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Social Security

3.8 (9 reviews)
Closed • 9:00 am - 4:00 pm

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Ask the Community - Social Security

Department of Children & Families - Currently hospitalized bc this DCF worker allegedly threw a phone at my neck. She was angry because I was recording her.

Department of Children & Families

2.0(5 reviews)
3.5 km

Look, I've been here three times, and each time I went, I was in a different mindset. Okay, did the…read morefood suck? yes. We're there some bad staff and peers? Absolutely. but there will be anywhere you go. If you are willing and open to getting help, being there's not all that terrible. Do what you need to do, listen to adults, participate in treatment. I learned the hard way that this is your only chance of actually getting something out of your time at Solnit. I was on 3 different units over a span of 3 years, so different perspective every time as well. Be open about what you need and feel, and it's fine. My last time around was the easiest by far because I finally accepted that I needed support. Does DCF suck? don't have to tell me, I've been dealing with them for 11 years. It pains me to see people mentioning staff being there for the money, because this typically is not the case. They could get paid the same amount to do a much easier job. They are there to help. There's also some fun times, its not always negative. I still talk to some of the people I met back in 2016, even! Anyways, they could improve their activities (sorry Alicia lol), and it would help to have more time with the psychiatrist, i think. The food needs to get better too, it seems like it was going in the opposite direction. Most of the clinicians were great (s/o to Amanda) Overall, I am grateful that I went here for help. By far, the best staff were on Quinn (sorry not sorry). All three shifts, amazing, caring people. Rehab team is great as well. They really just need to improve their programming a bit, and you have to be open to help for you to benefit. The school was good, great great great teachers, they try to be accommodating to all learning levels and abilities. And Athena and was great support in the classroom :)) ( Demeter was too!) Your experience here depends on you. That's the long story short. Took me almost 4 years to learn that. I'll always appreciate what this place did to help me, and I thank the staff for tolerating us and being so supportive.

SOlNIT does the best job for children who need residential care. Family support is key. It is not…read morehome. The food is what it is. My granddaughter is vegetarian. It has been 4 years of DCF; who operates without enough staff, and though they try hard, it is understandable why things cannot get done. I try to do as much as I can to help .

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Social Services  Department

Social Services Department

5.0(1 review)
5.2 km

After reading some of the reviews, I wasn't sure what to expect, but our experience at the…read moreConnecticut Department of Social Services office in Middletown was a positive one. We visited on a Monday and were surprised by how quiet the office was. There were only a couple of people ahead of us when we arrived, and we were called to the front window within about two minutes. The check-in process was quick, and the staff at the front desk were professional, courteous, and helpful. At the front window, a staff member provided us with an email address so we could send the necessary information before meeting with the caseworker. By the time we were called to the back, the worker already had everything needed, which helped make the appointment more efficient. We were also given a pager that buzzed when it was our turn to meet with a worker, so we could wait comfortably instead of wondering when we'd be called. The office was clean, organized, and had plenty of seating. I also noticed a small kids' corner with a table and books, which is a thoughtful touch for families with young children. The building is wheelchair accessible, there was plenty of parking available, and I noticed the Department of Children and Families office is located next door. Security was present with both a security guard and a police officer, and the office felt calm and orderly throughout our visit. From the time we walked in until we met with a worker was about an hour. We spent about 2 1/2 hours there overall, including the wait and our appointment. The caseworker was knowledgeable, patient, and took the time to answer our questions. Everything was resolved before we left. Government offices can sometimes involve long waits, but this visit was much smoother than I expected. The staff communicated well, treated everyone respectfully, and made what could have been a stressful experience feel organized and straightforward.

Social Security - publicservicesgovt - Updated November 2026

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