I cannot fault any part of the process of buying my sofa and I am extremely pleased with my purchase. The sofa is comfortable and robust (hopefully) and the quality is very good. I found Sofas & Stuff on the internet but as I live close to Fittleworth decided to visit the showroom. I wouldn't have made the purchase based on the internet alone but this is no reflection on your site; I would always want to try out the furniture. The site was very easy to use and the links were quick and direct. I liked the ease of using the fabric swatches and it was just so much more straight forward than other websites. Probably it was the directness of the website that encouraged me to visit the showroom. I was helped by Carole and she was very knowledgeable on all the sofas and fabrics and was extremely helpful without being too pushy. It was great that all the sofas were in the showroom as there were a few I was interested in and Carole was able to show me alternatives that I hadn't considered when I looked on the website (and I bought one of the alternatives). The purchasing process was painless; delivery times were met and I was kept informed on the progress of my order. The delivery team were helpful; arrived on time, put the sofa where we asked, put the legs on and took away the packaging material. This has been one of the best purchases I have made in a number of years and I was thinking of emailing to say so before you asked for my response. I would definitely recommend Sofas & Stuff and would rate the experience a 5. read more

I have visited the showroom in Fittleworth three times now, and each time I have been received with a friendly welcome and the offer of an excellent cup of coffee. Everybody has been at pains to help with our deliberations, but never with a hint of pushy salesmanship. What has helped the sale particularly is the flexibility and obvious willingness to adapt to suit particular needs and preferences. I had no difficulty in deciding on the sofa bed and chair that I ordered in this case, and I came back with a friend who has ordered two sofas and some material. Again, it was the range of models on offer, and your flexibility that helped her make her decisions. It was a real pleasure for me to accompany her back to the showroom, and your organization is now on a very short list of my favourite shops. From my experience on this particular order, I can rate the experience as nothing other than a 5. read more

Visited the Fittleworth showroom at the start of January with our 4 kids (it was important that the whole family got to make the decision on a new sofa!) we were really well looked after, lovely staff, very fine (proper) coffee, and no objections to us taking as long as we wanted. The team there gave us help when we needed, but were not pushy, had some good suggestions on fabric (go for something affordable and hard-wearing given the environment it's going into!). We settled on ordering a large 4 seater Overbury sofa for our living room. It was delivered last Wednesday (on time, as communicated a couple of weeks ago and confirmed 2 days in advance). It has transformed the living room and is a big hit it managed to accommodate all 6 of us for family film night at the weekend, and Dad has already managed to fall asleep on it Couldn't recommend Sofas and Stuff highly enough! read more

Just want to say a big thank you, having looked on the high street and found nothing suitable I reluctantly turned to the internet, apprehensive that I would be unable to sit on and try the sofa prior to purchase. I have to say I am really impressed with firstly your sample service, two attempts and the perfect fabrics were chosen, the ordering process is simplicity itself. Then waiting less than half the time of your competitors for production and delivery. This is really important as in our case a move to a much bigger house meant we had no furniture for some rooms. I cannot recommend you highly enough having purchased six sofas from you, I am truly thrilled with the service and the sofa's. The delivery guys were great too! read more

Just want to say a big thank you, having looked on the high street and found nothing suitable I reluctantly turned to the internet, apprehensive that I would be unable to sit on and try the sofa prior to purchase. I have to say I am really impressed with firstly your sample service, two attempts and the perfect fabrics were chosen, the ordering process is simplicity itself. Then waiting less than half the time of your competitors for production and delivery. This is really important as in our case a move to a much bigger house meant we had no furniture for some rooms. I cannot recommend you highly enough having purchased six sofas from you, I am truly thrilled with the service and the sofa's. The delivery guys were great too! read more

Fantastic. Really was from the moment we visited the showroom in Fittleworth to delivery last week. We ordered two sofas and the delivery men did take a couple of goes to get the larger up the stairs of our townhouse, but got there in the end. The showroom advised us quickly shortly after ordering that they might be a delay due to fabrics not being in stock and sent us alternative samples, but no sooner were we told that, our original choice of materials became available. Only disappointment was that when the delivery company contacted us their next available date was another two weeks away. In the end though it didn't matter as it gave us time to finish the decorating. I will highly recommended to all. read more

