Bayfront Hotel Cebu is relatively new so the hotel is very clean and well-maintained. The staff are…read morecourteous and check-in and checkout is a breeze. The hotel has 2 elevators and this could be a problem since it is mostly the preferred venue for company meetings, weddings, and other events. The lobby can fill up with guests all waiting to get inside the elevator and you may end up with around 5-10 minutes wait time. The free breakfast that come with the room reservation is okay at best. Nothing to harp about. It's near SM and around 15-20 minutes away from Ayala Center and Mango Avenue. Amenities include ATM, Convenience Store, Gym but NO pool.

Bayfront Hotel is clean and in a major part of the city. I think the environment and other aspects…read morelowered the rating. In another place this would be a ritzy motel. There are lots of well dressed locals enjoying the holiday, but it is slowing down an already understaffed hotel of this size. For Cebu, it's a bit oversold as a full service restaurant, claims to be near the mall and the beach but only one and a half of those are true. The hotel is across from a local bus station so the honking and street noise starts by 7am. If you are a hard sleeper, eat early, don't want a cocktail or don't mind not being near the beach, you can stay here and enjoy.

Solid choice of a hotel for some Americans abroad at a reasonable price. I found this via Hotwire…read more It was perfect for what we needed during our time in Cebu. ROOM: We stayed in a room with a king-sized bed. There was a table with two chairs, but no sofa like some other hotels. It was just fine for us since we were hardly there at all. Bottles of water were complimentary, along with coffee. The bed was firm yet comfortable. They have a TV in the room, which offers a limited selection of channels. The bedroom and bathroom (as people have noted on Trip Advisor) are somewhat outdated, but it did the job. AMENITIES: We did not use the hotel amenities, but the hotel has a swimming pool, spa, gym, and breakfast buffet. The elevators are small and move slowly. SERVICE: Our only interaction with the hotel staff was during check in. Our bags were brought up to our room shortly after we arrived. Everyone was polite. TIPS: - You will need to put a 1,000 peso deposit (held) down for incidentals. The deposit is refunded after checkout. We were able to put it on a credit card. (Check your card for foreign transaction fees.) - They will inspect your room before you are allowed to officially check out. It was a quick process but expect an additional 5 minutes to check out. - No airport shuttle, but they offered to fetch us a cab.

This hotel is located in walking distance to Ayala Mall, which is very convenient. They have a…read moresmall lobby with high ceilings and a large chandelier. They have a grand staircase with chandeliers on top of the stairs which make the stairs look majestic. There is a nice ballroom with beautiful chandeliers. This place has a lot of chandeliers, which is probably why there are a lot of weddings here. They have a really good breakfast buffet which is included in the hotel price. During our stay, the bacon was always available, which is covered in tempura. Thus, it was really crispy, which is a plus. It also wasn't that salty. In this buffet, they served rice, squid, sausage, scrambled eggs, boiled egg, arroz caldo, papaya and filipino desserts like ube. What I did was put fried garlic, boiled egg and green onion on my rice to make my own garlic rice. They have a very small narrow outdoor pool, with pool chairs on the side located on the fifth or sixth floor. They have a lounge which is open until 11pm and there are two singers there sometimes. Why the two stars? well the rooms are subpar. Had two different rooms, for two different stays. The first one had a magnifying mirror, the second one did not. The air conditioning is set at one temperature, regardless if you move it. One room was ok, the other too hot or too cold. The shower didn't work in one room, in the other, the bathtub was clogged. It was so hard to get clean because the water pressure was not good. The fridge wasn't working and when I asked for ice, they said it was extra. Well, did they want to replace the fridge in the room then? They should have made an exception. They charge about 67 pesos for a stain on the sheets. The checkout is ridiculously long. You have to wait as they send someone up to check the room in order to see if they will charge you more. The line up was so long. The tv and channel box is not intuitive, it doesn't start up just because you turn both on, you have to do some hdmi selection or whatever. The chair had a big slash on it. They only give you one card even though there's two people staying in the room. You need that one card to keep the power going in the room. So inconvenient if the other person in the room takes it to go out and now you don't have air conditioning or lights and you can't go outside yourself. Now, yes, you can ask for an extra key, but the line ups are so long. Also, when they take your bags, they don't give you a ticket, so I don't understand, I had to ask for it, how will they or the guest ensure they deliver the right amount of bags? It just doesn't feel too secure. The beds are on the firm side. There are a lot of tour buses who stay here, it could get noisy in the hallways. The hallways are not air conditioned, which is ok, it helps the environment.

