I fell in love with this hotel that we spent 5 nights in Dallas and then 1 night returning back…read morefrom Austin/San Antonio. First stay we had 2 queen 1 king 2 bathroom suite handicap accessible. The dream room with 2 bathrooms with tub/shower for our kids who don't like getting water in their eyes I quote. We can get both kids at bath time in parallel rather than one by one. Also room is on main level so no elevators needed. Plus, it faces inside which is quieter and less traffic than parking lot. Second stay we had 1 king 1 queen 2 bedroom suite which was a little smaller bedroom for 1 queen bed which can't fit the crib. Also it faces out to the parking lot so need to pull shades down. Breakfasts were great and we also experience a wonderful evening reception with burgers/hot dogs along with salad, corn on cob, and other chips. Also plenty of beer and wine selection. Laundry room was generous with several washers and dryers. Need to exchange cash for laundry tokens. $2 for load in washer or dryer.

These rooms are absolutely stunning! Very clean and updated. If you want a little "home away from…read morehome" then this is the place to stay!

Very well run, very convenient and well maintained Hampton Inn. We stay here when we are meeting…read morewith Toyota and it is very close to the offices, and not far from the airport. There are plenty of great meal options nearby, including Velvet Taco and Hard Eight BBQ that you could walk to if you needed. My room was spotless and the free breakfast was very good. I think this hotel is relatively new and it's in very good condition. Will continue to stay here in the future for sure.

Nice suites had everything I needed: a refrigerator, a microwave, and a nice TV. It felt like i was…read morehome. Prices are very reasonable and quiet, and a decent brunch was included. Bed is very comfortable and enjoys my one night stay.

We stayed here during a trip to Dallas. The hotel staff were communicative prior to our arrival, as…read morewe were inquiring about an early check-in. And yes they delivered! We arrived on a Friday morning around 10:30am and upon entering the hotel it was filled with the scent of cleanliness. The "I'd stay here again" meter went up immediately! We were provided information about the amenities included at the hotel and off we went. The hotel room itself was so clean! If you've read my reviews about hotels then you know they are not my favorite. It could be the best hotel on the planet and I'm still coming in with my own cleaning tools regardless. Anywho, Home2 Suites by Hilton Plano Richardson made my standard cleaning process much easier. Room was spacious with more than enough room for two guests. There was a full fridge as well. I can see this being a perfect stay for a business trip or a lengthy vacation. My only grievance was them not having a safe. Something to consider for your personal items that you want to keep safe. Outside of that, I highly recommend Home2 Suites! This was an amazing stay!

Great stay. Very welcoming. Clean and organized. It is in a safe area. Close to shopping and stores.read more

My husband and I stayed here a few days while in Plano visiting our grandson and it was wonderful!…read more Our room was really nice and the staff were amazing. I didn't get to check out the bar, but it was really popular and every night was filled with people and lots of energy. We did enjoy the rooftop pool quite a bit and took our grandbaby up there and he had a blast, the pool is super clean and the whole area was very well kept , definitely my favorite part! The pillows and the bed were all super comfortable, and we had a really great view. The only downside in our room was that the TV was kind of glitchy. We loved how easy it was to walk everywhere for dining and nightlife, and we didn't have to drive. This will definitely be a regular spot for us to stay whenever we are in Dallas. Thank you, Renaissance for an amazing time!

I've stayed here before and it was more pleasant than this experience…read more The lobby is beautiful, the restaurant, bars, and shops are modern and vibrant. The main reasons for the three star rating are the check in process and my room. It took an hour and a half for me to get my keys because someone either hadn't booked my room or booked it incorrectly. After a long day of travel, I wanted to rest, freshen up, and eat, but I had no such luck. It really put a damper on my day. Secondly, once I got to the room, I had other issues. It smelled incredibly musty and I knew it was because the carpets needed cleaning. Some parts of the floor felt stiffer than others, indicating that something was spilled on them. I was so hungry and was actually willing to pay for minibar snacks, but there weren't any (no drinks either except for water). I was also hoping for a more generous bathroom setup as well (makeup wipes, etc.). The water pressure in the shower was a bit too low as well. On the plus side, this hotel is within walking distance of many great restaurants and shopping. This experience wasn't the best, but they are typically a solid choice.

