Great bikes, very professional and friendly staff. We did a group ride down from the pass with…read morethem. Pretty fun! Somewhat sketchy as we were right on the highway and going pretty fast (25 mph) at times. Good emphasis on safety, though. It would have been nice to stop more but I suppose they were kind of "herding cats." Then we rented e-bikes and road over to Dyea and the Chilkoot trail on our own. Great ride! The e-bikes were top notch!!

GREAT service. They're soo nice & laid back. STORE OPENS AT 9am, NOT a minute earlier. Got there at…read more8:59 for 9am reservation, door was still locked. Staff opened the door at 9:03am. He was very courteous & efficient. Reservations were prioritized over walk-ins, which it's supposed to be! Helmets are included. We rented 4 e-bikes, didn't know that they require at least learner's driving permit, but they worked with us. The timer for 2-hour rental started at the time we started riding after the quick instruction, but they don't fuss about the exact minute, which was nice. They gave us a map of suggested routes & clear instructions. The bikes are well maintained. E-bikes were so WORTH it ($49 per bike) made it more enjoyable going up extended mild hills. Helmets included, but optional for adults. This was one of the funnest activities we've done during our travels.

Although the prices are a little high the staff was extremely helpful and knowledgeable. They…read morehelped me get exactly what I needed and out of the store in minutes. If you're looking for outdoor equipment while you're passing through this is the place to try.

Was in Skagway for the day, stumbled on ALCAN OUTFITTERS which made the day. Matt, was very…read morehelpful with great service and suggestions on where to go see the sights.

We rented a Hyundai Ioniq 5 from Klondike Electric Cars during our cruise stop in Skagway on…read moreSeptember 30th, and the entire experience was fantastic! The weather was absolutely beautiful, making it the perfect day for a scenic drive. Nicole was absolutely amazing! She made everything so easy and stress-free from start to finish. We even got to meet her two wonderful golden retrievers, which was such a nice bonus! The car was excellent, and Nicole provided a helpful binder with everything we needed to know, including information about the drive and places to see along the way. The scenic drive to Emerald Lake and back was absolutely breathtaking and one of the highlights of our entire Alaska cruise. The beautiful weather, incredible scenery, and freedom to explore at our own pace made the experience even better. I can't recommend Klondike Electric Cars and Nicole enough! Everything was so well organized, and the customer service was outstanding. We can't wait to rent from her again on our next Alaska cruise! Thank you, Nicole, for making our day in Skagway so memorable!

This was the best car rental we've ever had. The process was seamless. A beautiful machE mustang…read morefull charge. Paperwork was completed prior & we were able to pick up the car. Nikki & Nichole provided a binder and also valuable information & ideas of where to stop, there's an amazing sourdough bakery in carcross, I definitely recommend Klondike Electric Bicycles for car rentals.

Look no further than cyclops. I called and got a message machine however Andrew called me back…read morewithin two minutes. He was very helpful and acted like he really enjoyed the fact that we renting from him. He is directly across the street from the cruise dock.The gear was high quality. He even offered us headset communication. We wish we would've done that. to the lake was incredible. We had to stop and back up a bit once due to a mama bear and her four healthy cubs walking down the road.

From the owner: See the best of Haines faster with wheels from Cyclops Cycles! read more

At least we saw bears !! Bus driver and our guide were rather odd and boring. I know it wasn't the…read moreCarnival excursion that was bad because others raved. We just had bad luck in who were assigned to. We did do exactly as the description read and we did see bears which was pretty awesome but it could have been more fun. Half of the people on the bus were bored as well and ready to move on or be finished. The provided lunch was good what made it great was the view from the radio station we ate in.

This tour was wonderful. I enjoyed the small group size. Our guides were knowledgeable, funny, and…read moreanswered all our questions. They made sure each of us had a chance to see the wildlife and take lots of photos. We learned about the ecosystem, culture, and current lifestyles in the Chilkat Valley. They had lots of resources, including spotting scopes, manuals, and photos. Binoculars were available for everyone. The bus was comfy and our driver was great. Thanks!

They left us in Haines!! They DID NOT come back to pick us up & take us back to Skagway, so we…read morecould board our cruise ship. We had to spend the night in Haines...no clothes, toothbrush, charger, nothing! We received notification of the cancelled trip 3 hours AFTER they should have picked us up. I had to pay almost $900 for hotel, another trip on a different ferry so we could meet our cruise ship in Juneau. No refunds have been given!! Take this trip at your own risk!! They are not reliable & are not sanctioned by the cruise ships because of their sloppy operating practices! Avoid this ferry!!

Made it back from our excursion to board the ferry back. Many people in our group needed to use the…read morebathroom and this employee rudely said when asked if the bathroom could be unlocked "no I have computer work to do and the ferry is on the way" the bathroom could have easily been unlocked for the group. She would not provide her name but was extremely Rude!

Great tour! Very knowledgeable of area since he's lived here 60 years! Seen a bear a few otter…read more very nice

WOW, WOW, WOW! What a character, a mass book of knowledge, outdoorsman and all-around amazing…read moreguide. Duck is the best tour guide we've ever had. I'm an amputee of my leg and in a wheelchair. I couldn't get into tour bus, so they took my wife and I on a private tour in their pickup truck. What an amazing time. Don't miss this tour!

Did a "self guided" tour but it's a very nice area. The inlet leads to the river which leads to the…read morelake. Lots of people out fly fishing and a high sockeye count. Didn't get to see mama bear (Speedy) and her 3 cubs but it amazes me how much people walk around with blinders on when there is wildlife around

We took a sunset lake tour before heading back to our cruise ship…read more I know, more water... right? It was BEAUTIFUL! The guide we had was amazing and friendly. He decided to take a different course than the others so that we might have a chance to see a bear snacking on some salmon. It took a bit of waiting, but we most surely did see a bear not too far from us (about 50 feet). It was an amazing experience getting to be able to see the whole thing up close while snapping some great pictures. The tours provides you with some really good binoculars which brought everything closer and crystal clear. Snacks and beverages were provided. If you're in Haines and not finding much to do, because let's face it it's not that big of a place head down and take a lake tour!

The Chilkat River Adventure was wonderful from dock to dock! Our bus driver, Mads, was…read moreinformative, engaging, and funny. The facility on the Chilkat River was organized and easy to navigate. The jet boat adventure was fun and informative and we even spotted a mommy moose and her babies, many eagles, lots of other birds, and some beautiful scenery. Highly recommended!

As the name says, they operate boats that cruise up and down the Chilkat River. They cannot…read moreguarantee what you will see since wildlife is not really predictable. There is nice scenery if the weather it good (they can't guarantee the weather either). Our weather was good, but initially we didn't see much wildlife. Nice scenery, pretty mountains. We saw a few birds, including trumpeter swans. On the way back to the dock we got lucky. Bears. A mama brown bear and her juvenile cub. The boat stopped and we lingered for several minutes watching them interact. It was great. As I said, they can't guarantee that. But if you do get to see the bears it's truly magical. And watching them from the safety of the boat is really the only way to do it.