My father spent nearly three years at The Lakes of Sylvania. I buried my father yesterday. He was…read more98 years old. This staff was wonderful with dad. What most people need to realize, is the importance of building a relationship with the staff caring for your loved one. It is a team effort. This is a care facility. They cannot and should not be expected to give private duty nursing services. It is unrealistic for any facility to be expected to do this. You have to be willing to reach out to the staff and work with them. Come to them with concerns, but also realize a thank you goes a long way when you do this very hard work. I can't begin to thank the staff for the care dad received especially during his final days. I stayed with my dad to care for him and make sure he knew he was not alone. I believe that was my honor and duty, but this staff cared for me as well as my dad. The concern for my well being touched me to my core. I will not forget the compassion my father and I received by all the staff. The flower arrangement that was sent to the funeral home was so beautiful and very appreciated. Staff who became friends were there at the funeral home to support me and my family. Their concern did not stop as dad was taken from the facility. If you are looking for a facility to "team care" for your loved one, stop looking, the Lakes of Sylvania should be strongly considered. I will only refer folks to this facility.

Our experience with Lakes of Sylvania was beyond tremendous. My loved one experienced care in both…read morethe assisted living wing and also in the skilled nursing area. The director, the nurses, the physical therapists, the chef, the cleaning department and various departments ALL provided the best of care possible. The communication which existed between Lakes of Sylvania and her family was also tremendous. Each day an updated Covid report was to be found in my email and a weekly video was posted to inform all families members of the events of the week. I was able the connect in person with the staff whenever I so desired. My dear one got the BEST of care and compassion from everyone within the walls of Lakes of Sylvania. I would give this campus my highest recomendation. I owe them my deepest gratitude.

Very caring and friendly staff. Beautiful facility. They treat residents like family and have many…read moreactivities and special events to make them feel loved and at home. Nursing staff are outstanding and provide excellent care. Aides take their time with residents and get to know them and their families and truly care about each and every one.

From the owner: Cambrian Senior Living specializes in providing assisted living and memory care services to…read moreindividuals aged 60 and older. Comfortable Elegance, Gentle Care & Peace-of-Mind summarizes the Cambrian experience. Cambrian is family owned and operated which promotes a personal touch as compared to a large corporate operation.

Just went to a weeding here. Wow loved the grounds and location of this spot, just perfect for any…read morewedding. Lots of parking, and the house is so cool. Its a great spot.

From the owner: Independent senior living cottages in Dexter, MIread more

We moved my parents into Silver Maples assisted living in July. I worked closely with the SM staff…read moreto make this difficult move as easy as possible for Mom & Dad. From the initial sales tour with Suzy through the nurses review and meeting all the aids, I new this was the right place for Mom & Dad. They all went out of their way to welcome M&D and help them transition to their new home. Even Kara in billing helped by providing billing details for our insurance company. When questions or concerns came up, all I had to do was ask and the team responded with solutions that fit our needs. It is very comforting to know that my parents are in a safe and loving environment, and if they need anything at all, it's just the push of a button away. Now they can live out their golden years in comfort and safety. My sincere thanks to all the people that make up the team at Silver Maples of Chelsea!

Silver Maples is the worst choice for seniors. My mom had a fall. They sent her to a facility that…read morealmost killed her. My sister forced the facility to transfer my mom to the University of Michigan hospital. The nurse that took care of my mom when she arrived at U of M hospital, told my sister my mom was severely dehydrated and deprived of nourishment. U of M did all they could, but the damage from the abuse my mom had endured, ended her life.

My 90 year old mom and younger stepdad moved into Heritage about a year ago. They really love it. I…read morehave visited several times and every time I am so impressed by how clean and fresh it smells and by how happy the residents are. Michelle, the Marketing Director, is kind, caring and fun. The employees love to joke with my mom and they take such good care of her - bringing her meds and making sure she drinks enough water etc. Heritage has a beautiful, elegant piano and wonderful library that my mom loves. They have lots of fun activities and even have a beautiful bkack dog named Molly who visits the residents. Mom loves Molly and looks forward to her visits. I can't say enough good things about Heritage. The management and employees all really care about the residents' happiness and it shows.

One of the best assisted living facilities that I have seen. The level of care and commitment to…read morethe residents is second to none. Each resident is made to feel like family and treated well. The building is clean and the staff are very kind and compassionate.

This was a very professional attention to detail caring facility. Five stars on cleanliness staff,…read moreespecially props to Tammy. I especially like the font that they use for the signage.

From the owner: Proudly Serving Over 9 Years We have one locally owned location: 511 E. Shepherd St. Charlotte, MI…read more48813 - We provide 24 Hour Care and Supervision - Adult Day Care, Respite Care & Long Term Care - Semi-Private/Private Rooms available, Beauty & Barber Services Included Weekly - Medication Management Included - Daily Activities 10AM to 6:30PM - All Meals and Two Snack Provided Daily - Complete Housekeeping & Laundry also Included.- Furnished Rooms.

My brother was in the rehab. center. He really liked the care he received and the staff. The…read moreproblem we have been dealing with is with the billing department. My brother is owed a refund and for 6 months we have been trying to get this refund. It's one excuse after another and we are still waiting for the refund.

wish i could leave a lower score…read more i was sent there after fracturing my right femur (thigh bone). henry ford hospital would not release me until i agreed to go to rehab even though my dearest spouse already prepared everything at home. i'll start with a few good things: food was pretty tasty, especially for hospital-quality meals. many - NOT ALL - of the certified nursing assistant (CNA) staff - were INCREDIBLY kind, caring, and professional. CNA MINDY was OUTSTANDING. but, as to the advertised "serene" environment for recovery highlighted in their ads: NO. first night there, it sounded like the occupants across the hall were having a geriatric camp-out with LOUD laughter, singing, etc. until one or two in the morning. next morning, one of those "campers" went up and down the hallway calling out WAKEY-WAKEY at about 06:00. at a time when i should have been resting and healing, i was lucky if i slept an hour that night. next night, after almost no sleep, a different CNA woke me just before 05:00 "just in case" i needed to use the rest room. right then, i didn't need to, but the suggestion made me need to go. i called out to the aid who woke me but she just continued out the door and NO RESPONSE to the call button. i wasn't supposed to leave the bed without assistance but had no choice. my final night there, which, i will admit was a holiday with staffing likely difficult, there was SO much commotion that i had to telephone the director of nursing to request help for the TWO CNAs on duty for the entire section. the director might not have taken a late-night customer call seriously but i think she could hear all of the shouting and expletives in the background during my call. "serene" environment for recovery? NO. i could go on and on (and on and on) but i'll suffice to say that, after three days, i called my husband to get me the h#ll out of there. oh, and one further thing: over the past couple days, we've received multiple robo-calls from vista trying to convince us that we should consider them for our future care needs. NOT GOING TO HAPPEN. and, as said at the start of this: wish i could give vista a score less than one.

Linden is below standards. The staff are great, but the management is horrible. My mother in law…read morewent without meds for 2 weeks and thank God we caught it. NO accountability. No calls, nothing. find another place for your loved one!

The only way this place could stay in business is because there is lack of space elsewhere. They…read moreconstantly raise rates and supply no additional service. They charge extra to take meals to the residents room. They find reasons to charge you, for repairs to your room after you move, even though the room needed the repairs before you moved in. This place is a money making racket.