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    Soni Family Practice

    2.0 (53 reviews)
    Closed 8:00 am - 5:00 pm
    Updated 2 months ago

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    Heisy L.

    I had a very bad and unfortunate experience in my last visit when I let doctor Kathryn Kuscavage know I have been feeling uncomfortable with my ears. She was rushing the visits but I only needed a doctor referred so it was not a big deal. She still checked on my ears and saw earwax in one of them and decided to take a tool and started scraping to remove it without letting me know. I started feeling pain until I scream since I felt the tool going through my skin but she kept pressing until she took the earwax out. At that moment I thought it was too much but did not pay a lot of attention since it was already done until I got home and felt something in my ear. I had blood coming out my ear no stopping. Next morning I had dry blood since it kept coming out, I was in pain and could not hear very well from that side. I called the office to let them know what happened and they gave me an appointment with another doctor and then they were rushing me to confirm or they will charge me for an appointment I needed because they did something wrong since taking out earwax should not cause damage or be painful. I end up canceling the appointment and going to the urgent care where they saw how swallow my ear was not able to see through it and the wound I had. I was prescribed antibiotics and a referral for an ear doctor. I wanted to make this review so it does not happens to anyone else. Ears are very sensitive and they are other methods to treat them without causing damage.

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    2 months ago

    Helpful 8
    Thanks 3
    Love this 7
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    3 hours ago

    Helpful 0
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    1 month ago

    Helpful 1
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    1 month ago

    Helpful 0
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    6 months ago

    Helpful 0
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    6 months ago

    Helpful 0
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    2 months ago

    Helpful 0
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    11 months ago

    Helpful 0
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    5 months ago

    Helpful 0
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    9 months ago

    Dr Is nice and attentive - medical assistant is also very nice but front desk reception is RUDE. I do not recommend here

    Helpful 0
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    9 months ago

    Helpful 0
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    1 year ago

    Helpful 0
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    3 years ago

    Helpful 3
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    2 years ago

    Helpful 3
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    Photo of Roxy S.
    3
    55
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    2 years ago

    Helpful 4
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    1 year ago

    Helpful 1
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    4 years ago

    Helpful 7
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    1 year ago

    this place is great I have never had any problem with them . They treat everyone with respect and kindness.

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    3 years ago

    Helpful 5
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    1 year ago

    Helpful 1
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    2 years ago

    Helpful 1
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    2 years ago

    Helpful 1
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    2 years ago

    Helpful 2
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    4 years ago

    Helpful 2
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    8 years ago

    Helpful 3
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    3 years ago

    Helpful 1
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    3 years ago

    Helpful 1
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    3 years ago

    Helpful 1
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    4 years ago

    Helpful 0
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    8 years ago

    Helpful 4
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    5 years ago

    Helpful 0
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    4 years ago

    Helpful 3
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    9 years ago

    Helpful 3
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    6 years ago

    Helpful 0
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    6 years ago

    Helpful 0
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    5 years ago

    Helpful 0
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    5 years ago

    Helpful 1
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    4 years ago

    Helpful 0
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    4 years ago

    Helpful 2
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    6 years ago

    Helpful 0
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    Page 1 of 2

    Ask the Community - Soni Family Practice

    Review Highlights - Soni Family Practice

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    AdventHealth Medical Group Family and Internal Medicine - Inside establishment

    AdventHealth Medical Group Family and Internal Medicine

    3.3(3 reviews)
    0.4 mi

    Fairly new facility very clean currently have no contact check in by using pre register online via…read morephone, multi sanitize stations that were out of sanitizer. Mask required by patients & staff. Doctor wear face mask & plastic shield, gloves & scrubs.

