Buyer Beware. I would not wish this company on my worst enemy. If you want to get into a contract…read moreyou cannot cancel after 6 years without a settlement payment, this company is for you. If you want your alarm to go off and no one is called, including law enforcement, this company is for you. If you want to feel like there is no service after the sale--only a determination to make you continue paying--this company is for you. Run, and run fast.I am short on time today, but I will detail my 6-year ordeal with them in a later update. I didn't originally pick this company. When I bought my current building, there was a contract in place. This company stated I "had" to take over the contract. It didn't seem like a big deal at the time because I needed security on the building, but security is exactly what I did not get. I did get every automated debit to pay for it, just never the service.

Very professional !! Highly recommend I'm satisfied!!! The service is awesome the tech are…read morepatient with the costumer

sold me a under sized ac unit for my home. don't buy a ac unit it from them they will rip you off!read more

I had Jamie from SGI here to do a furnace inspection and tune-up yesterday and I couldn't be more…read morepleased. The inspection was a wonderful promotion at our local Home Depot. The inspection was very thorough, and the documentation was also 1st class.

Be careful when you agree to their services when they do electrical in your yard. Their statement…read more"Owner responsible for repair of soil and reseeding of grass over trench." They left a horrible mess that took us four hours and 10 bags of top soil to repair. They just threw the sod back on top that left a huge mound and we had to throw all of the sod away and start over. They also did not dig in a reasonable straight line that would have made the repair a bit easier. Instead, they dug a ridiculous curve that made no sense. They used a young kid to do the digging. I was told by the owner that his son was a "wizard". Well, we didn't get the wizard, we got someone who didn't know what he was doing (young kid). The job was not done in a way that would have made the yard repair easier for the homeowner.

Our Generators light turned red and stopped testing I call Van Wert and the owner answered the…read morephone in the evening and came right out the next day. Fixed the problem and we are ready for winters storms. Highly recommend!

Sin #7 Pride! From:…read moreFralick Heating fralickandsons@gmail.com To:Gregory Ivory Sat, Mar 19 at 6:13 PM I made you aware of it from the beginning that the permit was an extra charge and you never discussed any objection to me personally. Second the thermostat that caused the problem and contention was something I asked from the beginning as far as changing or not you said you were good Davison caused these problems ive had extra cost and additional time due to problems no fault of mine which I will eat as long as invoice is paid in full sincerebates cannot be processed through consumers until contract is settled and paid for if you have grievous take it up who caused your issues in the first place we solved your issues in the quickest time possible thank you have a nice weekend Above is the poor attitude that the owner of the company (Dorian) gives His customers! Out of 6 quotes taken to replace our furnace, 4 of the companies did mention that the mandatory Building permit would be drawn. Fralick, is one of two that had not, nor did he intend to; I discovered this the morning of the installation. When the installation had been completed the unit would not produce hot air; after running for two hours, it could only warm the house to 68 degrees. Outside temp was 20 degrees that day. I called to make Him aware, have it looked at and corrected. Hours later he showed up and made a few changes to the settings on the unit and said give it some time to correct itself. My Wife and I expressed our dissatisfaction with the fact that we still have no heat, His responses were disgusting! His first reply, "This is new technology, and you may have to get use to how it works". C'mon it is a furnace; it is supposed to heat the home! Second reply, "70 degrees is not so bad". Then thirdly, to add insult to injury he say's" This is still better than the kerosene heaters that you were using". All the time being too full of pride to admit that there was a problem; one that he could not identify. He was done, He left! The next morning my Wife had me call Bob Cookingham, the representative from Blessing Heating and Cooling. He had been out and had given us a quote; this was my wife's' first choice. He took the call and said he'd be at the house in 30 minutes. He was at our door within 30 minutes and after 10 minutes He knew something was not right. It took another 20 minutes for Bob to identify that the AC was running simultaneously with the heating unit; cooling the air down to 68 degrees. He isolated the trouble to the thermostat which was likely damaged by the previous failed installation. Bob was a total class act; He never spoke badly about Fralick and Sons. He even complimented their work. Bob refused any compensation for His efforts, He recommended that we not mention His visit to Fralick and Sons nor that He isolated the problem, but only point them in the right direction. After telling Bob what was said by Dorian (the owner of Fralick and Sons), the news that someone else identified the problem that he failed to, would not likely be received well. The next evening without getting a follow-up call from Dorian or anyone from Fralick and Sons to check on how we were doing, I texted Dorian, and informed Him "It appears that the AC was running as well as the furnace. I turned off the breaker to the AC unit and now we are getting good heat". The installer came out and began to trouble shoot. He pinned it down to the thermostat. He was apologetic and said, "I am sorry, that's something I should have caught". Hearing the installer (Patrick), accept accountability made all the difference in the world! Thank you, Patrick. Dorian did show up. He seemed a bit giddy. Probably because they didn't cause the problem and got to make a few bucks on the sale of a thermostat. Dorian did say that He never heard the AC running when He was here the night before and missed the issue. And as you can see from His response above, that He had no part in "our issues". With sarcasm I say, Thank you for your "absolute Professionalism" Dorian!

