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    Sonesta ES Suites San Francisco Airport Oyster Point Waterfront

    3.4 (123 reviews)
    ModerateHotels
    Open Open 24 hours

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    Hair in our towel
    Kaithleane Amber E.

    I liked how the suite included two separate bedrooms, a full kitchen, and a fridge. They had adjustable air conditioning and a sofa in case we had an extra guest. The front desk worker was nice and polite. What I didn't like was how dirty it was. In all of my towels I found thick, black hair folded inside. I know it's not mine bc I have bleached hair. Both bathrooms had sediment on the floor but I read other reviews that said they recently did renovations but they should've vacuumed the room before we used it. The dishes were dirty but we didn't end up using them. Our bathroom sink was clogged, the entire time we stayed there. We tried all we could to unclog it ourselves but couldn't. It wasn't even anything we did, as soon as I got to the room I washed my hands and it just started pooling up.

    It says quarters available at front desk on the welcome paper. Super false advertising.

    Everything was ok but this isn't a place you stay more than 2 nights or long term while traveling they give you a paper when checking in saying quarters are available at front desk for laundry machines but they told me they don't when I went to go ask they made it seem like they never have them so I didn't really appreciate the false advertising I would not have stayed here if I knew. It's a huge inconvenience when your not from California.

    i made a apple cider vinegar trap for the gnats and they are surrounding the cup

    This hotel was beautiful and had great perks but had alot of flaws. I was here for 35 days for relocation purposes and ive moved rooms three times. My first and second room had a bad gnat problem that management did not know how to fix. It was very uncomfortable and the gnats gave my dog anxiety, she would run and hide. This hotel also gave my dog fleas. Right before i moved to the hotel my dog was already evaluated and she did not have them. Management was rude he always seemed to have an attitude when i needed help and voiced my concerns. They advertised high speed internet but the internet DID NOT work. If you decide to stay at this hotel make sure your room is off of the first floor because thats where the bug problems are.

    Breakfast to-go
    Rodrigo S.

    Clean, spacious, and great view of the bay! We stayed in a 2 bedroom suite that included a kitchen and 2 separate bathrooms. Kitchen is fully stocked with everything you need to cook (pans, pots, spatulas). Dish soap is included but not a sponge. The dishwasher came with soap for about two rounds of washing. Restrooms are clean fully stocked with shampoo, conditioner, and body wash attached to the bathtub wall. We stayed for two nights and both nights were very quite. The frequency of room cleaning is decreased to minimize contact but if you need any amenities you can just call downstairs and it will come within 10-15min. Breakfast was okay in terms of to-go. Some hotels are transitioning to full hot breakfast while this one is still offering to-go. The first day included hard boiled eggs, banana, muffin, and juice. The second day included an egg,cheese, sausage muffin, fruit, and juice. In addition, coffee and hot water are available during breakfast time. Definitely recommend if you're looking for a place near SF or South SF!

    Laundry room at Residence Inn South San Francisco Oyster Point
    Inga C.

    We like Residence Inn hotels for family travel so we can all stay in the same room, but with room to spread out--more bedrooms, more bathrooms, a kitchen in the room, a sofa bed. We like the included free breakfasts, too. Residence Inn hotels are usually pretty generic in style, but make up for it in comfort. Our room had nice, remodeled bathrooms, but the furniture had some wear and tear. The setting on the bay is lovely, and we enjoyed the walking trail. There are office buildings nearby with a few restaurants in their lobbies. This location is close to SFO airport--there is a free shuttle every 30 minutes or so. It's fairly close to downtown San Francisco by car or rideshare. There is a Caltrain station in walking distance. (You can hear the train from the rooms sometimes.) The BART station is farther away--probably not in walking distance. When you are getting dropped off or picked up, make sure the driver knows you are staying at the Residence Inn, not the Courtyard next door.

    Terri O.