    I've been coming here for over several years now for one thing or another. I now have 3 doctors I…read moresee regular and 1 only for pain management in the same building. In these offices I see a primary care physician, an endocrinologist and now my podiatrist is in the same building. My primary care is all done on the phone while construction is happening but the other 2 I can see in person. When I first started coming here it was before the changeover of owners and things worked pretty good. Since the change they have really progressed with my other doctors moving in from other places I was seeing them. I like the one stop treatment idea but I do see doctors in other places and a couple who are not connected. One of my favorite things now is they have the portal up and running really well. I can easily connect with all my doctors here with one click. I usually contact the nurse who coordinates about any needs I have such as refills. I used to struggle to get them done but now it happens so fast. Basically there are some pretty good doctors working here and they take a good variety of insurance. They take covid seriously in the whole building.

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    AdventHealth Medical Group Family and Internal Medicine - Exam room

    Exam room

    AdventHealth Medical Group Family and Internal Medicine - Covid question

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    MedEPlex

    Vipcare - Check in window

    Vipcare

    2.3(3 reviews)
    0.1 mi

    I was looking for a new doctor and out of all the ones that I called this was the only one that…read moreactually answered their phone. I was able to easily set an appointment although it was a bit further off than I liked. I had to wait almost 3 months to get in to see the doctor. They wanted to get my medical records and there was a bunch of paperwork to be filled out. They offered to mail it to me and I asked if I could just stop in and do it there. They said yes, and when it was convenient for me, I stopped and got the paperwork filled out and then brought it back to them. Everyone I talk to was friendly and helpful. I ended up being contacted by them to see if they could move my appointment and get me in sooner and I jumped at the idea. Time ticked by and was looking forward to my first appointment. The only downside to this was that first appointment are always virtual. I got the usual checks to confirm my appointment a day or so before and on the day of my appointment I received a call from the nurse to go over some information. This ended up taking longer than expected and the doctor ended up doing something else in the interim. When I did get to talk to the doctor, we went over my care as it has been to this point, and she determined that she was probably not the best fit for me because she does things a lot different than what I was used to. After some discussion, I actually had to agree with her. The nice part was that she was honest and upfront with me which most doctors I've experienced in the state are not. She had her staff contact me to assist me with finding a different doctor that could give me the quality of service that I was seeking. It's kind of sad that I won't be back here but I can definitely recommend this place if you are in need of a doctor and would like one that can handle pretty much everything on their own.

    Steve Schlonger is the WORST doctor I have ever come across…read more The medical records he keeps of you are incorrect and is discriminatory to autistic people. The biggest concern I had was the incorrect medical records. When a patient gives you detailed history, you should be writing it down because medical treatment depends on the correct diagnosis. If you are not a specialist in that field, don't think that you are able to help in anyway refer the patient out and leave it be. He is currently apparently at the Leesburg VIP care location.