Our AC died during this oppressive heat wave. When our first quote was unable to schedule us in for…read moretwo weeks, Fralick was able to prioritize us and get the job done as quickly as they could. Dorian was extremely knowledgeable, honest and gave much information regarding options as we opted for new furnace in addition to the AC. The guys who did the installation did a great job. We are now nice and cool and will be warm and toasty this winter. I also plan on calling them in the future for any emergency heating/cooling needs. Thanks Fralick And Sons so much!

Blake did a fantastic job installing our fixture! Very knowledgeable, thorough and courteous.read more

I do not know where these 1-star ratings are from but obviously did NOT work with the company I…read morehaired....Orsburn Electrical installed a whole house generator, and new service panel for me. The bid was very competitive, and their dedication impressed me. (Also knew a couple of people who had work done by them.) Installation was on time, efficient, and they paid close attention to my house and property, NO DAMAGE. The team was personable and professional. It's good to know a good electrician, it's great to know these guys. So, Mark, Hunter, and Blake thank you gentlemen, appreciate it! Dave M.

Bill and his son disconnected some old ceiling lights and installed new, energy efficient can…read morelights in my kitchen ceiling. He talked things over determine what I wanted, made suggestions on the best way to accomplish it, and got right to work. They were fast efficient, and cleaned up everything when they were done. I couldn't be happier with the outcome. I highly recommend them.

If anyone is needing any electrical work completed around their home or business, I can definitely…read morerecommend Bill at Cornerstone Electric. He and his son did a great job over the last couple days. I had the following completed: 1. Moved the meter outside of my garage 2. Added a whole service disconnect 3. New service/breaker panel 4. New circuit for my office 5. New circuit for outside 6. Split some circuits in the house 7. Installed transfer switch for a generator 8. Installed outside plug for generator/transfer switch Phew! All of the work looks great, organized, and professionally done. Contact Info: Bill Conrady (Owner) Phone: 810-223-1043

The electrician and I set up an appointment for 10:00 on 1/22/24. I had to text him at 10:20 and…read moreask if he was still coming and he said that " the guys had an emergency call in Montrose and would be at my house by noon. At 12:30 I sent and text again and told him that I had to go to work. I took the morning off just to have this work done at my house. By the way, this is the second time this has happened to me this month. Although there was an apology on the text from the company, I had to reach out to find out if they were still coming to my house.

Hanley Electric was awesome. They were on time and I had the lights that I wanted…read more installed and they went right to work. I had to leave and was gone the entire time they were here but they left their invoice where I could find it and did the job exactly the way I had discussed with the owner. I would hire them again in a heartbeat if I ever have electrical issues .

Hayward was quickly responsive to the quote request for holiday lights at our subdivision entrance…read more It took a little while but they complied with all the insurance forms required by our HOA. The lights were installed when promised and looked beautiful. They held up well during some very windy days during the holiday season. I was surprised at the high cost of installing holiday lights but I think Hayward is competitive after pricing other companies. We would use them again. Service and quality was great!