After a long search online and on the high street for a stylish and affordable sofa company, we found Sofas & Stuff and we were delighted. The helpful staff in the showroom, the user friendly website and the prompt and efficient delivery, gave us the impression we were dealing with a quality company. The surprising part was the price. Great value for money. If you can, visit a showroom and try before you buy. We sat on a few before finding the perfect sofas for us. Comfort is a very personal thing. Even the choice of cover material can effect the comfort and the showroom staff spent quite some time explaining the options. We are very pleased with our final choice and the sofas look great. read more

I found Sofas and Stuff web site in Country Living magazine. I was delighted to see they had a showroom only 25 miles away so I went for a look and a sit! Having found a style we liked we were even more delighted to hear we could have it covered in leather with fabric seat pads and backs, something I had been looking for for two years. Our sofas were delivered last week and we are very pleased and wouldn't hesitate to recommend the company. The staff were extremely helpful and knowledgeable and the showroom is a delightful place to visit. read more

We bought our sofa by looking at the website and ordering on the phone. The lady I spoke to was extremely helpful and helped me choose the right sofa and fabric for our needs. The sofa arrived 4 weeks later by two really nice delivery guys who wouldn't let me in my living room until it was uncovered and in situ!! It was like a big surprise and very exciting! Thank you so much for our lovely sofa, we will definately buy from you again and will recommend you to everyone! Diane, Norfolk read more

I would just like to thank you for the excellent customer service we have received throughout the whole process of buying and taking delivery of our sofas. I would like to mention at this point the delivery company that you use were absolutely brilliant, the knocked on the door first to assess the best way to bring the sofa in etc. The removed all the packaging and even screwed the feet on for me, they were brilliant and extremely friendly. Overall a 10/10 experience read more

I can confirm that we do love our sofas, and the experience was a pleasurable one. We visited the showroom where we were well looked after. Although there was an error in the booking, it was quickly rectified when I pointed it out. The delivery staff contacted me in advance, set expectations, and were then courteous and thorough throughout the delivery process. I would rate the experience as 5, so much so that I shall be ordering a further sofa later on today !! read more

Our new sofa and leather chair arrived last week. We are delighted with the style and particularly the fabric choice. Both me and my husband thought the help we were offered on the day we came to choose our new furniture was excellent. I would recommend you to everyone wishing to have great choice, lovely relaxing showroom and sensible prices. Overall my rating of our experience with Sofa and stuff would be 10 /10 if Qype allowed ratings this high! read more

Choosing our sofa with Sofas and Stuff was easyright from trying all the styles out in the calm surroundings of the Fittleworth show room, to dealing with the staff over the phone. We had the exact size we wanted delivered by really helpful guys. I would only fault this part on the short notice we had of the delivery date, which was only 3 days. However we are very pleased with our sofa and would definitely use this company again. read more

The sofas are great thank you. We purchased from you having found you on the website. Plenty to see and choose from, with as much help as we wanted and as much time as we needed to contemplate our choices over a cup of tea. The delivery guys did a brilliant job especially as it chucked it down with rain on their arrival they wrapped all the cushions up to ensure nothing got wet. They couldn't have been more helpful. read more

Really helpful unpressurising staff, great coffee, lovely environment to choose your sofa and massive choice of fabrics. Really pleased with the end result extremely comfortable and I think the fabric will look good for a long time. Delivery was very efficient and the sofas were delivered on time and the packaging taken away all in all a great service and I would definitely recommend them. read more

We are delighted with the chair we bought. We spotted it on the web and discussed it over the phone with the very helpful staff. It was a good price and an easy transaction. The delivery people contacted us sooner than we expected and were extremely helpful when they arrived. They even helped get it up an awkward staircase. All round, an easy and satisfying shopping experience. read more

We bought the sofa from a visit to the showroom at Fittleworth, West Sussex. From showroom visit to actual delivery, my wife and I have been impressed with the professionalism of all concerned. We are delighted with the product, with the delivery process and the ease of communication. Our rating is 5 out of 5 read more

We bought the sofa from a visit to the showroom at Fittleworth, West Sussex. From showroom visit to actual delivery, my wife and I have been impressed with the professionalism of all concerned. We are delighted with the product, with the delivery process and the ease of communication. Our rating is 5 out of 5 read more

You were very good all the way through the process. The website was very easy to use and I was kept well informed. I appreciated having a 3 hour window for delivery. The guys who delivered were neat and tidy and did everything as you say below. I would rate you as a 5 and recommend you to all of my friends! read more