Brow threading... amazing job!!! Rekha is kind and incredibly talented. Highly recommend!

came in because my boss and coworkers have always raved about your nail salon. It had actually been almost a year since I stopped going to nail salons because of previous bad experiences, but after a long day at work, I decided to stop by and give your salon a try. When I walked in, I greeted the man at the front and let him know I did not have an appointment but would like to be seen. From the beginning, he was very rude to me. I sat patiently on the couch reading my book while waiting. During that time, he was laughing and joking with customers, which is completely fine, but then he made a joke about Mexicans that immediately made me uncomfortable. When it was finally my turn, he gave unclear directions several times. He told me to "sit over there" while only pointing, and when I asked politely which chair he meant, he continued pointing as if I could not understand English. He repeatedly moved me from one place to another without clear communication, and the entire interaction felt humiliating. It was obvious enough that other people in the salon seemed uncomfortable witnessing how I was being treated. Despite this experience, I decided to remain polite and continue with my appointment. Nancy and another woman who worked on my nails completely turned the experience around for me. They were incredibly kind, professional, and welcoming. They treated me with respect and made me feel comfortable again. My service was only $45, but I tipped both of them $50 each because of how much I appreciated their kindness and care. I do not know the name of the man who treated me poorly, but he had a hairstyle that resembled a rooster haircut. I truly believe he needs better customer service training and education on treating people fairly without judging them based on appearance or ethnicity. I am Mexican, and after a long day working as a social worker with children, I may have looked exhausted, but that should never justify being treated disrespectfully. If you want to call yourselves a high-end salon, then the person greeting customers at the front should reflect high standards of professionalism, kindness, and customer service. First impressions matter, and no customer should ever feel judged, dismissed, or humiliated when simply walking through your doors. Overall, Nancy and the other technician were wonderful, and I appreciate the care they provided. However, the way I was treated by the other employee was unacceptable and deeply disappointing. I hope this feedback is taken seriously so future customers do not have a similar experience. Thank you for your time. read more

Not sure when they started sucking this bad but genuinely never going back there. First of all every color I picked out did not match what I picked out some how some way. Second I did pedicure and they didn't have the foam pedicure shoes because apparently they run out everyday so I had to put my sneakers back on and shocker the pedicure I paid for is messed up read more

Dropped in for a mani/pedi and got in immediately. Staff was super friendly and my nails look exactly how I wanted them. Opted for a simple gel polish. Definitely coming back. read more

Sang did a beautiful job on my manicure and pedicure. I appreciate him so much and will certainly call on him again when I need my next appointment. read more

Head to Soho Nail Spa for the best eyebrow threading and nail services in town! Great new renovation

Love this place. i tried so many places and i only come back to this place. so great. very clean, very organized, and the new renovation looks great!! read more

Great experience and beautiful shop! Had threading done for the 1st time and loved it, no more waxing for me!

Called on Monday morning for an afternoon appointment. Arrived shortly before my appointed time, was escorted to a nail station. Got a mediocre manicure. Was left at the station to dry for " five minutes"; 15 minutes later, no one had come to check on me or tell me I was done, so I made my way to the reception desk. I waited another 15 minutes for someone to come take my money. Not a happy camper, will not go back, cannot recommend read more

I have been coming here for years, and they are always so friendly and do a fantastic job!!

I dropped in to get a manicure. The manicurist did a poor job. The part where the nail polish met the cuticle was jagged and there was loose cuticle partially cut. I asked her if she could clean up the jagged areas by the cuticles. She ignored that request. When she finished she did not use a drying spray on the UV light. She just cleaned up her area and walked away. I sat for about 15 min to let them dry naturally. Another manicurist asked if I was done. I mentioned that I was waiting for my nails to dry but I was unhappy with how the nails were done. Two manicurists looked at it and one said that she would fix it. She proceeded to completely redo my nails. Both manicurist mentioned that if i was unhappy I should have mentioned it. When I responded that I did mention it to the manicurist who did the poor job but she ignored it, they requested that I mention it to someone else. My recommendation is to find another salon or if you go to this salon and are not happy with your manicurist ask for Kim. She did a good job. read more

