October 15-November 24, 2025 - New Horizon Kennel is by far the best and most compassionate kennel…read moreby far. My husband had a medical emergency and I needed to house my dog Bailey for 6 weeks while he was in the IA City hospitals. I would come home once a week to do laundry and repack my bag, go thru the mail and bring Bailey home overnight to spend time with her and take her back the next day when I would return to IA City. They worked with me and accommodated my schedule every week for those 6 weeks so I didn't have to worry about my sweet girl. They always asked how my husband and I were doing and if there was anything they could do from their end. The employees did an outstanding job comforting me in my tearful moments and reassuring me that I had nothing to worry about as far as Bailey, my sweet girl went. I have used this kennel for years, this is my 2nd lab that has gone here, so I have been going here for over 15 years and it just keeps getting better. Tim and Sarah and their crew are the best. I truly recommend this kennel for your fur babies.

We absolutely love this place and could not be happier with the services they provide. We started…read morecoming when the person who normally boards our puppy was out of town the same time we were. We called and asked for a tour after a HORRIBLE experience somewhere else. They let us come right then and check everything out. We stated Oliver our 18month old Pomsky right away in there 2 day a week enrichment program. He loves it so much he jumps out of the car and runs to the door to get inside. They took great care while we boarded for 11 days and we're happy to give updates when we called to to check on him. I was so impressed with them that I applied and got a job there when they had an opening. We just signed Oliver up for there 4 week training program. Can't wait to get him back and see the things they helped him accomplish..

Jennifer is wonderful with my dog. She always looks beautiful when I pick her up. I love it that my…read moredog is only there for approximately an hour. She doesn't sit in a cage all day. Usually she only has one pet at a time which helps with their stress. I would highly recommend Fetching Styles Debora Tyler (Bellas Mom)

Jen is amazing!! She takes each dog one-on-one and gives them love and attention to reduce stress…read more We take our little pup to her all the time and she loves it. Jen takes cute pictures of the dogs and is usually done with my dog in an hour. Can't beat that!! Highly highly recommend Jen to anyone looking for a groomer. Great prices too!!

Always pleased with boarding and grooming! Our dog loves her visits to Mallard Pointe Kennels!…read moreStaff is always pleasant and keeps us updated when we call to check on her during boarding.

When I entered the facility, it was sparkling clean, and I could smell bleach. I felt reassured…read morethat the facility was well-kept. Outside, there were people walking dogs, playing with dogs, and I could see dogs going in and out of their kennels. Each kennel has a a climate controlled indoor space, and a door to the outside, which the dogs can use whenever they choose. I was very encouraged as this was my first time using this kennel. The staff was friendly, and my dog was eager to enter. The price was reasonable compared to other kennels in the area. I paid extra for one walk per day for the dog. They require you to bring your own food and any treats. They encourage you to bring any of your dog toys so that they feel comfortable while they're there. They provide a good bed. When I left, I felt secure in that he would be well cared for while I was gone for a week. When we picked him up, they reported on his stay and how he did, including how he ate and drank while he was there. I appreciate that. In the past, at other places, I have never heard a thing about how he did during his stay. I would definitely recommend this kennel.

It was a nightmare. I took my dog, which is a Maltese, and he's not neutered to the dog grooming…read moreschool. It was taking too long. And our kept calling, and they said he wasn't ready, but they did not know. I was in the parking lot calling. I went in there he wasn't being groomed. I asked for my dog. I waited a long time they said they didn't have him. They gave him to another customer. It took forever for the customer to come back with my dog. And when I took my dog home, he was licking his private parts. Non-stop, I think they kidnapped my dog to breed him. Please be careful with forebreed dogs taking them to this place. I wish I would have called the police.

Not sure about Terri's. Been going there about a year, every 2 to 3 months. They are always very…read moredisorganized in the office, several people working the desk. The groomers all look miserable. While the grooming was pretty good I think I will look for a different place that is friendlier and where the people are nicer.

7/31/21 Joyce N. Davenport, Iowa…read more My miniature dog, Rusty, was boarded for a week at Eldridge, Posh Resort while we were on vacation. They didn't return my phone calls asking for an update on how he was doing for 3 days. No Facebook photos posted until we got home. Would have been nice to see him while he was there. He had dried dark green feces on his butt when we picked him up. Eventual Facebook photo did capture such condition in evidence. Would had taken nothing to clean him with a Wet-one or something after pooping. They said he was "singing" the whole time. I believe it was a cry for help. Our cat, Benny, was also boarded there at the same time. Appears to have lost some weight. Not all his food was used up. Both animals have been clingy & so grateful to be home. We will never use that facility again. Usually have been pleased with boarding at Pleasant Valley location in past. There wasn't enough room for the two of them this time during our vacation slot.

