Grant medical clinic is always friendly, caring people and the place is always clean, ready to…read morehelp! I would recommend this place to everyone

Wife always went here for diet plans awesome service good prices can't go wrong the help it…read morebeautiful people long time workers ma and friends

Dr Spambalg is the best doctor I've ever had. She helps me manage my hypothyroidism with excellent…read moreinformation and consistent care. I've been working with her for 14 years.

Dedicating my 1300th review to the incomparable Dr. Dorothea Spambalg and her incredible staff of…read moreYesenia, Valerie and Joanne Lamberty (retired Dietician as of January 2020), thank you so much!!! Words cannot express how thankful and grateful that am I to have such an amazing Endocrinologist on my medical team. Parking: Street metered parking along Garfield Avenue next to the Pasadena Public Library ($1.25 per hour) or you can park in the building's parking lot ($8). COVID-19 Procedures: Before your appointment starts, you will call them to notify of your arrival. The front door will then be unlocked. You will be asked the basic COVID-19 questions and given a temperature check. Afterwards, you will proceed with your medical appointment. Dr. Spambalg and team adheres to all COVID-19 practices (gloves, masks, hand sanitizer and staying 6ft apart). Side Note: Dr. Spambalg is out-of-network and so, you will be paying out of pocket for the medical visits/teleconferences, but it is worth it. The good part is that your medical insurance covers the medications. Ever since I started working with Dr. Spambalg and her staff in October 2019, both my life and health has literally and drastically changed for the better. Just when I thought I had lost all hope of ever controlling my two major, chronic medical conditions, Dr. Spambalg came to the rescue. Her expertise, knowledge, guidance and compassionate care showed me the way. She has definitely made me a firm believer that I can control my two major, chronic medical conditions. As long as you put in the work and effort, you will see the results. She will provide you guidance and advice along with the right medications (adjusted as needed based on your lab work, which also helps keep you accountable). If you need additional medical help outside her expertise, she will also refer you to them as well. All medical visits and notes will also be sent to your doctor(s) to keep in them loop. Dr. Spambalg truly cares and wants you to get better. Best of all, she is very punctual, but never rush you. She will listen and address all your medical concerns before you end the session with her. If you have any further questions or inquiries, they are just a phone call away. With Dietician Joanne Lamberty, she was also caring and compassionate. With her guidance and advice, she gave me the necessary tools that I needed to learn and understand which foods were good and bad against my two major, chronic medical conditions. She also taught me how to properly count carbs and how to log in my caloric intake via MyFitnessPal app. Even though she has retired as of January 2020, as needed, Joanne will still be a phone call away. Yesenia and Valerie are also wonderful too! Both ladies are kind and professional. Yesenia is fantastic with showing you tips and tricks on how to make injections and finger pricking less painful and scary. I was terrified at first, but now, it is a normal routine for me. Valerie is also awesome with handling all the administrative aspect (appointment reminders/setups, ensuring all medical billings goes through, medication refills and lab work sent to the appropriate labs, etc). Yesenia also shares that part of the administrative work too, but she handles more of the pre-examinations before you meet with Dr. Spambalg. Overall, I highly recommend Dr. Spambalg for all your endocrinology needs. She is truly the best of the best! Once again, thank you so much to Dr. Spambalg, Joanne Lamberty, Yesenia and Valerie for all that you do! Until our next medical appointment!

In Dr Ahl is…read morewonderful, a throwback to doctors that talked to you not a computer screen. He's a real Dr that truly cares for and about his patients. I would recommend him to anyone needing a great Diabetic doctor.

Dr. Caseja is the best endo that I've had for my diabetes care. He's extremely knowledgeable,…read morehelpful, and has helped me become a better diabetic. He's got great bedside manner, is respectful, punctual, and friendly. His staff is also excellent and is quick to help with anything I need on the prescription or insurance authorization front. The office is clean, organized, and very new feeling. If you're looking for great endo care in the area, I would highly recommend Dr. Caseja!

Since Day 1 Dr. Lin has been the most high energy welcoming doctor with the greatest sense of…read morehumor! He has been helping tremendously with my hyperthyroidism for past 2 years. He is exteemely knowledgeable and good at what he does. I know i'm in great hands! Best office staff experiencd, hardly any wait! HIGHLY RECOMEND. He makes my healing journey much easier! Such a comforting doctor!

