explain my order because the male taking the orders wasn't going by "combo numbers" he kept ringing up burgers only. ​ read more

This has to be the worst sonic in the history of the sonic food chain! The workers are always rude and my food is always cold and never seems to be fresh. The fries especially! This is really a good restaurant but the workers give it a bad reputation! Please hire workers that actually want to work! read more

How in The hell do you buy a burger at 12:45a with extra tomato and they prepare, wrap, and serve a hamburger WITHOUT meat!!!!!!? WTF???? Then they don't answer... Unbelievable! read more

Sonic Drive-In - A SuperSONIC Double Cheeseburger. What's missing??????? - Burgers Near Me - Calumet City, Illinois

I love Sonic's but this particular one, not so much. The food isn't as fresh or tasty. The hot dogs are pink and sloppy. I drive to the city when so want Sonic's as they have much better food and a much better experience. This location moves very slow as well. read more

If there was not such a long wait for my food. I ordered using the Sonic Application. The app and booth screen informed me carhop Anijah was bringing my food. There was an extended wait thereafter read more

One of the hotest days thought I was going to get me a oreo blast. Sat in line for 28 minutes on my lunch. While isle #2 line kept going. Then she had a attitude yelling threw the mike.. I pulled off because it waa hot and I could not wait any longer. Car no air, sun beaming down hot as hell my temper and the outside. So I left and went to baba yes baba got my business. Got me a Cherry and Lime lemonade. Later went to dd and got a oreo scoop of ice cream. I love sonic ice cream but today pisses me off. So I will not be going back for awhile. I went for the ice cream and while waiting I gonna order something else. Took waaayyyy to long so oh well. Bye. The crazy thing waa I saw three cars come after me and they got served and left and I was still waiting. This was the drive thru. read more

Went to sonic drive-thru on torrence ave for lunch, after drinking most my dr.pepper I took the lid off and saw dead fruit flies stuck to the inside of the cup..and several floating in the drink. Health dept. Notified, check your drinks. DISGUSTING- read more

Sonic Drive-In - Dr.pepper with DEAD FRUIT FLIES in it - Burgers Near Me - Calumet City, Illinois

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Cashier was rude waited in line for over one hour not worth it and the workers was running playing around read more

Sonic Drive-In - Finally made it and they told me that their about to close - Burgers Near Me - Calumet City, Illinois

I placed a mobile order for ice cream Sunday and a milk shake, took forever, and they keep coming to speaker saying they will be right out, thirty minutes later I'm still hearing the same tune, like really. I had paid for order online will never do that again or I would've cancelled that order.They want a tip, I have a tip for them, get they stuff in order. read more

our order came up to 38 dollars and they want us to do a survey well you cant it didn't work the cheese sticks there were only 2 with cheese in them we got tater tots when we wanted fries and they can't hear you cause it's to noisy in there i was told to speak up or leave i just had surgery last month and they couldn't even hear my son and he yell and when mat came out said oh that machine don't take credit card how rude I'LL TELL YOU VERY VERY RUDE PLACE VERY VERY EXPENISE GO SOMEWHERE ELSE read more

took like 30 minutes to get food. Not good............................................. also have a problem with the speaker u talk to

This place is a joke and full of trash!!!! It took them 20-30 minutes before they brought the rest of my food out they forgot to give me and I had to go up to the door to remind them they still have my food in there. I do not recommend this shit hole to anyone read more

Every time we go to this place they seem to get something wrong. I have ordered via Uber Eats from here twice, and both times items were missing and the order was incorrect. I talked to Michael who claims he's the manager, and when I told him about my order he hung up the phone on me. Very rude and unprofessional. read more