    We picked this hotel because of the location. It was a lot less room than I was expecting for the price! Additionally, we like to sleep with the ac fan on to drown out all the outside noise, unfortunately, the fan was so loud (in the bedroom), that we were unable to sleep. This hotel states that it has free breakfast, normally for a Residence Inn, this consists of continental with a hot waffle bar and several beverage options. Please refer to the photo of the substitute offering during Covid-19. I was so disappointed because I was unable to eat any of it. I was also very irritated that the only beverage selection was a coffee bar. I don't drink coffee. I felt this was a very poor effort to provide a breakfast especially in an area that does not have restaurants within walking distance.

    Chris I.

    My family and I had to stay here during the fires in August to get away from all the smoke we're having in the East Bay. We enjoyed a four night stay at the hotel which is in a beautiful area surrounded by businesses that are empty. This man that we could walk around the bay water and office buildings uninterrupted it without people due to the pandemic. We stayed in a two bedroom suite and had an ocean bay view. We enjoyed the cool Seabreeze and the smell of the fresh air and our walks around the bay. We brought our dog who also loved being there as well. Overall it was a safe sanctuary that far enough away from the fires yet convenient with great restaurants nearby that were accessible driving distance.

    Breathtaking views!

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    2 years ago

    August 2024- this address is a Sonesta Extended Stay. Staff were very nice. Local police were patrolling grounds. Clean lobby and room.

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    Staff were amazing and the hotel was very clean. the location of the hotel was very convenient and about 30 mins from everything.

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    Ask the Community - Sonesta ES Suites San Francisco Airport Oyster Point Waterfront

    Review Highlights - Sonesta ES Suites San Francisco Airport Oyster Point Waterfront

    The staff was so nice, the price was pretty average for the area, and the room service menu was HUUUGEE!

    Mentioned in 2 reviews

    Read more highlights

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    Fairfield Inn & Suites San Francisco Airport Oyster Point Area - King Suite Room

    Fairfield Inn & Suites San Francisco Airport Oyster Point Area

    (26 reviews)

    I chose this property specifically for the airport shuttle and had an extremely frustrating…read moreexperience that was made worse by how it was handled. I called ahead in advance twice to coordinate pickup, but was told no accommodation was possible. I ended up paying for an Uber. At check-in, the front desk associate understood the situation and offered to reimburse the Uber, advising me to come down the next morning to have it processed. The experience changed completely when dealing with management. The manager was dismissive, took no responsibility, and explicitly stated that the property is not responsible for honoring ANY of its listed amenities at any given time. Despite the reimbursement being discussed at check-in, I had to follow up multiple times over two days. Even at checkout, I was told it would need to be "looked into" with no clear resolution, which forced me to ask for contact information just to continue following up. The real issue was not the shuttle schedule, but the handling. A simple service recovery turned into an adversarial process that required repeated effort on my part and lacked basic accountability. What made the situation worse was what happened after I left. I had already checked out, my bill had been finalized, and my receipt had been issued. About an hour after checkout, I received a call from the manager. Instead of confirming the reimbursement that had already been discussed, I was asked whether I had parked a car on the property the night prior, followed immediately by being told there would be a $25 parking charge. Parking had never been mentioned at check-in, check-out, or at any point during my stay. I was then told the Uber would be reimbursed for roughly the same amount. The parking charge was processed immediately, while the agreed reimbursement required receipts, additional confirmation, and multiple follow-up emails to complete. The contrast between how quickly the charge was applied and how difficult it was to complete the reimbursement created an unnecessarily adversarial and frustrating experience. I escalated this through Marriott corporate and explicitly requested review beyond the property level. That request was never honored. The case was routed back to the same property management and ultimately closed without any independent response from corporate, even after multiple follow-ups. I opened a second case, and it was again sent back to the same manager, resulting in the same outcome. That lack of follow-through from Marriott was the most disappointing part of the entire experience. As a frequent Marriott guest, this fell well below expectations -- not because of a policy, but because of how the situation was handled and how escalation was ignored.