Thank you yelpers! I came because of the reviews. Great English communicator, explains and…read moreeducates, great bedside manners, straight to point in what he can help with or not off of my choice since my numbers weren't bad enough for need of medication. He encourages to find coping mechanism which was really nice to hear. Most doctors don't offer even that advice. Experience (covid times/plenty vaccine supplies days): I came to get some answers/learn. He understands what sjogrens autoimmunity is and understands it can cause havoc anywhere anytime which was really nice acknowledgement. Only doctor that explained so clearly what sjogrens autoimmunity is to a real person. Everything he said was on point and I was shocked since I'm use to other doctors just either puzzled by me or spewing off book studies of what I have. Autoimmunity is a guessing game in trying to also get help. I've gone through sooo many specialists. He's the first to acknowledge outloud my situation as it relates to a real person. I assume he has patients with autoimmunity. He offers encouragement to fight to cope. If my thyroid progresses to be worse or I have other questions relating to his speciality, then defintely will be coming back to see him. Paper Work: First time patients need to bring insurance card and ID, and sign 4 papers, includes financial responsibility (normal), info (normal), medical release form (for possibilities of needing or giving info), arbitration form (those office requires this; if don't sign then will not been seen/rescheduled appt). They have you sign these forms outside of the office Entrance: Once inside the building, you can use the elevator (3ppl) and press P OR use the stairway that leads to rooftop open air (3 floors up to his office?). Parking: Free on street. Paid for the lot in front of it.

I reviewed Dr. Tran in 2016…read more Dr. Tran, in my opinion is one of the best doctors I have ever had. As a Doctor, she makes me want to take better care of myself. She tells me what I need to do to make myself better. And she offers additional assistance just in case I feel I cannot move forward without it. In this reporter's opinion, it is the PATIENT'S responsibility to get better - NOT the Doctor's. I have had numerous conversations with people and they don't follow the instructions and treatment, and still expect to get better. And when they don't, they blame it on the Doctor. I was being treated for my diabetes by my Primary Care Physician. My A-1c was high, and we couldn't seem to get it down. He would increase my meds. there was no real conversation just meds. Dr. Tran CHANGED the meds, added some and gave me coaching on what I need to do to get my numbers back in line. Every appointment we have a conversation about where I am, what I'm doing, and what I can do to make the numbers better. It's not her responsibility to make me better, it's mine, ALL MINE. The front office staff is very friendly, helpful and always takes care of whatever I need at the time of service. The problem is with the phones. You cant always get through - and leaving messages does not always mean you're going to get a call back, or what is was that you called for. While they are VERY nice - it just seems like they are overwhelmed. I moved from Southern California to Northern California. I still drive down to SoCal every 3-4 months for my appointment with Dr. Tran.

Never got to see the Doctor because of the unbelievable, unprofessional front office staff. Option…read moreone leave a message to make an appointment and they say they will return the call. They NEVER returned my calls (two of them). I finally decided to call the second they open and amazingly on the third time they answered the phone set up an appointment...YAY...Which got canceled the day before the appointment. Played phone tag and got a replacement appointment which they ALSO canceled the night before the appointment. I love how they put you on hold when you press option four to speak to somebody and then they send you to voicemail, and then never return your call!!!!!! I hope the doctor reads this. Changes need to be made!

He's a very kind doctor, thorough and caring. Really cares for his patients and will go above and…read morebeyond for them.

If I could give this place no stars I would. This business is very unprofessional, they have you…read morewait for over 2-3hrs from your appt time then just to be seen for less then10mins . Went to ask the front desk why it was taking long they tell you doctor is behind schedule and if you want next time make appt for phone, but when u make appts I've the one tit's the same situation they schedule ur appt at 11am and you get a call around 4-5pm smh. This is beyond ridiculous.

I was having trouble with my thyroid and my doctor suggested I see an endocrinologist. I did a…read moresearch for those in my neighborhood. Everyone I called said their earliest appointment was two months out. I didn't want to wait that long so I kept calling. The last on my list was Dr Drange. When I spoke to Lucas he said he had an appointment available in 3 weeks. Perfect! Out of everyone I spoke to Lucas was also the friendliest. He explained that I needed to fill out some paperwork first and he would e-mail it to me. Within a few minutes it was in my in box. The day of my appointment I arrived at the office a bit early. I was the only one on the waiting room and a cheerful Lucas greeted me right away. A few minute later Roberto took my temperature then escorted me in. Much like Lucas I immediately got a good vibe from Roberto. He is so chilled and laid back. He took my vitals and walked me to the exam room. A few short minutes later Dr Drange came in. She took the time to listen to me and explained to me what the next steps would be to determine my diagnosis. She suggested an ultrasound of my thyroid and a more in-depth blood test - both of which she could do in her office. Dr Drange did the ultrasound herself - explaining things along the way. Then she brought me to another room where Roberto would take my blood. I dread blood test but Roberto immediately put me at ease. He was very gentle when taking my blood and it didn't hurt at all. I wish all techs were this good! A week later Dr Drange called with the results of my tests and my diagnosis. It's so hard to find a good Dr but I really felt comfortable with her. I appreciated that she listened to my concerns and explained everything to me and made sure I understood what was going on. When I came back for my follow up visit I had the same pleasant experience. Doctor visits are always scary and stressful so I really appreciate the effort that Dr Drange and her staff make to make sure their patients are comfortable and put them at ease. I'm so grateful I found them and am even more grateful that she is going to help me get my life and health back on track.

