I ordered an Ariat jacket as a Christmas gift and after a few days someone named Dee reached out to…read moreme via email stating they didn't have that particular jacket in stock and gave me three other options to pick from. I did email back right away the one I had picked. Then 2 weeks later still did not hear anything back from her. I called the store twice in that time and they assured me she would get back to me multiple times. I have been trying to reach back out to Dee via email with no response. The online customer service is horrible which is a shame because I will not be ordering from here ever again.

Went Saturday to buy a pair of boots. No help available at all. They were all up at the cash…read moreregister giggling with one another. I left the store empty handed. Not sure if I'm going back. Second time in that store and same thing both times.

I was in the store today making a return and was welcomed very nicely by Tiffany and asked multiple…read moretimes if I needed help. Joelle/ joel/yoel (I don't know if I wrote it right), he was very helpful and nice he even ensured that the bag I was taking was in perfect condition before selling it to me. I have so many coach bag and come so often but today was by far the best experience I have had ! Thank you very much!

I ordered a bag online august 9th, and I was so excited. The delivery shows up to 5-6 days because…read moreI got delivery free. And I was concerned why it got so early to my house (today is august 12). I know I'm not very far from this mall, I only live 33mins away, but still I paid no mind. I open the box so happily, to see that the bag isn't that color I got, the little wallet I got wasn't in there, and to see that it came in PAPER not even a box!!! I'm very upset that is also came scratched up, and I paid $254 for the whole thing!! I'm very upset about the color, the scratches, and the wallet!!!!

Best store ever! Best owners. They make sure everyone…read moreleaves happy and feeling beautiful.

Loved this local clothing store for women. Beautiful and well made clothing. Helpful and friendly…read morestaff. Good selection.

Amazing shop! TONS if great inventory, amazing and helpful staff. The clothes are great but make…read moresure you accessorize while there- it can take your look to a whole new level. And plan to attend a fashion show luncheon- great food, fun and fashion!

Great selection, even better prices!!! I scored some great designer labels! Went there with my aunt…read moreand my daughter and we all left happy!

Very clean and organized No musty smell !! Staff very pleasant. Prices reasonable…read more Great selection of goods..

Cute Shop! A little…read moremore western than gypsy than I was hoping for BUT (don't stop reading) plenty to look at and explore the possibility of wearing that awesome clothing. If you want GLAM & WOW... THIS IS THE SHOP FOR YOU!! Nicely done, shop owners. Very awesome atmosphere.

Super cute store. Lots to look at. I thought their decorations were cute, but realized they were…read moreactually for sale. Like an old desk and an old mirror. Clothes are hippie cowboy. The bell bottom jeans and bell bottom cheetah pants were what I wanted to see in person. I saw them on their website, but seeing them in person, I would have to have them hemmed, too long. Was afraid of that. But the store is super cute like I said.

In general, Gap stores are a 'safe bet' for me when buying for grandchildren. This store fits that…read moredescription. I especially love raiding their sale items! The bonus of getting a %age off in their adds is a nice touch. Plus credit toward subsequent purchases once you've purchased enough items. Recommend

This Gap Outlet is located in the Sanibel Outlet mall. It's a big location in general, but during…read moremy visit, I wasn't able to find anything I needed or wanted (which is probably a good thing). Speaking of only the men's department, the selection was kind of limited. I was able to comb through the entire section in just a few minutes. They've got a large sweatshirt selection, which is just what we need here in South Florida. Most items were 30% to 40% off storewide, but nothing really stood out. The store was clean and not very crowded as most outlet stores tend to be. I had no interaction with any associates so I can't comment on the customer service there. If you're at the outlet you might as well stop in and look. You might find something. Maybe.

Visit them on sanibel!! Helpful, beautiful things!! Lots of options no matter what your size!!…read more Highly recommend

Customer service was blah. We came in close to closing (about 15 minutes before) two employees in…read morethe store, greeted us asked us what we were shopping for, I told them we didn't know, just looking, They mentioned they were closing soon.. They then proceeded to continue their private conversation. We looked around and my daughter tried something on. And she decided to get the shorts. I would have tried on multiple swimsuits but I was over listening to their conversation. Another group walked in and they instantly told them they were closing in 8 minutes. Listen I get it, you are closing, but come on. You are a tiny store with an average price of $100. If someone comes in and you MIGHT have to stay 5 minutes past closing one night be deal. It's just rude. It's a vacation town, it'a summer, I understand they don't have control over the stupid early time they close but you could also just help and be friendly to the customers you have. I won't go back in, disappointed the captiva store closed.