it won't let me add a photo but they had ordered a military retirement cake and it was AWFUL. And…read moreno offer to rectify the situation

Well i left a review on fb after going during posted hours but the employee had decided working…read moretill close wasnt on the books that day so they sat in their car watching me confused as to why the business was locked. So i called thinking maybe a mistake or just a slow day so they closed early any of those things would have been fine if conveyed to me but no answer. But instead the owner starts commenting their opinion about what the "decent" thing to do is when it comes to how i choose to leave MY review. Then she deleted my reply comment so figured i would move my complaint over here as well. Owner is much better at making food than customer service it seems.

Allow me to set the scene: The kid turns 30 today. Since the…read moreday he hit 13, he's become the "no, don't embarrass me" type - stay out of the spotlight, small dinner out, no big parties, and ABSOLUTELY DO NOT BRING ANYTHING TO SCHOOL OR WORK that might draw attention. Imagine my surprise, no, shock, when he replied "you know where I work" when I sent him a happy birthday message & asked if he'd like me to drop off cookies / cupcakes like the old school days. As his mom, I knew immediately that was a "yes" in code. I also knew that I was unprepared & had a 2hr lunch to make it happen or break his wee little heart after 17yrs of being told no by him. I wasn't ABOUT to let that happen. I grabbed my keys & darted to cookies to for you, with a 1 block loop, I was even able to snag a spot directly in front of the store. I went in, explained that I'm a terrible mother or maybe I have a terrible kid. Either way, I need to deliver birthday cookies/cupcakes/memories & be back at work in 87min. Without visible judgment passed & with a nod of understanding, I was presented 2 ready made options at $40ea. I went with the gold print 7 cookie + candy bouquet - (vs the multicolored print) to match the gold foil 3 & 0 balloons (the balloons were apparently NOT an approved item & did not pass the embarrassment test) that I stopped for en route & tied to the basket. Completed with 2 dozen (not pictured) cupcakes for the coworkers to enjoy along with him. Man, parenting is hard - but Cookies for You sure made it easy for me today! Whew... Milestone Saved (Note: Posted 2.9% serv fee for non-cash payments.)

I love this place! Cookies/food is always yummy! Always receive great service and hospitality!read more