First let me start off by saying the service was fast which is always a plus. The food was HORRIBLE. I ordered a #6 Chili Cheese Coney & it came with minimal chili ,the cheese was stuck on the plastic sleeve it comes in & the hot dog itself was cold. I also ordered a #4 which is a bacon cheese burger w/ bacon and ketchup ONLY and I received it w/ FULL condiments and it too was room temperature. I even ordered a #1 ketchup ONLY & I received it w/ FULL condiments. My orange Fanta tasted fully like water ,they did get the lemonades correct (delicious),the tater tots were very soggy but edible at best. If your in the area just skip this location all together as I paid $35.00 to never eat there again. read more

I can't stress enough if your gonna work in fast food please make sure it's something you wanna do.... don't come to work mad at your boyfriend / baby daddy AN wanna ruin my day by messing my order Up completely .. please don't do that .... my boyfriend is allergic to tomatoes an for me to SPECIFICALLY ask for nun on my sandwich AN to get it an see some really grinds my gears cause it's like ... what did you come to work for today.... what's your reason for getting paid??? You can fully perform your job description correctly cause the main one is LISTENING ... PAYING ATTENTION TO THE ORDER ... AN to the carhop Ashanti you should have made sure the food was correct before it came to us.... your attitude was poor as well making him grab our food off the tray... you said nothing to us AN that's funny cause you have a customer service position at your job as well.... step it up sonic I really enjoy your food ... read more

Sonic Drive-In - Sooo - Burgers Near Me - Calumet City, Illinois

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Service was terrible. Usually I dont EVER write reviews because I worked in food service. I went through the drive thru and had two separate orders and they managed to mess up both. They were trying to give me someone elses order TWICE! I explained that my order was wrong. Honestly i wouldnt have minded if they refunded my order and had some sympathy. But they didnt even try. THEN they had the nerve to try not to give me my receipts. The carhops were Muhammad and Majid at the Crownpoint. Why does it take three people to give me a receipt and the correct order? They are lucky that the wrong order was only 58 cents more because I would have caused a scene. And to top it off I got no forks. NEVER WILL GO AGAIN. read more

I wish I could give a zero star or negative rating. I had to send a sandwich back they messed up. Took my original receipt and never gave it back when they took the sandwich back. Bring out the replacement and not even the same sandwich. Took that one back. The third looks like it was just thrown together. Very sloppy. When ask to speak to a manager, you could've heard crickets. No response and no manager. One of the worse experiences ever. read more

Avoid at all costs! The place has employees that take no pride in their jobs and it's not worth going. The drinks are not Sonic standards and you would do much better getting a bottle of water at a gas station. read more

I was introduced to Sonic when I was an undergrad 10 years ago in the not so great state of Arkansas. It was a really popular chain with very basic, almost subpar food and awesome shakes and icee style drinks. Over the past few years I have seen Sonic commercials as there weren't any Sonic locations nearby. Well that has changed over the past 1+ years and this one is close to mom. I have not eaten @ Sonic since I graduated college in almost 10 years ago, but we drove past the other day and I had to make a stop. They still have the drive in booths an d the girls still cannot hear through the intercom...LOL. Everyone else in the car got food except me, so I cannot speak on the food, but I did get my old favorite: The Cherry Limeade and that is still really good. If you dont come for the food...the drinks are will be a good reason to check Sonic out. Ocean Water is good as well, by the way read more

I hate to give 2 star reviews especially when the service is good, but the food is just that bad. I purchased 3 of the Groupons thinking I'd eventually use them. Wasted money. I know not much can be expected from a fast food chain, but the burger, fries, onion rings and even the banana shake were all wack. My shake was warm, I'm guessing the machine wasn't working properly. With options like Culver's, Schoops and even Wendy's each within 7 mins away...don't waste your cash. read more

Sonic Drive-In - Value Meals - Burgers Near Me - Calumet City, Illinois

The drive-thru can take a long time to get your order, but usually I'm in and out. Double check your beverage to ensure it doesn't taste funny. I ordered an Ocean Spray and the Sprite that they mix it with needed to be refilled; all I tasted was seltzer! I'm still coming for the half priced drinks, but I'm double checking every time. read more