We went here for a girls staycation and I was not impressed…read more The good...the employees were great, very friendly and as helpful as they could be. The pool area was good and our server was super helpful the afternoon we were there. The bad....we checked into our adjoining rooms and they both had this weird smoke smell. We asked to be moved but they couldn't move us to different rooms. Someone came in and sprayed some air freshener instead. One of the adjoining doors was broken and wouldn't stay open so maintenance had to come fix that. The closet doors also would not close all the way so the light stayed on all night. The room was damp. When you woke up in the morning, everything and I mean everything, was cold and damp. Even my shoes. The duvets seemed like they hadn't been replaced since they opened. They were paper thin and all the feathers were clumped together and uncomfortable. On Friday and Saturday night they had a bar and snacks out, but once everyone checked out on Sunday it was like a ghost town. Sunday night there was no bartender at the bar, no snacks out and no water in the lobby. For the price I was very disappointed and would not recommend it. I only gave it 3 stars because of the staff.

We recently stayed at the Omni Frisco Hotel at The Star to celebrate my best friend's 50th…read morebirthday, and it was a phenomenal experience from start to finish. This is a gorgeous property in a fantastic location. Checking In & Perks If you aren't a member yet, definitely sign up before you arrive! Upon checking in, we were greeted with a complimentary drink and free WiFi. Karina handled our check-in and was absolutely wonderful--extremely amicable, professional, and the perfect example of excellent customer service. The Atmosphere & Unique Daily Themes One of the coolest features of this hotel is the daily theme hosted in the lobby: Day 1: A complimentary snack cart stocked with chips, candy, and water. Day 2: A fun trail mix station. A bourbon and burger event offered at a very reasonable cost. On our second day, we interacted with Rashad, who was also the absolute epitome of customer service. The staff here truly goes above and beyond. The Rooms & Amenities The rooms are incredibly large, spacious, and well-designed. Our room faced the mini-field at The Star adjacent to the hotel. Even though the hotel was completely at full capacity during our stay, the room was remarkably quiet. The soundproofing is top-notch. The bathroom was equally spacious. We did have one minor hiccup where a provided bath towel was visibly dirty, but the staff handled it flawlessly, immediately exchanging it for fresh linens the next morning. The pool area is beautiful, and both the bartenders and pool attendants were incredibly attentive and quick with their service. Dining & Events We spent some time at Neighbors, the on-site bar and restaurant, and sat on the patio to people-watch. There are also plenty of other great restaurants within short walking distance. As for the birthday celebration, the event space was stunning. The decor leading up to and outside of the ballroom was beautiful and incredibly well-executed. The event food and drinks were great overall; the only minor drawback was that the fries were a bit too salty, but the rest of the meal was delicious. A Special Highlight As an added bonus, Samuel L. Jackson was filming a spinoff of Tulsa King right when we arrived! Despite the production hustle and bustle, the hotel staff did a seamless job of accommodating regular guests and maintaining a premium experience. In closing, I highly recommend this property for its spacious rooms, stellar location, and a team that truly understands hospitality. We will definitely be back!

Enjoyed our stay here for the second time. Beautiful fountain view each time, and clean rooms. I do…read morewish the AC was a little more efficient in actually being cold, since we would wake up hot throughout the night, even with it set as low as it would go around 66 degrees. But still a comfortable bed and the amenities are normal. Jairos at the front desk was very helpful in getting a room we would enjoy and took the time to bring something to our room after check in that we had forgotten at the desk. Went above and beyond and was someone I'd be happy to speak with at every front desk in the world. Thank you, Jairos!

I found out about this hotel due to a conference I was attending. Most of the pictures that you'll…read moresee are from the conference and not from the room that I was able to share with other attendees nor the breakfast that I went to the following morning in their hotel dining. Overall, I was really impressed! I've been to several conferences in my lifetime and this one felt professional, yet also elegant and warm at the same time from the set up and the snacks and formal dinner that were offered. Our conference had between 125-150 attendees. First of all, they had multiple rooms with multiple set ups, but all on the same conference hall wing. It felt very private. Not really any outside people strolling through because not much else is on that end of the hotel. All of the technology (including live video chat incoming to the room, playing videos during the conference, mikes, and video recording for later AND the lights and music of the amazing dance floor that night) worked as it should. They were kind enough to store a large sheet cake for us in the fridge until dessert. During the conference, they provided an incredible array of comfort/snack foods that you will see in my pictures. For dinner, we had an amazing several course meal starting with a seafood bisque with a flaky pastry crust, filet mignon, with delicious sides, and ending with an apple pie with the same amazing flaky crust, which is totally my weakness. That night I shared a room with other participants and slept on the couch since they already claimed the king bed. It was actually really comfortable! We had the doors open between our room and the room next to it which was super convenient for all the back and forth we had to get things needed downstairs for the conference. The hotel was always so helpful when we kept misplacing keys every time we loaned them to someone else who just had to run up and grab one more thing. All of the staff I interacted with had that great southern hospitality with a blend of professionalism. The next morning we grabbed the hearty buffet breakfast downstairs and I got a custom omelette, a biscuit with gravy, fruit, and a few cups of coffee! It was just what I needed to fuel me for my bus trip to spend under 24 hours in Waco, including #MagnoliaMonday! I highly recommend this hotel to stay or hold your event here! It was also a reasonably priced Uber ride from the airport to get here!

