I absolutely love this place. They are family oriented and run. I brought a sentimental bag for…read morerepair and the owner was honest with me and said that the bag was old and not worth fixing. I appreciate his honesty and kindness. I drive from Miami to get my shoes, purses and luggage repaired. They also have items for sale as well.

If you have a shoe that needs to be re-soled or a suitcase with a busted wheel this is the best…read moreplace to get it repaired. The service is quick and done in a friendly way. Prices are very reasonable and parking is not a problem in distance to the store.

There's no shoe repair like University. There's nothing they can't do. Talent and Customer…read moreService prevails!!!!

After having already obtained an estimate on a project, I decided to take it to this shop which is…read morecloser to my home. What a mistake. I was ready to drop off my small project, but when I asked the man (he conducts all 0f the business) the price quoted was almost double!! Forget it! Unbelievable! I'll spend the money in gas to have it done further away just because of this shops greedy behavior! I will NOT go back!

Brought my favorite sandals and diaper bag to get fixed…read more The issue with my sandals was that the gold plating on the open front toe area was starting to lift slightly (other sandal was fine) I thought they could just use some type of really good shoe glue to fix the problem but the guy said it was best to nail down the gold plating on both the shoes despite there being no problem with the other foot for preventive reasons, made a lot of sense so I said ok. Issue with my diaper bag was that the front pull tab was missing and because the pull tabs on all the zippers are identical with company logo on it, I wanted them to match. So I had them take pull tab from the inside zipper to place on the missing front pull tab zipper and use a generic pull tab for the inside zipper where no one will really see it. Ok so they did everything according to how we discussed but not in a clean neat manner. The nails he used to nail down the gold plating on my sandals are silver?! You'd think gold nails would be used so it'll blend in nicely so that really annoyed me. Next annoying rant was my diaper bag looked really dirty it had lint all on the bottom from sitting on the shelf and had dirt stains on the sides! I dropped this bag off in like new condition. I had to go home and hand wash the dirtiness off my bag. I was charged $25 in total for the fixtures. Which I wouldn't have mind if they actually paid more attention to details and handled my items as if they were their own. Poor negligence definitely don't recommend this place. Go elsewhere.

What a FIND. I had hair color staid on a pair of shoes. The shoemaker made the shoes look like…read morebrand new. I can't wait to bring my alterations there. This place is wonderful!!!'nn

Always do a great job with my shoes replacing the heels very timely. Unfortunately, I believe they…read moremust've moved or closed.

I needed additional belt loops added to my fiancés belt and he did it right there. The owner did it…read morefor me right then and there and did a fabulous job. You can't even tell the holes were added and this was a luxury belt. It was also a great price!! Will definitely be back!

Went in for a shoe repair and was able to get it back the next day at a very reasonable price…read more Repair was done well and would use again

Horrible STORE it needs to be shut down...My shoes has been in the shop for a month and half I…read moredon't like the service and the owner needs to shut Down the store if u keep getting sick and can't get workers to work at the store wen your sick running a store isn't best....like you've been the hospital for a while now but has not reached out to anyone at all...Keep leaving a sign for what reason I don't understand.....DONT GO HERE YOU WILL DEFINITELY LOSE YOUR MONEY , TIME, and shoes

I took my shoes in for repair and he did wonderful. He asked if I needed them by a certain day and…read moredelivery was on time as expected. Super friendly and very reasonable pricing. Highly recommended.

Best service in North Broward! We found some people waiting to pick up their fixed items and…read moreeverything (Bags, shoes, boots) looked really good. And we the high level of service, now we know why!\ They are great!

Thank you Shoe Doctor my shoes look amazing. I wore them out, soles were hanging off and heals…read moreruined, I brought them hoping you could fix them, as they are my favorite shoes. You managed to put them back together like new again. Great job! Excellent service and at a good price for the quality of work. I'm very happy.

I just picked up my "GOOD AS NEW" Louis Vuitton bag from the Shoe Doctor and it looks FANTASTIC!!…read moreHe also very successfully revived a pair of Burberry flats a few weeks ago which prompted him to bring in my white Neverfull bag of 9 years which had seen better days!!. He replaced all the straps, reattached the bottom which was extremely worn, and cleaned her up so that she looks Almost New! !I am so grateful to have a trustworthy leather specialist in Fort Lauderdale! See my purse video!

Great service. They do a very good job, but might use non-hypoallergenic chemicals for those with…read moresensitive skin. Very expensive sive, but delivery is worth it in a pinch

My recent visit to this dry cleaner's left me feeling extremely disappointed. I had been here a few…read moretimes before to get alterations done to my pants because the seamstress had done such an amazing job; it had been some time since I had been back. Recently, I received new work pants that required alterations and hemming. When I first walked in, I was disappointed to see there was a new seamstress working there, but since I had such excellent customer service last time, I decided to give her a try. She measured my pants and I told her I wanted all five pants, to be fitted. She measured me and told me they would be ready by Saturday, which gave her a week to complete. On Friday, I received a text message confirming the pants were done. I picked up the pants and tried them on when I got home. The pants did not meet my expectations or match the description. I went back to the shop and explained the situation to the seamstress. She looked at me with an upset face and began to shake her head. She was arguing with me, suggesting that I should have provided a clearer explanation to what I wanted. I told her I did not mind paying a difference. I just wanted the pants completed correctly. She continued to shake her head and told me she wasn't sure if they were going to charge me. She told me to try the pants on again and began to measure. She asked, in a stern voice and with a look of displeasure, and asked if these measurements were better. I showed her a picture of how I wanted the pants to fit, emphasizing that I preferred them to be more fitted. She placed some pines on the pants and left the fitting room without a word. I walked out of the fitting room and walked toward the cashier. The lady in front was gathering my information when she came and started telling her the prices. She then started arguing with the cashier over a price disagreement because the cashier did not understand how she was trying to price the pants. She began to raise her voice at the cashier (because she appeared to be frustrated), but I intervened and clarified the pricing she was trying to explain. I paid for the pants to be fixed, and she told me they would be done by Saturday, which would be a week. Saturday came along, and I did not hear a word from anyone. Monday and Tuesday passed without any communication, so finally I called the business. I explained to the man who answered the phone that my items were past due, and I hadn't received any text or phone call from anyone. He stated they normally would not do that, but he would check if it was ready and hung up on me without any notification. I never received a call from anyone; when I tried to reach them again, I received no response. Finally, the business sent me a text two weeks after she promised to fix my pants, saying that my items were ready for pickup. Let me tell you that even after trying on all of my items, they were still messed up. Some of the hems from the pants are noticeably shorter than the others. It looked like some of the pants appeared to have remained unfixed. I paid for a service twice, but neither time did I receive the necessary results or fixes. Both times I was measured, I even brought my work boots in to be measured properly. I wouldn't mind paying for a good service; sometimes there are miscommunications, but no one should have to pay for or deal with someone with poor customer service and subpar work, especially with their price points. My work pants are messed up and the company I work for won't replace them, so I would have to come out of pocket to buy new pants (the work pants are not cheap). I have to walk around work for 10 hours a day with mismatched and unfixed pants. I am not one to leave reviews, but the seamstress was so rude and did such a poor job.

The service is wonderful here, and the people are so friendly. I have been coming here for…read moreyears-They keep their promises and do wonderful work.