Cookie Chris was clean and the customer service was great. As a first time customer we received a…read morewarm welcome and an overview of the menu. The cookies were large and delicious. They are a softer bake for those who enjoy a crispier cook on their cookies they may not be into these. Over all I enjoyed my cookie and look forward to trying different flavors in the future.

The quality of the cookies at this location vs the short pump location needs to be studied. The…read morechocolate chip cookie was eeeyuuckk. I've never tasted a bad chocolate chip cookie! I will say this was my first time at this location I frequent the one in Short Pump and their cookies are normally delicious!

Me and my sister love it here and it's always yummy!…read more Good vibes, nice music, and friendly staff 10/10

It was GREAT. I tried the Dubai Chocolate Stacker, I was nervous cause it's something I have not…read moretried before but it was so good. There was only one person working so it took some time to get the order but he was very nice and personable. He let people have several tastes and did not limit how many the kids in there were requesting to try. The cinnamon bun doughnut was so good. The prices were a little high as well but that's to be expected in a small business. Take at least $30 to be safe. The Sundaes and Nachos get 3 toppings. There's so many things to keep you coming back to try them all.

Visited for the first time this evening and WOW we were thoroughly impressed. Very friendly staff,…read moreclean environment, and original flavors for treats. We tried the banana pudding, stroopwafel, and salted chocolate chip cookie ice cream flavors as well as the salted chocolate chip cookie milkshake. 10/10 first impression, will definitely be heading back!

My go to spot for ice cream. The quality is always incredible, and the rotating flavors make every…read morevisit feel new. There are so many unique options to try, and each one is thoughtful, creative, and truly elevated. Beyond the amazing ice cream, their attention to food allergies really stands out. My boyfriend has a peanut allergy and has never been able to enjoy ice cream from a shop before, only pre packaged options from the grocery store. Spotty Dog goes above and beyond to make sure everything is safe. They use a clean scoop and serve from a fresh container to avoid any cross contamination. Because of these reasons alone we will never go anywhere else for ice cream. Thank you, Spotty Dog. Best ice cream in Richmond!

A Pleasant blast of the past awaits. Walking in immediately took us back to childhood. Sugar…read moreDaddys, Chic o sticks and other retro surprises. We were greeted with smiles that immediately made us feel welcomed and appreciated. There was Hand-Dipped Hersheys Ice Cream, cases of Chocolates and Nuts. Another rare and delightful treat "Hot Peanuts" Stop in and you Will leave with something satisfying.

I had fun there very nostalgic candy, very cool place I highly recommend it. I took my kids they…read moreloved it. Very nice people working there.

What I love about Sweet Frog is the thoughtfulness and awareness of different dietary restrictions,…read moreI'm currently on a low carb low sugar diet and don't eat a lot of Froyo. I stopped by Sweet Frog on a whim and was pleasantly surprised to find a no sugar added cheesecake flavor. They also have gluten free options as well wish is nice. The toppings bar is clean and has tons of options to choose from. While they have fruit it's be nice to see a sugar free chocolate option as well. The service at this location was lack luster. While the attendant did answer my questions it seemed like it physically pained her to do so. 4 stars for the froyo. 2 stars for the service!

The yogurt is always great except this location does not carry my favorite (coconut). The customer…read moreservice always sucks...the teenagers always have attitude and act like it's the worst job.

Was in the area near Bruster's Ice cream and decided to stop for a first time visit…read more The service was fast and friendly and we sat near by and enjoyed the warm weather. The Ice cream was flavorful and the cone was crunchy, I wouldn't say this ice cream was homemade but it was good. The business had many other customers that day and everyone seemed to be happy and enjoying the day.

0/10 sevice pulled up to the drive thru and little kids playing and joking got there 2 minutes…read morebefore closing and would not take our order DONT go here

If you are vegan, gluten free, dairy free, etc this will be your new favorite ice cream spot!! I…read morecome from a family with more food restrictions than a class full of picky eaters, & I was so excited to text my sister that I found ice cream flavors she can eat that aren't just watery sorbet! And not only that, but the flavors were so delicious and creamy. I've tasted my fair share of DF ice cream; this is the best I've maybe ever had. My friend could not tell a difference in her scoops either. Staff was super nice & were more than happy to entertain multiple samples. Prices were great for being allergy friendly. The shop is a little small so summer nights might have long lines, but we went on a rainy day in March. Can't wait to try the whole menu!

I typically prefer a plain flavored ice cream, and this place didn't really have any (no regular…read morevanilla, only a mint cookies and cream option, etc.) The ice cream texture was creamy but overly sweet. The service was excellent and the inside is cute, so if you like more adventurous flavors you might enjoy this place!

Best service ever! Marleigh was absolutely incredible... she was so helpful, smiling, and…read moreenergetic... exactly what our group needed. Not to mention the bacon cheeseburger (with grilled onions) was delicious. And the fries... don't get me started. No cap. Best ever.

Visiting from out town and looking for a place near our hotel. Found this place in yelp with good…read morereviews and decided to check it out. Definitely see why they got good ratings!! Food: Fast, fresh, and good. Ribeye sandwich was quite tasty and just the right size. Service: A+ customer service. Very polite. Ambiance: small, cute, and clean!!! Luckily we beat the rush! After we ordered, more people came in and there was a long line. Thanks Yelp for the reviews. Definitely worth the try!

Welcome to the neighborhood Cold stone! It's been years since I've been to a cold stone and forgot…read morehow tasty their signature creations are. The staff was very friendly and eager to help us find the perfect sweet combination to satisfy our ice cream cravings! We got the smallest size they offer which was still a pretty massive portion of ice cream. This new location is located in a convent strip mall and is very clean on the inside. Check them out!