The house keeping services are horrendous. Multiple days, we had house keeping come by and take all…read moreof our towels without replacements. When we asked for new sheet, they would just make the bed with our existing sheets and not refresh anything. For the price of this hotel, this is a JOKE. I can't imagine how filthy these rooms much actually be if the house keeping is this lousy. Would be interesting to see what a black light would reveal... YUCK

I stayed at this hotel on Thanksgiving after a long day with family to wake up with roaches, not…read moreonly in the bathroom, not only on the TV stand, but in my bed! I only got three hours of sleep and had to get back on the road to drive a long way back home tired and upset. I would not recommend going there because customer service even worse.

There was a roach on the bathroom wall, no toilet paper, no towels, no soap, Nothing just paying…read more$95 for a two bed room with nothing just a bed. I wonder if they change their sheets.

We hit a deer last night and had to stop in Blountstown FL. Our van needs some work and we stayed…read moreat the Airport Motel. Start with the negative, its a little old and the rooms are small. That's it. The price is right at $65 a night. The room is clean and the owners, who live on site, have offered to drive us the 1/2 mile to town for what ever we need. They just brought us lunch. Peanut butter and jelly, cheetos and nutrigrain bars with Sunkist. Whatever they had sitting around. May God bless them, and everyone else please also bless them by staying with some of the nicest people in the hotel business. They keep a clean room and are good people.

The house is beautiful and inviting. We attended a wedding down the road in Havana Springs and…read morecould not have chosen a better place to stay. The breakfasts were very good, the coffee and orange juice that went with it were excellent. We are looking forward to another excuse to stay here.

Most beautiful well preserved house. It's all about the detail here!! Tons of antique photos &…read moreitems throughout. A beautiful dining room set with crystalline classes and floral arrangements with a service entrance to the kitchen, you just don't see anymore. We stayed in Ribbons & Roses which we absolutely adored. This room has a HUGE claw foot tub and bath essences to add. The porch was one of my favorite places to be, you can hear the sound of the birds chirping and enjoy the relaxation of the porch swings and thriving greenery & flowers. Definitely recommend. 5 stars! You pick your breakfast and dinner times, just give a days heads up. Wonderful food & coffee! Not to mention the hospitality could not be topped. During our 3 nights, the hosts were most accommodating and polite. Thanks for a great experience!

Room was cozy, decor pleasant, and clean. I get that this "Boutique Hotel" is run similar to an…read moreAirB&B... However it's the first accommodations I have reserved that has had NO in room refrigeration or microwave. NO Ice Machine access but ice buckets in the room? Extra roomy Bathroom with no counter space. Iron & ironing board was in the hallway restroom for communal use?!? It is somewhat understandable that this is a historic building but there apparently is no sound proofing/insulation between the guest room walls. Noise from doors shutting, conversions, people walking on the old hard wood floors, the noises never ended. Many times it would have been very beneficial to have staff in site as children were constantly playing and running the halls, also clunking exercise equipment in the gym! Texting or Email was the only way to get staff response, which it was usually relatively quick.

We stayed at the Willis Hotel in the La Chambre Terrier room while in town for a wedding. Although…read morewe arrived late, well past check-in, the process was seamless. We received clear instructions via text on how to download the electronic key app, along with the entry code and parking directions. No issues at all getting in. The room had electronic key cards for both the side door and the room itself, making it very convenient. Parking was easy--we parked at the park directly across from our room, within view. The streets were well-lit, and the area felt safe and charming. The room was clean, spacious, and comfortable, with the A/C and TV working perfectly. The bathroom was impressively large as well. The building itself is adorable, thoughtfully designed, and beautifully decorated. My only suggestion would be to add a larger vanity in the bathroom, as there's ample space for it, and maybe a task light for makeup. Overall, we had a wonderful stay and would definitely return if given the opportunity.

Nicely run property…read more Breakfast was exceptionally clean and well run with super nice lady and gentleman keeping everything stocked. Great job!

Friendly staffer checked me in. Put me in a ground floor, 2 queens. Clean room. Modern. Nice paint…read more Nice bathroom. Nice beds. Pretty greenery out back. Lots of parking. Clean lot. The hotel worker fixed my TV because it was on the wrong HDMI at first. I guess the WiFi needs rebooting. I would ask that to happen, but I am exhausted and don't have the energy to go back to the front desk and ask her to reboot it, because I already had to go there to get her to fix my TV. I am glad to have found this place. I am exhausted and I am looking forward to sleeping hopefully for 10 hours or more now. Bad phone signal on ground floor. No internet thru WiFi signal.