Sonic Drive-In - Maybe it's not a good idea to put the fork in the middle of this mess, people. - Burgers Near Me - Calumet City, Illinois

Too bad Chicago don't have more locations none of the less this spot is really nice with well professional workers who serve you with manners and the food is definitely a hit. read more

My wife was excited to go out and get a Hot Dog for the 4th of July weekend. We drove 30 minutes to go to Sonic. We found a drive in window. Pressed Big Red button like asked to. Waited 2 minutes. Did it again and, asked if anyone was there. Woman clerk came on mic and said, "Yeah..Wait a minute!" We waited for 15. Minutes. Asked if anyone was going to help us. Got the same response. "Yeah.. Wait a minute" VERY RUDE. AFTER 20 MINUTES, SHE SAID "What you want!" I said Nothing from Sonic Restaurants ever again! And we left ...Never to return if this is the kind of people that are hired at Sonic corporate. I've worked in restaurants for 35 years. 15 of which in management. I was a executive Chef for a few restaurants/ Country clubs. If someone I was managing ever acted like that. They would be terminated instantly. read more

I went to sonics a couple nights ago to get a patty melt. I pulled over to check my sandwich and it had no cheese. I went back to let them know and when I got to the window, a Spanish girl, looked like a manager, asked me for the sandwich I had, back. She snatched it and gave me another sandwich drowned in mustard and Mayo and the burger was burnt. I would NEVER go to that location again. Not too mention, they tried to charge me $1.69 for a cup of ice. read more

First time here, and I had a double bacon cheeseburger meal #3. I want a heart attack later this evening (kidding). I didn't think the menu was that confusing. Picking out a drink was the hardest part because they all look good!! I settled on a cherry lime slush. The picture for the #3 shows tater tots, so I thought that was what I was getting. I opened the bag to see fries and the lady disappeared to go get me more ketchup. I pulled the burger out if the bottom of the bag and knocked out the fries. I asked the waitress about not getting tots and she said that all orders come with fries. Crap! I wanted tots!! She asked me if I had dumped the fries in the bag and I said I did. She told me she couldn't take them back if I had dumped them in the bag. What?!?! Weird. What difference does that make? Usually they would throw those away right?!?! Anyway, she was nice about it and said most Chicagoans eat fries but I said, "well go figure, I'm from Indiana!" Tots are different, fun! She gave me a small tot so that was nice. My burger was pretty tasty and better than most fast food burgers I have had. The burger patties were a little skinny but it was still good. read more

Sonic Drive-In - Shows tater tots but the value meals come with fries - Burgers Near Me - Calumet City, Illinois

To be honest the food is just ok here. The burgers, chicken, and fries are nothing to write home. But oh my god, the slushes here - literally heaven on earth. Usually there's no Sonic near me so when I see one I always go exclusively for the slushes. I always order a 44 ounce real fruit strawberry slush and am never disappointed. Sometimes I get two so I can store one in the fridge for later (hehe). If you go between 2-5PM, slushes are half price! The staff here is really good, too. Food came very quickly, and they skated over to us with a smile :) read more

Sonic Drive-In - RT44 Strawberry Slush - Burgers Near Me - Calumet City, Illinois

