It is incredibly rare for me to give not-so-great reviews, but unfortunately, I felt strongly…read moreenough about my 1-night stay here to write one, so, here it is.
In short, this hotel is the kind of place that looks good on the surface. It looks very clean and well-kept, and so first impression wise, I was looking forward to my stay in the hotel. However, even after spending just a few hours here, there were a few not-so-great things that I found under the surface:
1) The hallway outside the room, while it looked clean, had a very strong smell of vomit. No biggie, I'm not in the hallway too long, so I just rushed through it to get to my room
2) The shower had zero hot water. Instead, I was treated to a choice between cold, and slightly-less-cold water. Admittedly, while the shower was quite refreshing (especially given how hot and humid Manila is), I definitely would have preferred showering in water that is warmer than slightly-less-cold
3) While I was very glad the hotel had laundry room, there were only 4 sets of washers/dryers for the entire hotel to use, and half those washers/dryers were out of order. Furthermore, when I tried using one of the dryers, the dryer would not start the drying cycle. So after reporting it to the staff, I put my clothes in the only working dryer that was in the laundry room. For the 400 PHP price I paid to do laundry (approximately $7 USD, includes washer/dryer use plus a small amount of detergent and fabric softener - still on the pricier side for a load of laundry), I would have expected the machines to be a bit more in working order.
4) The biggest complaint that I had for this hotel was this. When night would fall, the room would become INFESTED with small cockroaches creeping all over the room. They would go into the safe, the fridge, and the desk, among other places. Heck, when I woke up randomly at 3AM that night, I would see a cockroach crawling on the bed literally 2 inches next to me while another one simultaneously crawled on the headboard. While I understand that the hot and humid climate of Manila does increase the frequency of cockroaches compared to where I live in the US, I've also stayed at much less expensive hotels/guest houses in the Philippines where I've never seen so many cockroaches freely crawling around the room. Seeing so many cockroaches in the confined space of the room left me feeling very paranoid throughout the entire night.
The one positive from my stay is the fact that the staff is pleasant to interact with. During my laundry debacle, I had to go down to the front desk and annoy the staff multiple times, and each time they were very understanding and sympathetic to my complaints.
With that being said, given all of my complaints, as of now, this hotel does unfortunately get the title of the "worst hotel I've ever stayed at."
