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    Sofas & Stuff

    5.0 (2 reviews)
    ModerateFurniture Stores
    Closed 11:00 am - 5:00 pm

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    12 years ago

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    14 years ago

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    Furniture Warehouse Burgess Hill

    Furniture Warehouse Burgess Hill

    (5 reviews)

    Did not want to give this even 1 star but my review will not be accepted without a star rating. SO…read moreI TAKE THE STAR BACK! Unreliable, ignorant, untruthful, unhelpful, sloppy, disorganised, money grabbing two bit outfit. This just scratches the surface of what I have experienced with this pathetic excuse for a furniture retailer. If you are prepared to wait forever for your goods these are the goons to call. Ordered furniture with them in February 2011, paid over two grand. Delivered in May 2011. Sounds OK so far BUT the wrong furniture was delivered (their mistake). Promised to reorder and deliver in August 2011. No such luck! Numerous phone calls made - numerous promises that they would chase things up and ring me back - no follow through from them. End of September - still no delivery of the paid for furniture. October brought even more false promises until eventually YES! our furniture had been delivered to Furniture Warehouse and would be delivered week begining 12th October. NO! the furniture has now disappeared in between couriers. Furniture Warehouse don't return our calls, leaving us to chase the couriers. Simple message is DO NOT HAVE ANY DEALINGS WITH THIS JUMPED UP LOW GRADE TRADER! From Elaine Price

    My mother in law orderd a 3 piece suite from this company in May…read more Initally communication was good, they couldn't supply in the fabric she originally chose and they supplied swatches of alternatives and she made a new selection. However, after that point there have been endless difficulties contacting Furniture Warehouse to get this delivered. There phone numbers were permanently engaged/not answered. I wrote letters which they did not respond to. Thankfully the furniture has finally arrived today (26th November) and is what was ordered but I wouldn't recommend these people - terrible customer service.

    Sofas & Stuff - furniture - Updated May 2026

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