This is by far the worst Sonic I have been to in my life, and I doubt I will ever be a customer to this chain again. I manage a customer service business myself, and if ANY of my employees acted as these employees & manager did to one of my paying customers, I would make certain that customer knew the next visit is absolutely on us! So, I ordered online on the Sonic website. I paid for my order on the Sonic website. The website states for me to go to the location hit the red button and say I ordered online and my name. The site says my order will take 5-7min. I walk across the street to the Sonic location (3min). I hit the button on the ordering system, and someone said, "Welcome to Sonic". I said: "I'm here to pick up my online order, my name is Khalid" and then complete silence. The running orders out to cars, goes to one car with an order, then another car to get money for an order then goes back inside. He comes back outside to make another delivery and speak to the car he took the money from then back inside. He then came back outside to give the car he took the money from's food, that's when I stopped him and asked: "how long will the online order take?". He said: "I don't know let me check". At this point I had been outside for 15minutes. A couple walked up and asked how the ordering system works to which I helped them, and they decided to just finish their order online. He comes back outside drops off another order then goes back in (not a word). He comes back outside to get money for an order goes back in (not a word). He comes back out and I am like: "Hey... any updates?" he looks and says "nope", goes back in. At this point I am wearing the frustration on my face as this is over 20 min of waiting with no clear answers. When he comes back out, I say: "Sir... what is the use of ordering online if I have to wait for this long" he said: "You ordered on the app?" I said: "No... online" he said: "Did you check in?" I said: "I don't know what that is", he said: "You gotta check in on the place you ordered your food". I said calmly: "So you are telling me I need to go back across the street to my work computer and check in and come back over here to get my food and I am right here?". He said: "If that's where you ordered from" with no emotion or empathy or compassion whatsoever. I walked back across the street to find the order and there is no place to do this "check-in". I found the number to Sonic and called immediately. The 1st time I called the phone rang someone picked up and hung up on me. The 2nd time I called a woman picked up and I asked to speak to the manager. I told her about my experience, and she said: "Yeah, we have your order right here", and proceeded to run down the list of things I ordered. I said, "well I am sure its ice cold by now" (this is 28min after ordering at this point), she said: "no, its sitting here under the heat lamps". I could only breathe heavy because my hunger and frustration were at an all-time high, she recognized my frustration and said: "Well if you want a refund, you can hit the button and it will take you to this site where you can tell them etc.". I said: "No, I just see the customer experience means nothing to you all, I will follow up with the manager I know in person next time she comes across the street to my business". I walk back across the street (32min after ordering at this point), hit the red button and when prompted said: "I am here to pick up the online order I just called about". I was asked my name, I stated my name, and was told: "It will be right out". I waited another 6 minutes. The guy who was ignoring me and told me to go back across the street comes out smiling. He hands me my food and sarcastically says: "You have a nice day". I get back to my desk and (wait for it)... my food was cold! DO NOT GO TO THIS RESTAURANT!!! NOT WORTH YOUR TIME OR MONEY!!! read more

I cannot believe the Rudeness, The ignorance and the unprofessionalism of the MANAGER DESTINY at this location!!!! I had no issues with the drive thru staff BUT the manager whom you would expect to be COURTEOUS/APOLOGETIC AND EMPATHETIC WAS SOOOOO UNWORTHY OF BEING A MANAGER. After waiting some time in the drive thru I received my food and when I drove off and opened it up the meat on my burger was over cooked and dry and the cheese and bun was cool to the touch. The Texas toast was also not all the way toasted. So I went back through drive thru to get a refund and DESTINY's excuse was they "were in training" right now and after she refunded my money she said can she have the drinks back! AFTER GIVING THE DRINKS BACK I said you could've atleast been empathetic and showed some customer service and offered us to atleast keep the drinks that we already took a sip out of! I told her this and she rudely said "LOOK I OFFERED TO MAKE THE FOOD OVER FOR YOU AGAIN...SAID WE ARE IN TRAINING RIGHT NOW AND FREAKIN SLAMMED THE WINDOW SHUT!!! That was the most inconsiderate RUDE SO CALLED MANAGER I HAVE EVER ENCOUNTERED!!! I see why this location star rating is so low because of her!!! read more

Food is always fresh! I tried out the sonic app for the first time and loved it, ordered a head of time. Even when you come without ordering on the app they don't take too long with your order read more

Took about 10 minutes for them to take our order. This girl who finally did take our order was rude, kept asking "you want a who" & "huh" after everything i said & thennnnnnn took them about another 15 minutes to bring out the food read more

