John Vartanian, our loan officer was completely amazing. John was informative, knowledgable ,…read moreresponsive and on top of his game . We were very impressed with the constant communication and genuine concern he had for us from beginning to end. Would highly recommend !

Was referred to an agent here from our realtor that we've known for quite sometime. Staff is…read morefriendly. We stayed past their closing time and the guy my parents talked to was definitely giving us the helping hand that we needed. Great experience here.

We had an escrow with Corine Hatfield. Now I don't begrudge a vacation...we all need them, but…read moreCorine went on vacation for 12 days and her team dropped the ball on this file completely. When she returned she guaranteed we could close on time. Well we are several days past the scheduled close date, and not only are we late in closing, but we have emailed several times to her and her team, and we get no communication back. There has been no apology, nor any accountability. I wouldn't use this office to finance a cardboard box.

Corine is a hard worker. She will get you the very best deal possible. You won't be disappointed!read more

Karen and Mitch run a top quality operation here, and extremely professional. I can't speak highly…read moreenough about Mortgage Solution. I've used them twice now, and both times, they were very skillful at not burdening me with things I didn't need to worry about. They have a talent for getting things done the right way the first time. Tell your friends! They're the best!!

Just bought a home and Tyler Pryer was our financial agent. TYler was an absolute blessing ! he…read moreis our MVP through this whole process, calm , proffessional and actually cared for us, his clients. Thank you again Tyler ! (jon and diana Nguyen) Fresno, Ca

My fiancé and I are in the process of buying a home, so my dad decided to call premier mortgage and…read morespoke to Tyler. Tyler was INCREDIBLY polite, helpful, supportive, and honest. We truly trust him and this company. He put our mind at ease and answered all of our questions honestly. He was so knowledgeable on the ins and outs of home loans. My family and I will be recommending this company to everyone we know because of Tyler. :) Thank you!

I've worked with Ray for 7 years and From the first day I spoke with Ray he was more like family,…read morehe is very knowledgeable and will get you the best deal for your loan. I do not hesitant recommending his service's to anyone and everyone, Ray is the best !

We've had the pleasure of working with Ray twice now, and both experiences have been outstanding…read more Ray goes above and beyond in every aspect of his service. His communication is impeccable, and he explains each step of the process in such detail that we felt at ease throughout the entire experience. Ray's dedication and expertise truly set him apart. We couldn't be happier with the service he provided and highly recommend him to anyone in of someone reliable and thorough. Not only did he work magic for us once but he did it twice! We would not be in our Dreamhouse without him.

Great experience. Caleb was extremely friendly, knowledgeable, and reachable any time. My call was…read morealways answered. I would highly recommend to all my friends and family. Any future purchases I will make sure and use them. VERY FAST, EFFICIENT, AND GREAT TO WORK WITH!! You will not be disappointed!

I was recommended by my realtor to use Caleb with Big Valley Mortgage. Best decision ever (next to…read morechoosing my realtor and the house I bought) in my home buying experience. Caleb and his assistant Joe were absolute pleasures to work with. As a first time home buyer I was very intimidated by the process, but Caleb and Joe both made everything so easy. Any question I had they answered and further explained if I was still needing clarification. Caleb was very open and honest about the home buying process, how the different types of loans worked and was by my side every step of the way. Joe would send me frequent updates on my loan status, helped me find home owners insurance and was super helpful overall with everything and anything I had asked him about. I now am a homeowner because of these two. I highly, highly recommend Caleb and Joe with Big Valley Mortgage.

Susan got me a great offer almost a full percent lower than the average rate. She was great to…read morework with and super responsive for any questions!

Susan and her team were more available, responsive and thorough than I can explain…read more My home purchase had some complexities that were frustrating. Susan took care of things, advocated for me, was persistent yet patient and moved things forward. She is so knowledgeable, driven, and kind... This is who you want! She was also able to beat the rates and lock in when compared with 4 other lenders! You will not regret working with Susan and her team!! She felt like a friend by the end of the process... it's just how she does things. Excellence is the name of her game!

What a breath of fresh air!! Customer Service is Back En Vogue at Bay Equity! Kathy Stypula is the…read morebest Loan Officer we've ever worked with. Competent, caring, professional, willing to take the time to explain things that we don't do every day, and patient! We're only dealing with her on our next purchase, that's in process now!!

I had an extremely unprofessional experience with this company. I was referred by a very nice…read morerealtor. I was told to ask for Molly. I emailed her and had no interaction with her what soever. I did however, have interaction with her assistant Sarah. Her emails looked more like text messages from someone with who struggles with self awareness. She was just rude. No phone calls and the emails were so delayed. It took days for her to answer a simple question. I can't fathom how this is considered up to par with customer service. I will definitely be warning my friends about NOT going to them for help.