Outstanding newer Marriott property with the best service I've seen in a while, from the…read moreabove-and-beyond friendly & considerate front desk to the daily housekeeping that kept things very tidy. Love the location next to Central Market, Chipotle, and the highway. Stairs are carpeted and nice so I don't have to wait for the elevator. Enjoyed a very spacious corner room too. Highly recommended as a regular place to stay when in the Plano area.

Relatively new hotel. It's clean. The beds are comfortable. The staff is friendly and helpful. The…read morebreakfast was good with fresh real eggs. Only one knock. Comes with a full kitchen so we decided to cook and dine in the room. Discovered there was not a single sharp knife among the provided utensils. Went to the front desk and they gave me a box of three. Then discovered there wasn't an oven compatible pan. Again went to the front desk and she gave me a usable metal pan. It had dried on food from a previous user. Oh well. Washed it and cooked our salmon.

Absolutely, this place is great so I would highly recommend…read more The staff was great, the breakfast is yummy, they accept pets which will keep me a Hilton member for life. I liked the shower glass doors and roomy space with the Zero products - my hair looked great using it. The interiors were really well tight out and impressive. The rooms had everything you need for long term stay. My only suggestion is that the linens be cleaned better. They smelled like they weren't washed with soap. I thought it was just my first room didn't get cleaned so they moved us but then the second, although not as bad still had that not so fresh smell to the bedding. I ended up getting my own linens and that helped me sleep much better. I did enjoy the bed, it was firm but not hard with some nice plush to it. I'm not a fan of microfiber fabric either. Although soft, it feels like wet socks so they need to switch to a nice parcel cotton or other nice quality. I'm not docking points though because everything else was so great. I like the sugar free syrup and the mango water. Two things I've never had.

My family has stayed at this hotel for several different occasions over the past few years.. 50th…read morewinning anniversary for my parents 80th birthday for my dad and most recently the funeral for my younger brother. Shelley at the front desk was very accommodating, very pleasant and full of empathy. The rooms are always clean. Quiet. Shower pressure, amazing. coffee, hot, and fresh. Pool area is always clean.

ABSOLUTELY STUNNING HOTEL - Booked this hotel solely off website pictures and reviews and boy am I…read moreglad because this hotel was absolutely beautiful. I heard it's newly remodeled. It smelled amazing upon entering and the decor was breathtaking. We received a free room upgrade and it was sooo nice. I loved the long corridor upon entering the room. The room was spacious. I enjoyed the toilet being separate from the shower. The shower was huge! The hotel is within walking distance to a cute little boardwalk with restaurants and outdoor seating. There are cameras everywhere so that gives some peace of mind, safety-wise. Overall, a beautiful hotel that I will be adding to my "go to" list when Im in Dallas. Staff were friendly. There is a bar area but we didn't get an opportunity to try the drinks because it closed before we got back to our room. They offer onsite parking in a deck close to the hotel and register your license plate to exit/enter. Highly recommended!

Clean. Love the desk staff. Everything was easy to get in and out of the room. There's a lobby…read moresection that has a good amount of area to lounge and order a drink and a meal. The pool and pool lounge area is nicely laid out and a good hang out spot. This location is located right behind the Boardwalk and there are lots of restaurants and shopping within walking distance; a lot of the places close early, like 9:30pm. The hotel stays open pretty late for food and drinks. The hotel has very cute decor and easy parking. My family and I have no complaints regarding our stay at this location. I reccommend.

Very nice modern feel. Very welcoming, good lighting. I really like the room decor and layout…read more Really cool pancake machine, nice breakfast layout. Staff are very nice and helpful. Rooms are reasonably priced.

From the owner: Find us close to dining and shopping, and under three miles from Oak Point Park and Nature…read morePreserve. Grandscape Wheel park is 12 miles away, and shops and restaurants at Legacy West are a 20-minute drive. Dallas Fort Worth Airport DFW is 28 miles from our hotel. During your stay, enjoy our complimentary breakfast and fitness center.