It was a great experience I love this place so much I've been multiple times and they've done my nails perfect each time. They are very gentle with your hands and it's very clean. They do in force the mask rule but not for kids which I love.I prefer setting up a appointment cause they do get really busy. They always know the customers name and try to connect with them it's a family business. The people their are always so nice and funny, Mel who is my favorite is the guy of the group he does the nails so amazing he had a magic touch with them so does his wife. read more

Soho Nail Spa - Nail Salons Near Me - Hendersonville, North Carolina

I wish i could give 0 stars but i can't... i got my nails done on wednesday and today(friday) they start chipping! they are gel nails!!! read more

Soho Nail Spa - you can see the small chipping on my thumb - Nail Salons Near Me - Hendersonville, North Carolina

I was new to town and I was visiting family and though we could get our nails done me and my sister and have a girls day and boy was I wrong I had the worst experience ever if I could rate this place 0stars I would! so first thing that pissed me off was the lady that was doing my nails was kinda rough and she cut me and didn't even say she was sorry and the second thing was when I had to move to someone else to do my deign on my nails and that woman was so rude. she didn't even do my design right. and me and my sister wanted the same design and they messed both of our nails up and we got a pedicure and it was supposed to be $30 and my nails was $60 right we'll I went to check out and pay for my sister's nails that was $60 and $60 for my nails and she said my toes was $47 dollars right how the do you get $182. if you add 60 plus 60 plus 47 that equals $167 how do you get $182. and I feel like I got token advantage of. read more

Soho Nail Spa - My pinky is messed up and my pointer finger is Crooked and that doesn't even look like flames it's all smooshed together. - Nail Salons Near Me - Hendersonville, North Carolina

They do not enforce mask wearing - They wear them but they can't tell their ignorant customers to wear them. Showed up today 10 min after opening - two women not wearing masks. I had picked my color but told them I had to leave because customers aren't wearing masks. It is such a simple act of respect for others. read more

Under new management . . . Went for my usual appointment the other day and was surprised to hear the former owners had moved to Atlanta. The shop is in the process of being renovated . . . but I wasn't impressed with the new staff: * many of the staff spoke frequently in Vietnamese--I felt like I was sitting in a foreign country * For years I've preferred a female tech but I wasn't given that option * The tech assigned to me was sloppily dressed * Even though renovations were going on, I thought the shop was dirty--and it didn't help that the tech kept shaking nail shavings onto the floor. When I paid, the tech didn't mention scheduling another appointment, but that was ok--i think I'll be going elsewhere. read more

They did an awesome job on my nails especially the french nails .. in coming back for sure

Every time I go to a soho I always I have a horrible experience they are always cutting me with things and they blame it on me the last time I went my nail was on crooked and was very bubbly and one hit my hand because I was on my phone when I was waiting for them to dry read more

I travel quite a bit for work and when I tell you I have gone just about everywhere within a 3 hour drive of here to get my nails done (went to Augusta GA most recently) that's a literal statement. I'm always mad at myself that I didn't wait until I got home to have these wonderful folks do my nails. They always do a great job. Anyone I've ever referred to them is also always happy. Save yourself the time and just start and stay here. read more

I took a chance on this salon, not a good decision. Worst part of my dip manicure was the man who did my manicure (who was continually answering the phone) did not give my cuticles any attention at all. He asked if I wanted my nails shorter, I said a tiny bit, he made them quite short for some reason. Tried to talk me out of the color I chose, which was the best part of the manicure. Never again. read more

Last time I went was the last time. Nail tech was new I guess. He did an awful job. I was going on vacation fir first time in 16 years. He spent the entire time talking about dating me. And my nails were cut crooked, had bubbles in the gel, and looked awful. Had to have it redone. read more

