One star is generous, we got two brand new fireplaces both needed immediate repairs, when the…read moreservice man showed up he was nice but didn't have the parts, after ordering them and coming back he installed them but than didn't put the fireplace back together proper. now i leave for 3 days come back and the remote is broke (wont turn on) which is awesome now i can freeze over the holiday and really learn to appreciate that hole born in a manger story. Please do yourself a favor and go to a competent company, pioneer is incompetent their services are sub par and there equipment is overpriced garbage.

From the owner: Pioneer Fireplace Pool & Spa has served Vancouver Island since 1978. Our locally run retail shop…read morewith two showrooms has a wide range of working displays with a sales staff knowledgeable in all aspects to meet your needs. We also employ our own licensed and certified gas fitters and installers.

Replaced a very old heating fuel furnace that was at it's "end of life" with a new gas furnace…read more Received a quote from Angelo less than 3 hours from his visit. Becky at the office, answered a few questions and altered our order to include a programmable thermostat with no problems. Sent updated information, and confirmed the install twice, at time of order, and again the day before. Their friendly crew were on time, paid attention to details, kept me informed as the install was happening, answered all questions. They double and triple checked the install. Checked the registers. Insured the gas stove was operating fine before wrapping things up, as the gas was shut off to run a new gas line. Removed the fuel line, shut off the fuel from the old tank and capped it as well. Ran through the thermostat settings. Cleaned up everything and used drop cloths. Place heats quickly, fan is much quieter and can actually be set to lower speeds if desired. The programmable thermostat helps reduce heating costs. So far, I am quite pleased and toasty warm. If I don't update this review, the furnace if working fine. ;)

Incredible team....from beginning to end, Coastal Heating made it easy. Their customer service is…read moreamazing and I would recommend them to anyone looking for heating solutions. It says 5 stars, but truly, they are 10! Thanks to Angelo, Becky, Paul and the entire installation team. Awesome experience. Look no further...this is the company to go with!

Replaced furnace immediately with hybrid gas/ Heat Pump units…read more Job done fast and very well. Cleanup was great. Applied for rebate for us too. Been a cosy winter. Shadad gave great advice, was honest and helpful, followed up with water heater upgrade to tankless. Very pleased with everything.

Good service; the technicians were polite, efficient, and professional. I would call them again if…read moreneeded.

Absolutely fraudulent practices: They put a "call for free quote" advert on their website. I called…read morethem to come and look at my heat pump and give me a quote. Their quote was unclear (They just gave me the price of a new unit + labor but they did not say what the labor cost would be). Other outfits did and I went with another outfit with a cheaper and much clearer quote. Then, they hit me with an invoice!. When I disputed it, Their response was that they gave me a service and the "free quote only applies when you put in a new unit". Yet, they did not say that on their website. Steer clear of this outfit!!

Excellent customer service and they stand behind their work and products. Very professional, hard…read moreworking, clean and knowledgeable. They went the extra mile to make sure we were fully satisfied. For all your gas fitting needs make Blue Flame your first call.

I was so happy with the speed and depth of our gas fireplace cleaning . George found a sponge under…read morethe burner ??? We also found out that our unit may have an improper installation as we enquired about a new unit . He took the next step to contact Gas Authority Inspector to come take a look and already has been in contact with our property manager . Highly recommend.

From the owner: Coastal Wood & Gas Guy is locally-owned and operated by George Williams, in Gibsons, BC. He…read morespecializes in gas fitting and other related services. Get in touch with him today for your gas fitting.

If we could give more than 5 stars, we would! ProTemp Control is owned by James Duffy, and he…read morerecently installed the dual fuel gas furnace and heat pump in our home (we used the Fortis BC rebate program). First of all, his quote came in approx $2000 below the next nearest quote (he installed Carrier products, so very well rated and established). We actually got six different quotes, and his was by far the best. Second, even though he works on his own, he is the most dedicated and conscientious tradesman we have ever dealt with! He took approx a week remove our old furnace; replace duct work; install the new heat pump and pad; and change out our existing thermostat. Third, he explained everything (numerous times!) in layman's language, and made everything easy to understand. He was so patient and approachable. He kept us up to date on exactly he was doing every single day, and gave us options where they were available. If you have any HVAC, heating, air conditioning, furnace, fireplace, or other "heat control" questions or concerns, make sure you get a quote or talk to James at ProTemp Control. We can't recommend him enough! Thank you James!

From the owner: Don't Get Left Out In the COLD! Winter Service Packages starting at $99…read more Heat Pumps/Air Conditioning/Furnaces/Hot Water On Demand from as low as $60 a month! Great Rebates Available. Call to book your free consultation.

What a great company to work with. We love supporting local family businesses. Our stamped concrete…read moresurface now looks as good as when we first put it in. We did have to wait a few months for it to be completed. We understood though. The owner/installer had a severe knee injury making it harder and taker longer for completing. Still highly recommend as it was worth the wait

Great job was done, love that it's a family business. Was handed a brochure by the whole family it…read morewas nice to see. My concrete driveway looks like it's brand new again