I found Seda via Youtube and figured they were my best bet for a 4 night stay when I visited my…read morefriends in Cebu. It was the right call for me and my friends... Reservations, Check In & Lobby: I booked online directly via their website. No issues at all and my reservation was good to go as soon as i go to the front desk. The staff was efficient and very friendly. Every time I walked in I was greeted by the staff. The hotel lobby is very spacious with 2+ story high vaulted ceilings. There's a lobby bar in the corner if you're feeling a cocktail or even a refreshment. They also have a dedicated coffee/tea shop in the lobby by the entrance. good stuff. Breakfast buffet: The staff is always very friendly and accommodating. The selection is fantastic. You have all the local Filipino breakfast dishes along with the regular global staples. There juices are fresh and the self serve coffee machine offers great options: Cappucino, esperesso, drip, etc. Location: It's centrally located in Cebu City and it's easy for Grab drivers to pick you up via the drive up driveway to the entrance. Ayala Mall is a quick walk covered walk, to the mall parking garage and then you're at the outside entrance of Ayala Mall. Fantastic. Anything you need as a visitor is here: Shopping, restaurants, cafes, ATMs, foreign exchange, etc. Suite Rooms: We had a two bed suite and it was fine. This is an older hotel so the rooms are on the smaller side. The air conditioning was on point, bathrooms were clean with great water pressure and hot water. Everything was clean and the housekeeping staff were great. Gym: Some of the weight training equipment is a little outdated but the cardio machines were on point. There's a big selection of machines and free weights to get good workouts in during your visit. Executive Lounge Access: Located on the12th floor, this was my favorite part of the Seda. There are great food hot food options, appetizers, teas and coffees at scheduled time throughout the day. There's a separate conference room which i used to get some work done. There's flat screen TVs with news playing. This was my 3rd place hangout whenever I wasn't in my room or out and about. This is an older property for sure and you'll notice it. However, the staff, location and the renovation and the maintenance of the property is great. This will be my safe space hotel to book whenever I visit Cebu. Enjoy!

Booking I had difficulty booking my reservation…read more Particularly, submitting payment for a package rate. The third-party payment site used by the hotel's reservation system would not accept several of my credit cards. These have successfully been used overseas in the past. Also, while the hotel accepts American Express, the payment site does not. Transfer For 1050PHP, I opted for the hotel transfer. Although my flight was delayed an hour, the pickup occurred without a hitch. Due to issues with Grab during my stay, I also booked the airport transfer for the same fee. Check In Check in occurred without issues. There was a wait as there were only two check in desks. Most importantly, I got my room key around 2pm, an hour before the posted check in time. Housekeeping During my stay, housekeeping was exceptional. Several times, I needed an item from the vanity kit. The following morning, housekeeping left an unopened vanity kit while leaving the opened kit in the bathroom. The room was pre-stocked with a bottle of filtered water. As I had opened but not emptied the bottle, another full bottle was left in the room. Club Room Unfortunately, the club room was not properly stocked with soda. Often, either soda water or regular coke was not stocked in the cooler. I would need to ask staff if there were any left. The soda was in the supply room. Misto Restaurant Breakfast at the restaurant was the biggest disappointment. Many times, I would be seated at a table not properly setup. When I looked around, none of the tables were. When I notified the hostess, the situation was not resolved the following day and was never. The staff lacked training. On the occasions I would submit an egg order, I had to flag an employee to accept it. On my last day, I did not bother. Ayala Center The hotel shares a parking garage with the mall. On rainy days, you can get wet walking through the garage. The covered walkway between the hotel and garage prevented getting wet. Security Metal detectors were situated at both the front and parking garage entrances. My suitcases were scanned, as well as, shopping bags and backpacks whenever I entered the hotel.