    Photos
    Vipcare - Living room

    Living room

    Vipcare - Waiting room

    Waiting room

    Vipcare - Waiting room

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    Waiting room

    Maria Nina Concepcion MD PA

    Maria Nina Concepcion MD PA

    1.0(2 reviews)
    1.3 mi

    I WOULD NOT GIVE ANY STARS FOR THIS PLACE!! I was forced to select a star…read more The entire time I went there i always had to beg them to look into what was wrong and they kept telling me it was STRESS when I had NOTHING TO STRESS ABOUT! Time after time they tried giving me medication instead of helping me find what was wrong. After sometime went on i developed thyroid and I only found this out because I had went to the ER because this doctor ignored everything I would tell her. I later had got an ultrasound (ER set the referral) down showing I needed an biopsy for a mass that was found on the ultrasound. So i scheduled an appointment to get it done with her, I called a few times to make sure my ins covered the procedure. SO I go to the appointment and the staff member says "where is it so i can prep?" I said "its my thyroid, its inside my neck", she then informed me that they do not to that procedure there.. LIKE HOW did you guys not know that when I called a few times to reserve it and make sure that my ins would cover it.. SO, the doctor walks in and apologize that they do not to that procedure there and said "do you trust me to refer to a doctor that can?" I said "of course i do!" SO, the doctor that she referred me to did NOT even do THYROID BIOPSY! UNBELIEVABLE!!! long story short..... I got my results in at 12pm on a Friday, I called to see if i could get my results, the front desk said that the nurse practitioner (which i love her shes super sweet!) would be calling me. 2pm comes along and nothing SO I called again, she said the NP has not see the results and she would call back. 3:30pm they said the same and I stressed that its Friday and it's unfair for me to wait to see if I have cancer over the next few days is brutal.. at 4:30 i called and they said that the DOCTOR AND NURSE LEFT for the day!!! How the hell does that happen?? SO I TOLD HER SHE NEEDS TO WAIT UNTIL I SEND MY MOTHER OUT THERE TO PICK UP MY RESULTS AND IF THEY NEED TO WAIT UNTIL 5:10 THEN NEED TO WAIT 5: 10! My mom kept knocking in the door and no answer!! NOW IM MAD!! I WILL BE TAKING MY FILES AND NEVER GOING BACK! I wonder if these girls that work there are even certified, how don't you (appointment desk) not know that you don't do thyroid biopsy there.. THIS PLACE IS A JOKE, THE STAFF AND THE DOCTOR!! Nurse Practitioner has always been helpful to me..

    Not sure what this doctor is trying to pull but she really messed up my friends diagnosis and…read morecalled her and promised to make it and THREE weeks later still hasnt after she posted her review but somehow got it deleted. I wouldn't recommend this doctor to ANYONE. She shouldn't even be practicing medicine after what she put my friend through. This isn't my review below but is a review from my friend who has had several problems with this doctor since then even. I WOULD NOT GIVE ANY STARS FOR THIS PLACE!! I was forced to select a star. The entire time I went there i always had to beg them to look into what was wrong and they kept telling me it was STRESS when I had NOTHING TO STRESS ABOUT! Time after time they tried giving me medication instead of helping me find what was wrong. After sometime went on i developed thyroid and I only found this out because I had went to the ER because this doctor ignored everything I would tell her. I later had got an ultrasound (ER set the referral) down showing I needed an biopsy for a mass that was found on the ultrasound. So i scheduled an appointment to get it done with her, I called a few times to make sure my ins covered the procedure. SO I go to the appointment and the staff member says "where is it so i can prep?" I said "its my thyroid, its inside my neck", she then informed me that they do not to that procedure there.. LIKE HOW did you guys not know that when I called a few times to reserve it and make sure that my ins would cover it.. SO, the doctor walks in and apologize that they do not to that procedure there and said "do you trust me to refer to a doctor that can?" I said "of course i do!" SO, the doctor that she referred me to did NOT even do THYROID BIOPSY! UNBELIEVABLE!!! long story short..... I got my results in at 12pm on a Friday, I called to see if i could get my results, the front desk said that the nurse practitioner (which i love her shes super sweet!) would be calling me. 2pm comes along and nothing SO I called again, she said the NP has not see the results and she would call back. 3:30pm they said the same and I stressed that its Friday and it's unfair for me to wait to see if I have cancer over the next few days is brutal.. at 4:30 i called and they said that the DOCTOR AND NURSE LEFT for the day!!! How the hell does that happen?? SO I TOLD HER SHE NEEDS TO WAIT UNTIL I SEND MY MOTHER OUT THERE TO PICK UP MY RESULTS AND IF THEY NEED TO WAIT UNTIL 5:10 THEN NEED TO WAIT 5: 10! My mom kept knocking in the door and no answer!! NOW IM MAD!! I WILL BE TAKING MY FILES AND NEVER GOING BACK! I wonder if these girls that work there are even certified, how don't you (appointment desk) not know that you don't do thyroid biopsy there.. THIS PLACE IS A JOKE, THE STAFF AND THE DOCTOR!! Nurse Practitioner has always been helpful to me..

    Soni Family Practice - familydr - Updated May 2026

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