They need to freshen up on their customer service skills. Called and asked for a polish change, all the they said was no we don't have time. Bye. Well. I won't be trying this place. read more

Male owner was extremely rude. Went in to get powder nails. To remove the polish that I had on, they had me soak my fingers in pure acetone. My fingers were extremely dry when I took them out. He continued with putting the powder/polish on- and did not do a good job. Once he finished, I had to ask for lotion for my hands. This is the first time I have come out of a nail salon with my nails looking and feeling worse than when I went in. read more

When they first opened they were awesome, but they lure you in by saying 5 minutes and 40 mins later your feet are still soaking in luke warm water with no urgency or end in sight. The leg and foot massages are lack luster and I was always leaving with dry heels. I quit going and now go to my old salon, it's not as swanky, but at least the service is good and they don't speak other languages in front of me. SO RUDE! read more

Read the reviews on yelp and decided to go today since they are open from 12p-6p. Drove the 25 miles to get there just to see a sign on the door saying they are closed today for renovations. Unfortunately, this is the type of thing that makes people not come back and try again. You guys really should have put an update on your hours here at Yelp or on your FB page or even an outgoing message on your phone. We will not be back. #bummed #lookingforwardtopedi read more

These people do need to understand that customer service is important. I have called twice and was told we don't have time for you. I was a customer for years with the old management every 2 weeks but will not even try to go back since they are too busy. read more

I'd i could I'd give zero stars. My acrylic nails are lumpy, not blended well at all. My nails were all different shapes (were supposed to be slightly squared) and the nail tech didn't even bother shaping the middle nail. I've been there twice and my experience before was poor, but after this I will NEVER waste my money there again. read more

Raymond is the MAN!!!! I get the SNS dipping powder on my nails. Before going to Soho Nails, I was traveling all the way to atlanta to get them done. Raymond does quality work and is quick. I normally get a french rendition with a nude glitter base and a gold glitter tip, but I recently went in and requested a design. Raymond did not disappoint. He was able to use SNS to give me the requested design from a pinterest image. I will continue to go to SOHO as long as Raymond is there!!!! read more

Find somewhere else! I have visited this salon a few times prior and all was good, but this past time not so much! Went in for a gel manicure and this was the quickest gel manicure I have ever received. The gentlemen was suffering from sinus issues, but that should not be an excuse. He barely filed my nails, just a little lotion on my cuticles, and applied two very thin layers of polish that chipped in three days. Typically I get two weeks from a gel, but not this time! read more

Every time I come here service is not good.. there are two women here that give consistent service. The male owner is rude. This young girl who did my pedicure was horrible I feel like I wasted my money. I do this once a month as a treat and my money was wasted. She didn't even do a good job with polishing my nails.. I will not recommend or waste my money coming here again. Oh yeah. No plastic bags on their pedicure tubs and I feel like I need to go soak my feet in sanitation spray. read more

Very poor attitudes and therefore job not well done. They all seem to rush through their task and really don't do a good job at all.

Of all the nail salons I've tried I Hendersonville, Soho has provided the consistency I've been searching for. Ray is the French manicure hero and Tammy can't be beat for pedicures and eyebrow wax. Give it a try....or a retry. I try to go earlier in the day on Monday. read more

Have given this place several attempts, 80% of the time it's an awful experience. Unfriendly, sometimes rude, sloppy, expedient, poor quality and occasionally not clean. Males can be rough, have had my feet cut. I have had two occasions where they did a good job. I am done, will drive to Asheville before I consider this place again. read more

i went there for my first time getting acrylic nails ..... so wonderful owned by a very sweet couple and they do dip powder for acrylic so you dont get fungus. thank you MEL!!!!!!! read more

I've been going to Soho for close to two years and I enjoy going there. Husband and wife owners who are very friendly and give great mani/pedis. Sometimes the wait is longer than they quote but, hey, you can relax while your feet soak. I would definitely recommend them. read more