    I'm in town for some business meetings and this location worked perfectly for access to the airport…read moreand access to the meeting location. It's also relatively close to Burlingame for delicious food. The beds are comfortable and everything was absolutely clean and everything is as expected... But I think what's best is the gentleman at the front desk he was so kind and just very much took care of me. I didn't have any special request other than I needed to check in early to drop a bag for a client meeting. I love that I can count on Marriott to deliver exactly what I need when I'm booking my travel for work

    Best Western Plus Grosvenor Airport Hotel - Queen Suite

    Best Western Plus Grosvenor Airport Hotel

    (264 reviews)

    $$

    Do not stay here. Any issues you raise will be ignored. Customer service is nonexistent. Posting a…read morenegative review may elicit a response, but there is no follow-through. The management at this property is completely ineffective. I stayed here for two nights. The hotel is old and outdated. The mattress is as hard as concrete, providing no rest. My room faced the street, and the traffic noise was constant. The bathtub and shower combo was extremely outdated, and figuring out how to turn on the shower faucet was frustrating. Every floor had an out-of-order sign for ice. Parking costs $10 a night, and I was not offered a waiver for signing up for their "rewards program," unlike a couple in front of me who were. This is clear favoritism. I contacted management via email with no response until the manager, D. Huddleston, saw my online review. Then he responded claiming he had seen my review and would look into it -- which he did not. After following up, They don't have any amenities that any other hotel would have except shampoo and conditioner. They didn't have a microwave or a coffee maker. I still received no response. Save yourself the hassle and avoid this place.

    I think some of the reviews were a bit rough. reservation…read morePricing varied widely with a direct booking via Best Westen providing the best value during my experience. My 3 night experience, was good from the painless checkin though I arrived near Midnight, to the easy approval of a requested late checkout. My stay was over 3 days, and because of how I extended my stay I experienced 2 rooms both at the end of the hall. FYI: Rooms at the end of the hall will result in limited traffic. Both rooms were well maintained, and clean. Because of my sleeping preference I requested and received extra blankets. My queen bed rooms had a mini fridge, beverage machine, comfortable chair to lounge in, and a nice work desk and chair. Bathroom had dispensers for shampoo, body wash, etc. The hotel provides high speed WIFI, affordable coin laundry, emergency toiletries, safe parking for a nominal fee, and a generous breakfast buffet that includes standard, juices, pastries / muffins, scrambled eggs, fruit, cereal, coffee, bread, 3 self serve waffle stations, etc, plus they rotate meat (sausages) and additional starch options (potato / biscuits & gravy). FYI: if in a rush you can request a Togo container from the person responsible for the host / hostess station. The hotel has numerous other features such as a shuttle service, gym, and business services. Plus the location advantage of being across the street from a McDonalds if a guest gets a late night craving for munchies. The Hotel is near both SFO & busy roads, but I used the Amazon / Alexa application via my phone to play white noise when sleeping so that in my case the area activity did not disturb my ability to sleep. Overall it was a very pleasant experience, and I would eagerly recommend this Best Western property.

    Hilton Garden Inn San Francisco Airport North

    Hilton Garden Inn San Francisco Airport North

    (227 reviews)

    $$

    This was a great day... It's in San Francisco and it's near the airport so it was definitely not…read morecheap but I feel like I got a great deal for the area and the staff was wonderful. We met in the lobby with some friends on the second evening and they were very accommodating. They have a wealth of options at their snack bar, and even a breakfast you can buy in the morning, though it is not included. The rooms are very clean and the insulation is great because I did not hear an outside noise the entire time I was there inside my room. The location is epic because it's super close to the airport but also close enough that if you have friends in the area, they can drive to see you and there is plenty of parking. I also walked a short ways and had some great dinner, I would definitely recommend this location and Hilton has done a great job on this one.

    Update a day later: Liza moved us to room 315 what a…read moredifference. I posted photos to compare. Liza and Jaqueline both amazing. Liza was apologetic for the issues in rm 103, and made sure rm 315 was move in ready when we got back from lunch. Came back a week later because we loved this place. But this time around the room not so much. Four of us stayed in room 103. Last week we stay upper floors and the room looked cleaner, fresher, etc.., The carpet in room 103 is a tripping hazard, old and ripped. We didn't want to change rooms because we were exhausted from a straight 8 hour drive. Only reason I have a 3 star instead of a 1 star is because the front desk ladies are fantastic. I heard it was gabbys last day. So at didn't get to see her. Probably on maternity leave. She was prego when at met her. Jaclyn was helpful as always. But Lauren was exceptional. Even after having a long day, and rough time with a previous guest before me, she still gave over the top service. Friendly, helpful, and talked to us more than guest, was more like we were friends. Will we come back? Sure we will but it'll have to be an upper floor better room not a tripping hazard. I'm with a couple senior citizens that nearly fell due to the carpet. I'll post a photo as soon as I can get some bright lights.

