I purchased round trip tickets from Mexico City (TAPO) to Puebla (CAPU)at the TAPO ticket office…read more They have a couple of clerks there with a computer terminal that help you buy your tickets.
I got the round trip tickets, and was handed my return ticket on a flimsy receipt paper. I carefully filed the receipt away, and went on my way to Puebla.
It was a comfortable, speedy ride with an air conditioned bus, with a restroom, and they even showed a movie about killer robots becoming friendly.
But when I sought to return from Puebla to Mexico City, using my flimsy return ticket, printed on receipt paper, I was aghast to see that the receipt paper had faded, and they couldn't properly read the bar code, or the numbers on the bottom of the ticket. Therefore, they declared the ticket invalid, and thought I was trying to scam them out of a one way ride to Mexico City. I was quite unhappy that I was forced to purchase an additional return ticket, because they print their tickets on such flimsy, easily fading paper! Gah!
At least the buses were well-maintained, comfortable, speedy, and safe.