We are in the midst of having a KasselWood Steel Shingle roof installed by SolarShield. We researched our options for a new roof for over two years, which was complicated by the complexity of our roof architecture; some well-known roofing companies refused to put a metal roof on our house. However, SolarShield offered the exact product we wanted for both our house's long-term practical and architecturally aesthetic needs. From consultation, to sales, to installation, and to customer service, SolarShield has been outstanding in every area thus far. read more

would not recommend them unless you like a $30,000 roof covered with moss. i was told to go buy spray for it and spray it.

thry don't return phoine calls. Time to get work done is way too long, 8 to 9 weeks after giving 50% down. They have had my money since September and still can't give me a start date. read more

From the sales call to the installation, they were polite, courtesy and professional. I originally had concerns about the price, but they worked with me to find a solution. Installation took less than a day, and the company kept me informed all the way through the process. I couldn't be happier with SolarShield. read more

Color and grade of materials used stand out from the rest.Installation done to the perfection.

They were contracted to replace my grandmother's roof in early 2020. There were numerous issues during the roof replacement with damaging neighbors property, breaking windows, improperly replacing windows, not following build code, and not installing flashing correctly. Roof still leaks around chimney and drain pipe. They refuse to even acknowledge any previous issues which they reluctantly fixed. Now they're refusing to fix their improperly installed flashing, while my poor grandmother is literally on her death bed. read more

This would be zero stars if that was an option. I the home owner set up a meeting for someone to come out. When I mentioned my husband could not be present due to work they tried to make the meeting a virtual meeting. When I said I did not think that was sufficient to properly assess the structure of the roof, they denied my meeting due to the fact my husband could not be there. I am the sole person on the deed and mortgage of this home. Then Dan, believed to be company owner, said I was not a good fit for them and basically hung up on me. This company does not have the customer's needs as a priority. Seems like they are about sales and image. I would have rather interacted with a used car dealer. read more

My parents called solar shield for an estimate for a new roof. A man came out and talked with them. He didn't even inspect the roof. He quoted them $27,000. My parents thought it over and decided that they could not afford it because of both being retired on a fixed income. Dan, the Altoona, PA owner, called my parents today saying nasty things to them for not going through with it and ending the call by saying that they will deal with the good people from now on, not my parents. How ridiculously unprofessional. I will tell everyone to stay away from solar shield. They deserve no stars. read more

Terrible experience with the company overall. They did try to rectify a sloppy situation they them selves created but. There warranty and good salesman where the only reason we chose them. If it had not been for the Amish Contractor Enos and his crew it would have been a nightmare. They wanna charge top dollar but have terrible communication from the salesman all the way up the line. I would calll Amish Kurtz Construction who actually installed my roof before id ever calll these people. Buyer be Aware read more

!) Called Solarshield in Altoona to get a free metal roof estimate. Was asked survey type questions like what age group I was in etc. Was told this is done for their marketing. My opinion would be to conduct these type questions after you get the job. 2) Salesman came to house but could not give estimate because he said he could not get the Eagle View "satellite photo" downloaded from internet. Other roofing companies got it and showed me the Eagle View photos. Salesman said he would call me on Friday to come back and measure. "Never called Friday" Salesman told me to call people from "Referral List" a list of customers that they did work for. I said I would wait until after I get estimate before I call them. Salesman again told me to go ahead and call people on this list, again I told him I would after I see the estimate. Now a third time he tells me to call people on this list. That's it I told him straight out, For the third and last time and I'm not telling you again, I will call some of these people after I see estimate. President then called me on Saturday and asked what I thought of estimate. I told him I never received one and never got the return call on Friday. Was told he would look into it. I told president that this will probably be the most expensive estimate I receive. He said yeah well this isn't for everybody, only a select few. Never heard from any of them since. Anyone ever have an in home Kirby Sweeper demonstration? This is same type of pitch and they tell you in advance it will take 60-90 minutes. read more

All I can say is Ridiculous. These people are so unorganized. My mother had them make a handicapped shower stall that was supposed to take 8 weeks to make and install. Four months later I had to badger these people to get the install done. Once they were finally ready to get it done their installation team was a father and his teenage kids. The job should have taken no longer than 2 days. It was pretty straight forward and there were no complications. They left after working about 2 hours the first day and needed to come back three more days. They left materials outside covered in crappy plastic. When the whole thing was completed the salesman was to come by to complete paperwork. He called almost an hour after his scheduled appointment time to tell me his car broke down. This is just a very half assed operation and would not recommend it to anyone. read more

Had a metal roof installed a year ago on 10/21/17 at a cost of $28,000.00 and that very night the roof leaked. A week later same thing. It took me months of hounding them to come do proper finish work around the skylights but to this day still have never finished the fascia work that was never completed at the time the job was finished. On October 2, 2018 the roof leaked so bad it went through the 2nd story bedroom floor through the dining room ceiling and through the dining room light and then below onto our oak dining room table. There was a lake of water in our bedroom and dining room. They sent an Amish subcontractor out to look at it and he informed us the whole thing was done improperly and needed to be redone. (And he mentioned that the crew that originally installed the roof was terminated because of their poor workmanship). It is now November 13, 2018, over a month after they came out to look at the roof and we have heard nothing from Solar Shield about when the roof will be redone. Can't ever reach them via phone, leave message after message and they never return our calls. WE ARE LIVID ABOUT THEIR TERRIBLE SERVICE! STAY AWAY FROM THESE PEOPLE!!!!!!!! read more