I was recommended this place by a friend and it's a great place to recharge in my area! I got…read moreeverything but the farmhouse sink massage which was great, but i would definitely try a different massage when I return as I know what I like now! I also got a lash lift and tint before a trip. This was my first experience for a lash lift/tint and I will definitely return when I want this service again! Staff is very nice. The space is cute!

Great massage and cute place. Everyone was super nice and relaxed. I'll be back for sure next time…read moreI'm in town.

I was excited to feel welcomed and not pressured into multiple beauty fixes. I have an annoying…read morefreckle that stares me in the mirror with a mind of its own. When the sun comes out, she peeks out too...betch! Hahaha. I'm working on banishing her and the other overlords from my kingdom but I have to be patient. There is no overnight magic cream for this. It's a two-week brew and I'm just glad I found this lovely location and excellent staff.

I cannot say enough amazing things about Anita at Beauty Fix! From the moment I walked in, I was…read morefeeling the weight of age catching up to me--but Anita completely changed that. Her eye for detail and natural beauty is truly unmatched. She took one look at my face, carefully assessed my features, and knew exactly what I needed. With just the right amount of filler and Botox, she refreshed and lifted my entire look--without overdoing it. The results are incredible and so natural! I walked out not only looking younger, but feeling confident and radiant again. Anita is truly an artist and a master at her craft. If you're considering any kind of injectables, trust me--Anita is the best in the business.

Had a massage with Alicia and it was amazing. She listened to me and provided not only what I…read morewanted but what she could tell my muscles needed. Super talented therapist! I was greeted by a very outgoing gal at the desk and instantly felt comfortable. The spa itself was clean and relaxing....great balance of zen not being overshadowed by COVID restrictions. Also good value for the service. Will definitely go back again!

Love Erina and Her team they have always been extremely helpful and professional. I appreciate the…read moretime and dedication they have shared in service always. The feel of the spa is always welcoming.

This is my second time seeing Mari ..I wanted a change and she delivered! She really took the time…read moreto listen to my vision and gave me some great, creative ideas! I absolutely love my new look and the California love! I would highly recommend her!

I'm writing this review specifically in regards to services provided at Bravo Beauty, which is…read morelocated at the Off Center Salon & Spa in West Hartford, CT. I'm newly a WeHa dweller, and was searching for a locally accessible and experienced Aesthetic APRN or MD to get maintenance injectables (Botox or Dysport), and other similar services (peels, microdermabrasion, etc.). I was seeking a proficiently knowledgeable practitioner with exceptionally high standards, quality products and services offered. I am savvy enough of a shopper/client/patient to look for a provider offering quality services that are NOT ridiculously overpriced or underpriced but then diluted. Until, in this area, the vast majority of local businesses (especially spa and nonsurgical cosmetic beauty services) tend to mark up their prices astronomically! All simply due to the zip code their businesses reside in. However, when I found the fabulous and highly acclaimed Aesthetic APRN, Alicia Bravo, Owner of Bravo Beauty, I was enthralled! I am beyond neurotic when it comes to throughly researching such a practitioner, especially when it comes to these types of services. Alicia came hugely recommended and had a roaringly flawless internet presence as well! It's exceptionally rare to find a business without any negative reviews; however, I did not come across even one bad review for her or her business, Bravo Beauty! I was even more impressed when I called to schedule an appointment and she honored her Groupon rate offer. I was a new customer and the offer had sold out (her offers regularly sell out quickly) online. I'm not one to typically purchase any type of cosmetic services at a discounted price, but in this instance I felt confident that it was entirely safe and would be a quality transaction. Her reviews spoke for themselves and there were a plethora of them to back up the fanfare! When I later met Alicia, I told her about her positive and polished reviews. She then explained to me that she's attempting to grow her business and that thousands of women see her offers online this way. It made entire sense to me. When I first arrived at the Off Center Salon and Spa to visit Bravo Beauty, I was thoroughly impressed with the modern decor, friendly staff, and overall cleanliness standards reminiscent of a hospital. Alicia as a practitioner is very knowledgeable, vivacious, and I immediately felt at ease speaking with her. She was very thorough, and I didn't feel rushed during my appointment at all. I felt that Alicia knew the science of injectables exceedingly well and I was quite impressed that she wasn't trying to sell or pressure me to purchase more services than I actually needed. I had only used Dysport in the past and told her that even though I'm in my early 30's, that I had been given way too much of it in the past. She then explained to me that Dysport often produces a, "softer," look in contrast to Botox. She then recommended that we use 20 units, instead of 40 units and that if I felt I needed more, to call her in 10-14 days. I was very happy with the outcome of my experience using Bravo Beauty as a nonsurgical cosmetic provider and I would HIGHLY recommend her services to a friend or family member! I give her 5 stars without even blinking and typically I can be quite critical, so know that if I believe her business and standards are this superb that it's truly a rarity!