The El Governor was basically wiped out in 2017 when Hurricane Michael made a direct hit on Mexico…read moreBeach. I did not stay there before the hurricane, so I can't speak to how the resort use to be; but I can tell you that it's a great place today. They recently in the past 6 months reopened to the public after an extensive reconstruction and remodal. They did a fantastic job keeping the "Old Florida" charm as well as upgrading to more modern amenities. I could not be more pleased by the friendliness and knowledge of the staff running the El Governor. They were super awesome the entire stay and went out of their way to anwser any questions we had or make recommendations for us. They even noticed that the rate we paid online was higher than the special they were running and adjusted our bill accordingly. It's always nice to get money back. The updated rooms were very clean and inviting. I love the fact that you can walk in the front door of the room and walk out the back to your own private balcony. Did I mention all rooms have a balcony facing the beach and gulf? That's awesome! Also every room sports a kitchenette with a range/oven, sink, microwave, full size refrigerator, Kurig, and is stocked with everything you need to cook (dishes, pots & pans, and utinsels). The room we were in had 2 full size beds that were very comfortable. The television in the room has a lot of channels and you are able to use mobile mode to stream your favorite movies and shows. The hotel amenities include a nice new heated pool, small splash pad, gazebo with swings and chairs, a new bar area (to be open soon), and it's right on the beach with access. There is even a gift shop with souvenirs, snacks, wine, beer, and even a small selection of liquor. Across from the hotel is an RV park for guests who enjoy bringing their RVs down for a visit. I will warn you about the parking; it can be a little tricky as it's tight. This past weekend the hotel was packed out and it was difficult getting a space in front of the hotel. There is overflow parking across the street in front of the RV lot if the parking lot does get filled up; or you have a larger vehicle. We enjoyed our visit so much that I'm planning another visit in the next couple of months; once it's warmer outside.

They just reopened this place and it's really nice. It is steps from the beach. The rooms have a…read morekitchen with balconies facing the gulf. The people were very nice and accommodating. We will be back! There are not many stores. A few food trucks and maybe a few restaurants. Very small and peaceful.

FAB-you-lous experience! Host Dave Doherty treated us like 'royalty.' I could not have needed such…read moretreatment at a better time (in Chipley for a funeral, unfortunately). The room(s) are spacious, clean and attractive. The beds extremely comfortable. David, and his thoughtful assistant, Ellen, want YOU, the guest, to feel 'at home.' They take great pride in The Sullivan House, and it shows in the details. My husband and I were treated to a tour of the House, and could study details and features of an almost-100-year-old residence. The Sullivan House has been perfected with modern necessities like central air, plumbing updates, refinished floors, etc., without destroying the wonderful feel of a residence its age. Evenings in 'the whiskey room,' extremely comfortable, well-suited for intimate conversation and visiting with others. Even an elk, mounted over the fireplace, added to its ambiance. And the food? Where, I might ask, would one be served a breakfast of Eggs Benedict, granola-topped yogurt; fried eggs over-easy with steak; poached eggs on toast with a wonderful gravy and ham; avocado and fresh tomato with pesto, and lamb seasoned with rosemary and perfectly-poached eggs. Orange juice, a 'clamato,' (virgin Bloody Mary), fresh fruit assortment of blood oranges, bananas and blueberries and raspberries -- and I am sure I am overlooking 'something' -- coffee, awaiting your arrival in the dining room. A special treat, having the Host join you at the breakfast table for stimulating conversation. Because of the unique circumstances of our 5-day stay (for a funeral) I was able to experience The Sullivan House as a venue, when the Host and his assistant, Ellen, treated us to a fine assortment of foods, and use of the home, for a reception following the church service. Leaving the details in their very capable hands, I was delighted with all that was done to make for a pleasant late-afternoon 'tea-of-sorts' for us. Again, the food? Beyond all expectations, with a variety of deluxe sandwiches, vegetables, fruits, and garnishes, and to 'sweeten' such a sad event -- beautifully arranged desserts including two cakes, an assortment of cookies, and chocolates. Our Host could not have been more accommodating, or kind, re-arranging furniture and setting-up, accepting deliveries of flowers, and waiting upon our arrival from the church, opening the doors of The Sullivan House for us, and graciously attending to our guests. But . . . what most impressed me, was our Host's request to 'let him take care' of us. And he did. Extremely well.

