I recently bought a kento bed frame on the 05/12/15 with the expected deliver time of 1-2 weeks and it is now the 21/12/15 and I still have no received my purchased item. I contacted the store on the 17/12/15 as i had not heard anything regarding my delivery and they said they would contact me the following day. On the 18/12/15 they had not contacted me whatsoever as they had advised me which lead me contact them yet again in regards to my delivery on the 19/12/15 to which they said they would contact me on Monday to let me know a delivery date. I have been waiting more than 2 weeks for this shocking service that Snooze delivers. I contacted snooze today 21/12/15 requesting a full refund as well as writing about this service on their Facebook pages to which the sales rep responded "you go do that" I am disgusted with the disrespect that Snooze provides to their customers as I put up my end with this purchase and they could not offer theirs. I had high views of Snooze until now and would not recommend Snooze to anyone whatsoever. read more