The Green Lotus Salon is nothing less than a 5-star experience. (And being Eco-Friendly is a huge…read moreplus). From the moment I spoke with the receptionist on the phone, until the moment I left, I was completely satisfied. As a resident of Cromwell, I've driven by Green Lotus many times, but today was the first time I decided to give it a try, and it was a great choice! I called Green Lotus late in the afternoon inquiring about an appointment for facial waxing either tonight or tomorrow night - and surprisingly, they were able to fit me in tonight. When I walked in, I was greeted with a smile from Monica, and she offered to hang up my coat and get me a drink. My appointment with Vanessa went very well - she introduced herself with a handshake and conversed with me throughout the appointment. I have some skin sensitivities and allergies, and Vanessa discussed these with me prior to my appointment and added them to my record. It even printed that I had an allergy on my receipt - so I'm very pleased to know they take that matter seriously! She really took her time and didn't rush through the service. If I were to describe both employees I dealt with, I'd say: Processional & Friendly. They both deserve a ton of credit for their great customer service - something that seems rare these days. The salon is very clean and the waxing room had soft, relaxing music in the background and a soothing fountain. I thought the price was reasonable and ended up booking a future appointment. If you want to get amazing service from a wonderful group of employees, check out Green Lotus Salon!

These people are very unkind. I mistakingly missed my appointment due to circumstances beyond my…read morecontrol. I have metastatic cancer and unexpectedly had to go to the hospital that day. I should have called but everything happened so quickly that I honestly was not thinking about the days appointments. I was unable to pick up my phone when they called but when I realized what had happened I called right back from the hospital. They do not answer their phone so I left a message and sent an email explaining what happened, I received no response and they charged me $185.00 for missing the appt. My message stated that I understood I would need to pay a cancellation fee and asked if under the circumstances if they could refund part of the $185.00 Well as I said there was no response. I would have been a very good client for these people as I would have utilized a number of their services on an ongoing basis. I did make a mistake but I think this is a very bad way to do business and a terrible way to take advantage of someone. Sometimes things just happen!

I've visited this location many times over the years, but after my experience on 4/15/2026, I won't…read morebe returning. While I was in the makeup section trying to find my foundation shade, a staff member walked past me nearly bumping into me just to assist another customer who was only a few feet away. I stood there, honestly stunned, as he then moved on to help yet another nearby customer without ever acknowledging me. It felt as though I was completely invisible. As a paying customer, I expect to be treated with basic courtesy and fairness. Unfortunately, that wasn't the case here, and it left me feeling uncomfortable and unwelcome. I'll be taking my business elsewhere. The South Windsor location has always provided a much more positive experience the staff there are consistently friendly, attentive, and respectful to everyone

The Sephora store in Westfarms Mall is great one for your skincare and makeup needs. I don't like…read moregoing to the mall, but if I happen to be here, I'll stop by the Sephora for what I might need at the time. This store is well stocked and updated with their current inventory. It's not the largest store, but they still carry all of the premium products you would find on their website. Currently during the holiday shopping season, it is packed with shoppers. I still managed to find what I need and leave in a timely manner. The line to check out was long but moved quickly, since they had multiple cashiers on hand. The staff are always ready to help me find what I need, and sometimes offer samples as a suggestion of a product. If something is out of stock, they'll order it for me with fast and free shipping. This is an excellent Sephora in the area.

My first experience. Excellent. I was treated politely, given guidance on what to expect, and had a…read moregreat experience.

I've been coming to Glow & Simone for about six months now, getting eye lash extensions and…read morerecently got a Fluff Buff Facial. Every visit is always a pleasure. I love supporting local small businesses, especially when the owners are as professional and extremely sweet as Simone. The facial left my skin as soft as a baby's bottom The beds are heated & infused with essential oils, the room has a wonderful ambiance with the twinkle lights and lavender, and my hour with Simone is one I look forward to every two weeks. And the price and quality of lashes are the cherry on top. Her prices are so reasonable!! I've had multiple people compliment me on my lashes when I go places. I can't recommend Simone enough!

This is a mother-daughter team. I have been coming here for several years and receiving the best…read morefacials ever by Klementyna. She is extremely knowledgeable. The facials are tailored towards my needs and the results are awesome. She has resolved more than one problem I have had with my skin. The spa is located on the second floor of an office building. It is extremely clean, nicely decorated and has a calming and soothing atmosphere. I highly recommend their services!

Ashley does all of my waxing here and I have zero complaints! So clean and professional. I would…read moresuggest booking ahead.

This spa a very relaxing environment, and I had a great massage. I appreciated how calming it was…read more I will definitely return!

BEWARE OF THIS COMPANY!!…read more I paid $700 in October 2024 to this company, Elite Massage for a massage package but I never received the massages due to a medical situation outside of my control and they refuse to refund my money. Elite massage are rude crooks and they don't care at all about their clients. I have several unexpected complications following my surgery and I am now in and out of the hospital. I kindly reached out to them and explained my situation and asked for a refund but they said NO. Even though I never received the massages and didn't even have a chance to make an appointment for the massages, they said NO. I went into the hospital a few days after I paid them $700 and I have been in and out of the hospital since then. I can't afford to lose $700, I'm a single mom of 4 children and I loss my job due to my now ongoing medical issues and my medical bills are mounting each day. I don't wish this situation on anyone! I reached out to them again a couple of weeks ago but they didn't respond at all. I asked if we could come to some sort of agreement but they are not responding to me at all. I have no choice but to report this company. BEWARE OF ELITE MASSAGE!!!