Unfortunately, my last experience was not a pleasant one. Last week, I spoke to the receptionist…read morebecause my refills of my prescription had run out so I booked an appointment a week out and was told to go to any Quest location to get bloodwork done. During the same call, I also told the receptionist I needed copies of my files for my Physician and eventually for a new endocrinologist because I moved from the Pasadena area. She said that I would need to fill out the form that will be emailed to me and I would receive the documents within 48 hours. Unfortunately, I did not receive the documents on time which caused me to have to reschedule my appointment with my physician. This past Tuesday, I had to call their office to cancel my appointment because I couldn't get an appointment for bloodwork. I told the receptionist I would call back in once I have gotten the bloodwork done. Today (Thursday) I took time to go to Quest to get bloodwork done and I was told they do not have any requests for bloodwork sent by Dr. Drange's office. So, I waited for about 30-45 minutes and they still didn't receive anything. Unfortunately, I couldn't get a hold of anyone from their office around 11 a.m. or 12:00 p.m.-12:25 p.m. so Quest had to deny my appointment and told me I had to rebook it for another time. Around 12:45 p.m. I received a call from Ruth stating because I requested a transfer of records that they cancelled the bloodwork request. The transfer of records and bloodwork was being done concurrently, so it doesn't make sense to close out my records at their office if that wasn't even communicated to me. It would have been helpful if the receptionist told me on Tuesday when I had to cancel my appointment that they were going to close out my records as a patient, so I didn't have to take time out of my day to try to get bloodwork. On a positive note there is room for improvement, if the front desk and their medical records department kept better lines of communication it would really help their patients out to avoid these misunderstandings and time wasted on the patients' side. And since the receptionist is their first line of contact, the receptionist should note in their system what was spoken about to the patient if it could potentially affect what it done on their medical records side of their office.

Probably one of the worst doctors. I was having some breathing problems especially at night and…read moretold him about and he said: You're probably just imagining it. He mainly treats the older crowd. My insurance assigned him to me and thank god I got a new doc.

This place is ridiculously terrible...when first got in, no one was in the front office...this was…read morearound 8:20 AM. I ended up just putting my brother's name on the list...around 9:00 AM a few employees came in with their breakfast, I guess...they didn't greet anyone or anything...What's worst was they didn't even check the people on the list...we waited till 9:30 and then 9:40 then I went up to ask when is my brother's turn...they started looking for files now... the receptionist and the medical assistant loses your files. Sign in but they don't really check you in...they wait till the last minute and try to do everything including searching for your file. When they can't find your file, they would make it seem like nothing is wrong and then tell you that its your fault for not bringing your info... This is my brother's primary doctor so I took him here hoping he can see the doctor regarding his tremendous neck pain...turn out we waited only for rude services and can't see the doctor. Ridiculous!!! Our first experience wasn't that great. It seem like all the doctor know was give basic instructions like get this and that checked...he can't really cure you but we thought we give the place another chance, yet this time is even worst than the first time! I am done...switching my brother to another doctor and never coming back here.

My doctor recently retired and turned his practice list to another doctor in the Clinic. The…read moreproblem is the new doctor (Julia Hoffer) is not in my network (Blue Cross), or any network as far as I can tell, so if I see her, I will get stuck with the entire $250-$300 bill for the visit. And you can bet your life that the Boyle Heights Clinic is going to aggressively pursue collection of that bill. So I need to find another primary care doctor. Which means I need to have my medical records sent to the new doctor. Which means calling the front desk. Which means that they will not answer the phone, and they will not return any message you leave. And if you call the only line that answers, you get through to the Glendale call center, but they cannot do anything with your records, which are at Boyle Heights, and Boyle Heights does not answer the phone, does not return phone calls, does not do anything that remotely passes for patient service. One star for this clinic is too high. It should be Negative One Billion Stars. If you go to the Boyle Heights Clinic, you are risking your health and your finances. Stay away, Stay far away. You have been warned.

I've been coming to this clinic to see Dr. Nilem Patel for close to 10 years. I don't know what…read morehappened in the last couple years, it's IMPOSSIBLE to talk to anyone at the front desk. I have to always call several times and leave many voicemails before I get any sort of response. My PCP said my levels are abnormal and that I should see my endocrinologist and I'm traveling soon. After FINALLY reaching someone, they tell me the soonest appointment is FIVE months from now!!! Are you serious?! You're telling me you're THAT busy even though you never answer the phone?? I'm sooooo done with this office.