Very friendly and helpful. Everytime i come in she has a smile on. She will always go the extra…read moremile.

This post office boasts a 4.0 rating, but its actual service is an absolute joke. They claim to…read moreopen at 6:00 AM. I arrived at 7:30 AM to closed doors, which was bad enough, but by 8:00 AM, they still hadn't opened. Their excuse? 'Understaffing.' Yet, there was absolutely zero notification of this on their official website. This is a staggering level of incompetence. It's not even a question of good or bad customer service--there was literally no one there to provide it. Nearly 20 people were trapped waiting inside, all of them in a massive rush because they needed to mail their items before clocking into work. This chaotic mess is a direct result of USPS's systemic mismanagement. It is acceptable to face staffing shortages, but it is completely unacceptable to fail to update your official hours online. You mislead the public into believing you open at 6:00 AM, post a note on the wall saying 8:00 AM, and then fail to honor even that time due to a 'lack of personnel.' This is utterly ridiculous and disrespectful of people's time. Zero stars."

The agent seems professional, but once I got the quote, the front desk insisted me giving out my…read moreSSN OH THE PHONE, which is not a secured. I offered to give it via email but they just told me to find someone else and hung up the phone. This is rude and unprofessional, potentially racially driven given other similar experience are reported from minority groups. Stay away from this firm.

I had been trying to get help for a tax snafu involving my parents, Spain, the IRS, a grifter and a…read moremisplaced shed of documents. The details are weird but unimportant. I had called 11 other tax services and not one of them even bothered to call me back. Padgett returned my call immediately and took the time to explain everything to me before we even talked about a contract. Both Bunny and John were responsive, patient and helpful and assured me that this was NBD, they had it under control. I appreciate the time and effort they took to establish trust. When I finally got through to other tax preparers, they wanted 5x the $ and didn't seem to actually understand the situation. I'm sticking to Padgett.

I requested a consultation through their website and was able to book within a week with Laura…read moreThompson. It was evident that Laura was well versed and up to date IRS and tax policies (I had specific questions on retirement accounts), and was also very patient and kind. She also spent time reviewing some IRS information with me to help me understand my situation when she did not have to. Although I did not end up receiving services from this tax firm, I was very impressed with how kind and knowledgeable they are. I would not hesitate to recommend them to a colleague or to come back in the future for a consultation if my taxes become more complicated.

They are very knowledgeable and do a thorough job, but their prices are high. So if you have a…read morecomplex situation and want a full service experience, then they will do a great job. But if you feel like you might be able to figure things out on your own, you will probably wind up with buyer's remorse.

I received horrible customer service from Paul but even worse the proof they made me pay $26 for…read morewas blurry and not usable at all. I asked him to check with the printer and technician and they said that's the best they got. It's obvious he mishandled my file or just have a printer thats either not calibrated or junk. I did a lot of research to choose them, go into town and pick this up. I was so excited and got a huge let down. I will upload pics... the blurry one is from Alpha Graphics and the second from a printer down the street the same day. Winner is obvious Hunt Photo pictures tell everything and Alpha made me believe it was my fault or my file.. see for yourself‍

If I could give one star I would. I called (what is now going on over a month ago) and talked to…read moresomeone (not giving her name) who was nice on the phone. We were looking for a new printer and while this project was somewhat small, we do a fair amount of printing for clients and I was hoping Alpha would be our new resource. She assured me our printing project would not be a problem and said she'd send an estimate based on our very specific conversation and order details. Cut to a week later. I call again and talk to her, still no estimate. She apologizes, assures me she is working on it and will get it to me asap. Cut to another week. I call again and leave a message asking where is the estimate and could she call me. I get an email back later that day with confirmation on what I was looking for so she could draw up an estimate. I email all details (again) and it's now OVER another week and I have never heard back. No estimate. Thank you for wasting my time; thankfully I saw this coming and engaged with another printer. At this point, I wouldn't let them print a B/W Post-it Note for me. If this is how you treat prospective new clients who you are trying to "win", I can't imagine what the level of service is once you're engaged. Sadly, I have no idea what these high reviews are talking about!