This is such a cute, unique and fun hotel!…read more I'm not sure exactly what I expected when visiting Cebu for the first time, but I was so pleasantly surprised that this quirky, modern hotel existed. I stayed here two nights, one night each bookending a trip to Bohol. Since we flew into Cebu and preferred to take the ferry to Bohol in daylight, we opted to stay here to start and finish our trip to the Philippines. First, the rooms are incredibly spacious and reasonably priced, but be aware that taxes are pretty hefty. When booking, just double check what the final cost will be, with taxes. (Our room for 3 adults ran us around $170 per night.) Our first night we booked the extra large room and it was massive. After around 24 hours of traveling, it was nice for my friend traveling with us to have her own sub-room and private bathroom in addition to our room with shared common space and a bomb digging, massive bathroom with shower and tub. Breakfast buffet is also included and is not bad at all, offering more than just the traditional continental breakfast. There is also a lovely pool in the back, but got those of you looking to get a good sweat in you should be aware that there is no gym onsite. (And since you're in a congested downtown area, it's not an ideal place to run outside.) If there is one suggestion I would make, it would be forego having the hotel book your transportation on your behalf more often than not. We learned that they charge close to 400 pesos more that the typical white taxi fare from the airport. Out of convenience, I requested they arrange a pick up to the airport on our way back out of town, and the receptionist forgot. In the morning when I went to check on the status, the morning desk staff realized it had not been booked the night before and went ahead and called someone for us. What we didn't realize was that this would take an additional half and hour and charge us a substantial amount more, when we could have just hailed a cab at that time of day and been on our way with a little more money in our pockets. It would be nice if they at least made the suggestion or made you more aware of your options. The one time I do think it would have been worthwhile to arrange transportation would have been a pick up from the ferry building. On the way back from Bohol we arrived after sunset, and the area just felt more sketch and unregulated than during the day time. We had some semi aggressive fellows trying to convince us they were cab drivers and kept motioning for us to come around the corner with them to get in the cab. Our spidey senses told us something was off and we made sure to stay close to the well lit front of the building and flex our patience waiting for a cab at that time. (We thought there would have been tons, but they were far and few between.) Otherwise, our stay was nearly perfect and I would strongly recommend!

Henry Hotel is pretty funky in terms of decor, and the staff was very professional. My only gripe…read morewas the curtain separator for the bathroom (instead of a wall). I found it awkward if you are sharing a room with friends. But the worst part was the curtain rod falling on me and bruising my hand. Aside from that incident, the rooms were incredibly spacious and the furniture and vibe was very electic! The location is OK, it's near some busy plazas, but we took a cab for the most part. It wasn't terribly far from everything. The view isn't great but I wasn't expecting anything anyway. There's a cafe by the lobby, and the front desk can help you with airport transfer, plus print your itinerary for you. I would probably stay again, even if just for the funky and fun decor. I did enjoy how spacious the rooms were. Oh yeah - the air conditioning works REALLY well. A little TOO well, actually. I was freezing my butt off, even after raising the temperature! One last con is there is no complimentary water.

This hotel is as good as it gets. I come to Cebu about once a year on business and this is the…read moreperfect location for me. It is very close to IT Park (where most call center/BPO organizations are located). They have very tight security everywhere around the hotel that makes me feel safe. It is a little annoying getting in via a car or cab as they have a three fold check to ensure you're a legit cab driver. The upside is that if I ever had an issue in a cab, I know the Marriott would take care of me. There are times of the day that it is difficult to hail a cab, and the concierge is happy to help pre-plan a cab at a specific time for you. The service throughout the hotel is absolutely amazing. They make me feel very privileged to be there. I don't know if I have ever opened a door besides to my room. They are so willing to help you get whatever you need whenever you want. I have also been coming here for about 5 years and have come to know many members of the staff as friends rather than as a typical customer service person. I think that the breakfast buffet is truly stunning in terms of options . Over the years it has been better than others, but this time through I was amazed. They have your typical omelette/egg stand as well as fresh pancakes and waffles to order. But they added a new curry bar that was absolutely delicious. Then they have a great spread of Cebuano, Japanese, US, Chinese, and Korean dishes. Also they have a fresh fruit bar where all you have to do is ask for freshly squeezed juice. The fresh OJ is FANTASTIC (and I eat about 5 mangoes a day in the PH. YUM). The location is not the only reason why I stay here. This Marriott is connected to Ayala Mall which is a big perk. I stay here for a hefty stint and love to be able to walk to the mall for other food options. It means I don't have to eat hotel food every day (although I think they have great options so I can). The mall has cheaper food options than the Marriott. Now that I'm on it, I'm sure that there are cheaper places that are just as nice in Cebu. I stay for business and security is my number one priority....and I feel very safe at the Marriott. Secondly, the location is perfect for what I am trying to accomplish. The pool is nice and well kept. They have 2 bars in the facility that are open 8am til midnight. Breakfast opens at 6. Other than that, you can order room service for food and the prices match the cafe/pool bar.