About 3pm on Friday, November 10, 2017, we dropped our 23-month-old 5.5 pound Pomeranian Rio off at…read morePosh . . . A Beaston Camp Kennels Resort ("Posh") in Bettendorf, IA. We planned to pick her up about 48 hours later on Sunday after visiting our son in Milwaukee. At about 11:00am on Sunday, November 12, 2017, a representative of Posh left a voicemail message indicating that we should not be too concerned, but that she was going to take Rio to the emergency vet clinic. We first listened to this message at about 11:30am as we were leaving Milwaukee to return home and immediately returned the call. On that call the Posh representative told us that they were taking Rio to the emergency vet because she had blood in her stool, would not eat and was generally not responding well. We asked her to call us as soon as Rio saw the vet. Kelly Beaston called us about noon to tell us that Rio passed away just after arriving at the emergency vet. Ms. Beaston started to tell us about the events that preceded Rio's death, but not wanting to have a car accident (Ann was crying uncontrollably and I was stunned), I told her we needed to have some time to deal with the shock of Rio's death and that we would call her back. Ms. Beaston expressed her condolences and said she would await our call. We called Ms. Beaston back about 45 minutes later. During the calls with the Posh representative and Ms. Beaston we were told: * Sometime on Saturday, Rio and another dog were playing and that when it got too rough the handler had to separate them. * After separating the dogs, the handler and the other staff on duty looked at Rio and determined that she was "only bruised." * Rio was taken to the employee area where she ate. * At some point Sunday morning the staff called the Posh representative that had first called us and informed them that Rio had blood in her stool, would not eat and was generally not responsive. In my discussion with Ms. Beaston, I asked her why Rio was not taken to the vet after the incident or, in the alternative, why we were not called. She indicated that the handler and the other staff on duty decided it was not necessary because while Rio was shaken up a bit, there was no blood, only bruising and that she was able to eat. I also asked about the size and breed of the other dog. Ms. Beaston told us it was a "mixed breed" between 30 and 40 pounds. Note, the Animal Control Officer that investigated this incident told us the other dog was a Pit Bull. The reason we include this is not to suggest a bias against Pit Bulls or to blame this other dog, rather, to point out that we felt misled by Ms. Beaston's answer. I do not know if it was at the end of this call or if Ms. Beaston called us back a short time later, but she asked whether we wanted her to stay at the emergency vet until we got there so "we could yell at her." I told her we had no intention of yelling at her, that if we had any other questions after seeing Rio's body and talking with the emergency vet team that we would get in touch. Further, we had 60-90 minutes more to travel and saw no purpose in her waiting around. The call concluded with Ms. Beaston repeating that she was sorry. When we arrived at the emergency vet we met with a vet tech and said our goodbyes. The vet tech indicated that they were uncomfortable with the circumstances surrounding Rio's death so they shaved her sides to document the trauma photographically. We have included those postmortem photos. The emergency vet clinic told us that Ms. Beaston covered the cost of the vet's services but we incurred the cost of her cremation. Posh never even offered us any other compensation for our loss. In our opinion, Posh should have taken Rio to a vet after the incident. At a minimum, Posh should have called us and allowed us to decide. If they had called us, we would have directed Posh to take Rio either to her regular vet or the emergency vet clinic. While we will never know whether such action would have saved her life, we do know that we could have prevented her prolonged suffering. As saddened as we are that Rio died, we are horrified and angry that she spent the night alone suffering a slow painful death.

We took our beloved boy Max in for his annual distemper shot they said was due and he died . We…read morecalled the vets and spoke to Eric the vet tech. We even took a video out to them to show what was happening. All we got were some shots to help him. I gave him the shot as instructed. After the shot he started having seizures. Our beloved boy died in our arms after hours of suffering . We trusted Eldridge Veterinary to be professional and know what they were doing and our dog is dead. If I hadn't taken my dog to them he'd still be alive.

The Eldridge Veterinary Clinic saved my Christmas! My dog's bordatella had expired a few days…read moreearlier which prevented me from dropping him at Posh so I could catch my plane. I called 4 other places (including my own vet I've been seeing for 20 years) and no one would help me out. When I called EVC, they said come right over. I wish I knew the name of the Tech who helped me out of a crisis. He was so helpful, calm and efficient. I will be signing up to become a regular patient. They were amazing! Thank you EVC