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    Solesource

    3.0 (2 reviews)

    Services - Solesource

    Shoe cleaning

    Shoe repair

    Shoe resoling

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    14 years ago

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    16 years ago

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    Shoe Repair Etc

    Shoe Repair Etc

    4.0
    (22 reviews)

    Shoe Repair Etc. - Anti Semitic…read more I am writing to report my experience with a shoe repair business, Shoe Repair Etc., located at 7050 W. Palmetto Park Rd., Bay 23 in Boca Raton, within the Publix shopping plaza at the intersection of Palmetto and Powerline. I brought in a designer handbag for zipper repair. When I retrieved the item, the strap had been scratched and ripped, and the underside of the handbag was significantly damaged. There was visible hot glue residue and multiple scratches all over the leather. The bag had been in excellent condition prior to the repair, and the result was unacceptable. When I raised concerns about the condition of the item and the appropriateness of payment, I was met with unprofessional and disrespectful behavior. The shoemaker and an individual who appeared to be his spouse made disparaging and anti-Semitic remarks, including comments about "Jewish Boca women" being superficial for purchasing designer goods. Incidentally, they have no idea what my religion is, as I do not know them personally beyond being their customer. I am sharing this experience not only to warn others about the poor quality of workmanship, but also to highlight the deeply troubling conduct and values demonstrated by the individuals running this business. Their willingness to damage a customer's property, refuse accountability, and then resort to offensive, anti-Semitic remarks reflects a complete lack of professionalism, integrity, and basic respect. This behavior is unacceptable in any setting, and consumers should be fully aware of the character and ethics of those they are choosing to support. Thank you for reading

    I sent my granddaughter to have her bag and shoes repaired, and I was very disappointed with the…read moreresults. Both repairs were unsatisfactory. The service was overpriced, expectations were set too high, and the final work did not meet those expectations. They also did not notify her when the repairs were completed. When she arrived--one day after the promised pickup date--she was told to wait while they rushed to finish the job. The leather bag was returned with new scratches, loose stitching, and a poorly done patch. I told her to ask for a refund due to the poor quality of the repair, the inconvenience, and the excessive pricing, but her request was denied. "we don't do that"! Overall, the customer service was lacking, and I regret sending her to them for this repair. I would not recommend their services.

    Fashion Alterations and Shoe Repair

    Fashion Alterations and Shoe Repair

    4.3
    (4 reviews)

    Brought my favorite sandals and diaper bag to get fixed…read more The issue with my sandals was that the gold plating on the open front toe area was starting to lift slightly (other sandal was fine) I thought they could just use some type of really good shoe glue to fix the problem but the guy said it was best to nail down the gold plating on both the shoes despite there being no problem with the other foot for preventive reasons, made a lot of sense so I said ok. Issue with my diaper bag was that the front pull tab was missing and because the pull tabs on all the zippers are identical with company logo on it, I wanted them to match. So I had them take pull tab from the inside zipper to place on the missing front pull tab zipper and use a generic pull tab for the inside zipper where no one will really see it. Ok so they did everything according to how we discussed but not in a clean neat manner. The nails he used to nail down the gold plating on my sandals are silver?! You'd think gold nails would be used so it'll blend in nicely so that really annoyed me. Next annoying rant was my diaper bag looked really dirty it had lint all on the bottom from sitting on the shelf and had dirt stains on the sides! I dropped this bag off in like new condition. I had to go home and hand wash the dirtiness off my bag. I was charged $25 in total for the fixtures. Which I wouldn't have mind if they actually paid more attention to details and handled my items as if they were their own. Poor negligence definitely don't recommend this place. Go elsewhere.

    What a FIND. I had hair color staid on a pair of shoes. The shoemaker made the shoes look like…read morebrand new. I can't wait to bring my alterations there. This place is wonderful!!!'nn

    Solesource - shoerepair - Updated August 2026

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