Great BnB and such a great Host! This is our 2nd time at the house and we loved it even more than…read moreour first one! The house is beautiful, full of history and we enjoyed our stay in the Carriage house this time. Highly recommend this house!

When a weekend here and it was very. Relaxing and clean. If we head that way again we'll be stay at…read moreRiverwood.

Exceeded expectations! I stayed in the Coral Suite. Boy was I pleasantly surprised by the…read morecharacter, cleanliness and quality this "hotel" that feels more like a cozy boutique"ish" Inn or Bed and Breakfast. I previously stayed at the Best Western in Apalach, and it was nice (for a Best Western). But for the price, the Riverwood Suites is HANDS DOWN the best place to stay while visiting this quaint seaside town. The location is ideal, and the owner, Monica, was pleasant and easy from booking to a check-in/out. Can't wait to return to try out one of the other suites.

UPDATE-and now they blame a 3rd party... I called the number present on their website. The…read moreDishonesty is astounding. This hotel PROMISED me I could cancel my reservation one week prior to my stay. They did not honor their promise when I had to cancel my reservation nearly 2 months out. My opinion, DO NOT DO BUSINESS WITH THIS PLACE.... I will never stay at this chain... the corporate office blames the local operator and the local operator blames corporate....

Fled a hurricane to this hotel. This hotel is in a quiet town close to caverns and blue springs. It…read moreis in a hilly area of Florida that has a northern feel. What I have found is that the staff is incredibly nice. Others who were there also commented on how accommodating and genuinely friendly the staff is. They allow pets and dog relief area is out back. The hotel is constantly being cleaned and what smells like sterilized. The manager arranged for food trucks to be outside the hotel during this natural disaster to help those staying to have easier access to food. This isn't an area I would have thought to visit in the last, and drove past many years ago. However, the hotel management and staff made an incredibly stressful time so much easier and brighter than I could have thought possible. Thank you to them!!! So much.

You win some, you lose some! After several nights of IHG, stay at various properties that were…read moreoutstanding (5 stars) we stopped at the Holiday Inn express in Quincy, Florida. We are traveling with a tiny pop-up camper. Our very first interaction with Hotel staff was a rude woman that came outside and wanted to know where we planned to park the car/camper. We shared with her that we typically back in one space, disconnect, and park right next to it (as far from the front door as possible) so not to take up any prime parking. I would like to mention that at late afternoon that the lot was almost empty (less than eight cars in the entire oversized parking lot). We asked where the laundry room was, and was told that it was out of order (upon our closer inspection It appeared that the laundry room has been out of order for a while and is now being used as a Storage room). We were informed that the hotel was under new management, and there was an expectation that many of the broken things would soon be repaired. At this point, we noted a Business Center kiosk with an out of order sign on in the lobby. The hotel clearly has been renovated within the last 10 years, but some of the finishes are starting to wear. We went to use the gym and found that the television was not working, there are no wipes provided for the equipment, nor are earbuds available to listen to the television which wasn't working anyway. There's broken equipment in the corner of the gym and even the clock on the wall needs a battery. Bedroom HVAC was problematic and was reported to the staff to be addressed. Our breakfast experience was OK, the breakfast area was clean enough and hot food was provided. We arrived at the end of breakfast hours, and we're surprised when the breakfast hostess immediately closed the doors without conversation, as they typically inquire if anybody wants anything further before they close, not a big deal but a nice courtesy. Overall, compared to the stays that we've had, this location was not up to par with the IHG brand. Hope that new management will offer training and address some of the relatively minor issues and take care of the details that can make a big difference for a good stay.

Graduation week at FSU in Tallahassee is a tough time to get hotels at decent prices. This Holiday…read moreInn Express in Quincy was an alternative about 17 miles out of town. On the positive side, the breakfast was pretty good and the staff was friendly. Outside of that though, nothing else was very good. The rooms were not very clean, the floor was sticky, and we had to use a spray because the room didn't smell great. The most frustrating thing was the sink. The water barely dribbled out of the faucet. If you're having a hard time finding a hotel during a football weekend, there are worse places than this. At least it was safe.