1. Somerset Medical

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Surrey, BC

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Somerset Medical

1.0 (1 review)

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5 years ago

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NewGen Medical Centre

NewGen Medical Centre

3.2(10 reviews)
1.9 km•Newton

I was recently excited to find a clinic accepting new patients for family Dr…read more I was excited feeling my previous Dr had given up since going on partial retirement. I got important blood work done which I was waiting desperately for the results. I went to my appointment today and was told they did not have my results 2 weeks later. I found out the were mistakenly sent to his other clinic. I was then told it was "easier for them" if I did a second blood test so they did not need to call the other clinic. Lazy, rude and not helpful in the least. She would eventually after yelling and losing her cool hung up on me. That "was" my family dr

The receptionists are always very cold and unwelcoming. They don't even look at you while asking…read moreyour name when you walk in the door then just sit there and chat amongst themselves ignoring people in the waiting room. They do not pre book appointments nor do email or call reminders for appointments. My early exam was due in April (I knew this but did not have an appointment schedule) Life was busy and I was fine so I booked an appointment for June. The assistant that took my blood pressure lecture me about being due in April and not booking until July and stated that if someone waits 2 years before coming in they discharge them from the practice. Hey lady I was only due in April relax. I reminded her they do not pre book do call/text/email reminders. She said no we don't. I guess because doctors are so in demand these days the office workers can be unprofessional. Dr. Parhar is great though!

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NewGen Medical Centre
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Somerset Medical - physicians - Updated October 2026

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