It's Sonic better than to drive up and get an order of crispy hot tots, and a strawberry lime aide., it's so good! I like their desserts the bet shakes and beverages. I think their burgers are just okay, nothing to write home about. Customer service is fine nothing to brag about and nothing to complain about. They almost always are on roller skates which is cool! And they get the order to you right away. read more

Only a few months old and business here seems successful. On the other hand, next time I'd rather skip it. It was my first time here and right away I wasn't feeling it the menu is a little confusing, because it's all jammed on one board then you have to order your food via a speaker. That being said, you can't really hear the employee taking your order and I'm sure the employee can't really hear you. I became frustrated when my boi and my cousin pressured me to order fast, later I noticed other customers became frustrated with the menu, as well. Even though I'm used to eating in the car (sometimes eating while driving) I find drive-ins very uncomfortable. This place is all about Drive-in or Drive-thru (of course!) with a few tables and benches (useful if summer was still around) the food is good, but seriously nothing out of the ordinary. The roller-skate waitresses (carhop) provide fast service. However, one of them refused to split the bill, she just probably felt lazy. read more

Went thru the drive thru on 02-09-19 for a Carmel Sunday the person (Female) that took the order and gave me the Sunday was rude at best. . Never greeted me or said thank you. Just crappy service. Train your employees that the customer come first. That the customer pay there salaries. read more

First Tim here. I ordered the chili cheese dog with homemade onion rings. I did not enjoy the chili cheese dog at all. It was way too salty; I couldn't finish eating it. The onion ring were fried a little hard for me, but the taste was very good. Overall, it was a decent experience. I would return for dessert. read more

Wait was horrible even with me ordering through the app. Wait was 20 mins. I had to go around and tell them I was there and I had checked into the stall and saw my order on the screen not moving. read more

I'm a HUGE fan of the FRESH LIME SLUSH! I don't order food here, so I'm no help there. They have 1/2 Price Drink Happy Hour. I think it is form 3-5 daily. It is a huge savings. read more

Stopped in today for half price cheeseburgers. They were much bigger than I expected from a fast food chain. They didn't really taste like much of anything, but again it's fast food so I'm not looking for anything amazing. I highly doubt I'd pay the full price for them though (around $4 for a cheeseburger). Fries were average, chocolate shake was a chocolate shake. The onion rings were surprisingly delicious, light and crispy. And of course the cherry limeade is always a treat, made even better by the real lime wedges and cherries in the cup. Overall not bad for fast food. As for my cheeseburger money, I'll spend it down the road at Culver's. But I'll continue to pop in for my cherry limeade fix! read more

I went here yesterday when they had half price cheeseburgers for Groundhog Day. I got a cheeseburger for $2.10. It didn't taste like anything special to me. It was just okay, not very flavorful at all. Almost reminded me of a Burger King burger. I definitely wouldn't pay $4.00 or more for it at its regular price. Almost wasn't even worth the $2.10........ I also got a medium order of chili cheese tater tots for $3.19. They were pretty disappointing. There were less than 15 tator tots in the order and they needed way more chili and cheese, I expected more for the price. The chili seemed to have a good flavor, from what little of it was present on my tater tots. The tots were also piping hot when I got them, which is always good. I also got a corn dog which was actually delicious. It was better than any other fast food or frozen grocery store corn dog I've ever had. The outer coating is really good. I think the corn dog was $1.50. The blue raspberry slush with nerds candy was good too. As for the service, it was fine. Nothing stood out as being overly good or bad. I do feel like I was waiting for a pretty long time in the drive thru for my order. Overall, I would probably go back here for just a couple things on the menu. Definitely not interested in the burgers. If they increased the amount of tator tots and put more chili and cheese on them, they would be worth ordering. The corn dogs are probably the only thing I would really go back for. If I do go back, I'll be sure to go during happy hour, so I can get a half price slush. read more

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