The rooms were great but there bell boy and security wont give courtesy to the senior citizen.They…read morewill just allow 5 min for the car to park in front in which the people will ride the car are senior citizen. The bell boy and security was rude to the guest.

All recommended with friends to come here. It is so worth the time. Not for cliche but the…read moreaesthetic is to live with.

Like many travelers, I rely heavily on reviews -- and I'm here to say we highly recommend this…read morehotel. If you're coming from the U.S., this place feels very comparable to an American hotel in all the best ways. The water pressure was strong, the hot water was instant, and the room felt clean and comfortable. The toilets are a little different, but you're in another country, and it was easy to adjust. Most importantly, I felt completely safe and at ease the entire stay. Everyone -- and I truly mean everyone -- was kind, respectful, and welcoming. We were treated like first‑class guests from the moment we arrived. Honestly, that's how the Philippines is as a whole: warm, gracious, and always making tourists feel taken care of. If you're considering this hotel, don't hesitate. We had a wonderful experience and would absolutely stay here again.

What a wonderful experience staying here at this establishment hotel. From the moment you enter the…read morepremises and to the front counter, everyone's greeting you like music to the ears. The staff here is very kind and polite. They offer superior hospitality. Everyone is looking sharp and professional. I felt like the emperor was arriving. The check-in process was a breeze. Hassle free and no deposit required. Gave two room key and included complimentary breakfast in the morning. Free gym access and including pool usage. Have shuttle van to escorts to the beach at no cost. What else can you ask for, Shhhsssss, let's go! I definitely recommend this location due to their outstanding customer service experience. Very clean and sanitized. Kids friendly area. Well lit for your safety. This place is unique in their own way, from design and presentation, it's pretty nice. If you're in the area, stop by and say hi. Enjoy it here or on the go. Share your experience. P.s. Don't forget to smile cause you're beautiful. SYOY!

I have stayed at this hotel several times and even though for the most part the staff is as helpful…read moreas they can be, I definitely wouldn't stay here if it wasn't mandated by the company I work for. The WiFi is so slow you can't even make a WiFi call. The WiFi drops randomly and you have to log in constantly. The extremely small fridge in the rooms are only mild chillers barely lower than room temperature. And although the manager will probably reply to this review with "we try our best" this hotel is still way below par.

Cockroach. Big fat cockroach found in the sink at 4 AM. Called for housekeeping to remove it and…read morethey did not come for 10 mins which is a long time for someone who is extremely afraid of roaches. And where there is one roach, there's usually a family. I would expect at Radisson hotel to be cleaner and roach-free. Their king sized bed is actually two double beds pushed together. Sleeping near the middle of the bed meant back pain since it is not one big mattress and we were essentially sleeping on the edge of a double mattress. Another downside is that they would not allow for strong smelling fruits and foods to be brought into the room. I wanted to purchase a small handful of dried fish and local delicacies as souvenirs, but I didn't want to be fined by the hotel. Our flight left early in the morning so we couldn't find time to go before the airport. We didn't have a chance to visit any of the amenities. The pool looked nice from afar, and we wanted to visit the spa but we could never make it before 10 PM. The location is generally good as it's close to the mall where you can dine, shop, and exchange currency. Overall, this stay was incredibly disappointing.

Overall, enjoyed my stay here. There's a walkway right into the SM City mall next door which is…read moreplentiful with restaurants and shops and salons. The gym in the basement has very basic aging equipment though, and the pool was emptied out at the time of my stay. Nonetheless there's a big grassy field with hammocks and the pool bar was open but quiet. I got a Suite which was very spacious and came with lounge access with happy hours and daily clothes pressing complimentary. The breakfast choices were good. I especially liked their Chinese food selection of dim sum and fried rice and noodles and congee. My only issue was that as a night shift worker, they weren't able to accomodate any requests for overnight housekeeping. Still on the whole it's a solid 4 stars.