    AC Hotel San Francisco Airport/Oyster Point Waterfront - Bathroom

    AC Hotel San Francisco Airport/Oyster Point Waterfront

    (166 reviews)

    $$

    Review is for a 2-night weekend staycation. This AC hotel is in a secluded neighborhood surrounded…read moreby towering biotech companies and access to the Bay Trail and Oyster Point regional shoreline. We last stayed at an AC hotel a decade ago in Valencia, Spain. The hotel is sleek, clean, and very European in style. Even the toilets in the room remind me of the ones I've seen in London. It would have been an easy 5-stars but I need to deduct a star for in-room amenities. First, the positives: 1. Hotel is very clean and has an excellent patio with lights and a relaxing vibe. Excellent gym too. 2. Great Cafe for breakfast but also a full bar with DJs on Fridays, and Cocktail and Cooking demos through the week. 3. Free Infused water, tea, and Costco trail mix (with regular and peanut M&Ms). Hydration stations everywhere so no need to buy water. 4. Beds were comfy and all of us had great sleep. The Negatives 1. Our in-room fridge was not a true fridge, and despite their maintenance guy helping us reset the temperature to 34F, it could bot reach lower than 47F after a day. No big deal for drinks, but a big no-no for storing milk for our toddler. 2. Rooms were clean and sleek, but some more shelving and storage space would be nice. 3. Housekeeping service seems to need 3-nights minimum stay, so none for us. Overall, we enjoyed our stay and would consider staying here again. Maybe it was just bad luck that our room had a faulty fridge.

    We came here for our last night up in the bay so we would be closer to the airport. They do not…read moreoffer a shuttle so we paid for parking. The hotel has a nice bar on the first floor and it feels modern. The rooms are very small and remind me to the Moxy kind of style with the bare minimum of everything. We don't need much to it was fine, it just felt very tight. I was just expecting more for an AC hotel

    Park Pointe Hotel - Bugs

    Park Pointe Hotel

    (153 reviews)

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    Words cannot describe how bad, but I'll try. The brushed steel/glass facade photo on the booking…read moresites conceals a shoddy, down at the heels dump. No deadbolt. No coat hangers. No coffee available anywhere on property unless you buy the full breakfast buffet, which doesn't open until 10:30. I arrived at 7:30 pm and it took 10 minutes until someone appeared to check me in. The pool has been drained, and there sounds like a family of frogs living in the stagnant water in the middle of the tarp. An extremely good location, paid for with points that were about to expire, are the only positive things I can say. The worst place I've stayed at in decades. A dead hooker under the bed would be an upgrade. Avoid at all costs until there is a total top-to-bottom renovation.

    A very dilapidated place. My room was full of bugs, filthy walls, red (blood?) blotches on window…read moreshade, dirty carpet, only 1 light, other lights had missing light bulbs. Bathroom light very dim - only one of three fixtures in vanity area worked, TV didn't work and no maintenance until the next day. Linens were ok. Staff was very nice and friendly. Front revolving door blocked off and not working, stairs were blocked off in places and unsafe. Walls in room were dirty, needed cleaning and painting. No hairdryer, coffee pot, refrigerator or microwave. Ice machine didnt work. Toilet didnt flush Heavy maintenance needs to be done on the entire facility. Needs a health dept inspection. Many more things were awful, but I think you get the picture. Stay somewhere, anywhere else. Front desk said I would get an adjustment to the room charges due to no TV, but on checking out the staff informed me that the manager denied it. So no rebate as promised.

    Sonesta ES Suites San Francisco Airport Oyster Point Waterfront - hotels - Updated May 2026

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