I have previously shopped for all of my bras exclusively at Soma in Miramar outlets.
I went in the store last week with my husband. and I have never been so disappointed in my experience! I was looking for a bra with a lower back strap for a gown that has an open back. When I asked "do you have such a bra" they responded No. They didn't ask the right questions. The younger inexperienced clerk even looked at the back strap of the Soma Bra I was wearing which had a size 36DDD on it. I was looking for a bra that didn't have padding. I tried on 3 bras. She never tried to find a bra for me! I was a Real Buyer! The older woman there,
obviously a manager didn't try to help AT ALL. In fact it seemed she went to hide in the back! I am a very disappointed customer!
I would say you need a new manager!
The selections are so vast you need a customer service gal that knows her inventory and can help a customer find what they NEED! read more