I found this place after my COACH BAG strap needed to be reinforced. Very disappointed in Coach…read more I've never known their bags to fall apart, in the decades I've used them. But Ferguson's did a great job at repairing it, and promptly. No problems so far.

I had a pair of cowboy boots that needed a pull strap sewn back on and a pair of hiking boots that…read moreneeded eyelets replaced. Feruson's did both pairs well. I had them recondition and polish the cowboy boots and I am happy with the result. They finished on time with no problems. I recommend them.

The repairs to my wife shoes and boots were not performed and as agreed upon. The boots…read morespecifically were briefed to replace the sole to the heel. Very specific motions (as there were definitive language barriers) to cut and replace. Upon pick up, there was glue outside the obviously wore sole on both pair. Different person (same time of day) for pick up and drop off. Pick up person (person at the store at the time of pick up) rude and aggressive. We just paid the balance. And will never do business here ever

After having the worst experience a girl could have when trusting ametuer shoe repair shops, I…read morestruck GOLD. Akers was able to make my two pairs of favorite boots and make them not only look brand new, but FEEL brand new!

Had a pair of Gucci platform sandals that the strap needed to be tightened, dropped them off,…read morepicked them up wore them to a baby shower 2 days later and within 45mins of wearing they came apart. I had to walk around barefoot. Ended up buying shoe glue off Amazon to repair them because they wanted me to pay $25 more to reglue them. That shoe glue works amazingly and 2 yrs later they are still together... the older gentleman was nice to me might I add...

The workers at this shoe repair dive are arrogant and repulsive. It amazes me that in this day and…read moreage, these people radiate hatred. I went in to have a pair of boots repaired. I was given the third degree with an undesirable attitude. Never will I return. Nor will any of my family members. They suck.

No need to toss your Birks when they are worn to pieces. They resole Birkenstocks with brand marked…read moresoles. I've walked the US in these bad boys and they were able to replace them making the shoe look new! Great value and great for the environment I'll be taking my families alterations and shoe repair here in the future! Thank you!

I went to this location to have something fixed that was a little unusual, but I was recommended to…read morego to a shoe repair place. So, I took my carry-on travel bag to Miller's Shoe Repair & Alternations. The backstory. To avoid having to carry it with me while traveling, I had checked the bag. Unfortunately, when I got to my final destination, the zipper that was on the bag was not there. The zipper was still zipped up, but the zipper was missing. I only had the bag for about three months, so I figured I'd see if someone could fix it. Getting back to Miller's, they took a look and advised me what was needed in order to fix the bag. They didn't guarantee if they could fix it, because of the zipper type. (Yah, I learned something new about zippers.) They told me they would try and see what they could do. They charged me and I was given a claim ticket to come back in a couple of weeks. I got back and it was fixed! I was highly impressed by their ability to fix the issue, and I appreciate them setting the expectations that they might not be able to after explaining to me why. They are very knowledgeable and a great place to go to in order to get timely work done. They are located in Ward's Corner, so they are local for anyone who lives in that area.

Had a great experience here. I was helped as soon as I walked in and sized perfectly for the type…read moreof boot I needed. I would definitely recommend.

The staff was very knowledgeable and helpful. They helped me find a great pair of boots that fit my…read morefeet perfectly. I would recommend to anyone shopping for boots or inserts for their current shoes or boots.

One of the closest cleaners to my residence - I've used them a few times now for services. The…read morecouple that runs the place is very kind. The interior is a bit run-down and somewhat cluttered, but they do good work. Recently I took in my large comforter to get cleaned as I don't think I've had it cleaned since I originally purchased it. The turn around time was one week, and it cost $40. A bit pricier than I'd expected, given that purchasing a new comforter could probably be accomplished for twice that - but I'm wedded to this one. At least they packaged it nicely afterward for easy transport. Overall, a solid experience if you need cleaning done.

They are now closed. I have had them do shoe repair before…read moreand they did a pretty good job.

When my sole on my dress shoes was damaged, Lee's was a shoe in to fit it right up. With the…read morenumber of tailors and alteration shops closing down, it's hard to find craftsman or craftswoman, in this case, anymore, especially when you have special clothing you want to maintain. Let me not dress it up too much but the quality of the shop will sock it to you!

Was very disappointed in the price of a simple alteration. I paid $66.00 to have a dress shortened…read more4 inches (it was not lined) and taken in an inch on each side by the chest area (wasn't even cut down, just tucked in by machine. Will not return to the store for any service!

will never go back for anything. had pants pinned and they were stilltoo long...dont think they…read morewere ever hemmed.

From the owner: Alterations on wedding dresses, bridesmaid dress, prom dresses read more