been a member of this gym for several years, best gym in town, its truly a 24/7 gym that works for…read moreanyone schedule. every employee had been super helpful and answered my questions when I had one, the members are friendly and welcoming. wouldn't go anywhere else, again best gym around!!!

I have lived a fit life style and at 70, really wanted to excellerate my spring weight trailing. I…read morereceived a warm and informative welcome, and was inspired to join emedietly. I love the anytime hours and old school atmosphere. I'm looking forward to pursuing my goals.

Owner is very helpful. Gym is well equiped with weights,cardio equipment and supplements.read more

Overall one of the best gyms for myself, and other serious lifters and meat heads to train at in…read morethe decaying city of Jackson, Michigan.

I would NOT recommend going to or utilizing this facility if you're an African American female! The…read morewhite females that I've encountered that work here appear to be EXTREMELY racist and disrespectful. The front desk has absolutely no customer service to African Americans, including myself as I've experienced them greet other races and completely disregard blacks walking into the facility. The only time when I've felt welcomed at this location is when there is African American staff on the weekend! In addition, if you want to stay drama free don't enroll in the after school YMCA program through Paragon. My son was bullied at this program where other YMCA students would inform me during pick up that my son was getting bullied although their staff avoided communicating this to me. When I asked them what was done about this bullying situation, they informed NOTHING, they would write it down in their book for logging. They threatened to disconnect my needed services because of an error on their end without even communicating with me. Also, after all services were cancelled by me the following school year they proceeded to send me an obscene invoice and charge my card unwilling that I needed to fight to get removed, instead of being a professional company and admitting that they dropped the ball again, made me jump through hoops and was rude in the way they communicated this to me. For professionalism, avoid this location! YMCA overall is a great program, just not this location or the people! Last year is when this changed. They had a completely different program prior and it was run by great staff that communicated and were highly professional. Sam used to engage with the kids and parents. Now that it's run by this new team, they have poor communication skills, act irresponsible, and lack the professionalism I require in a childcare environment. Do yourself a favor and avoid.

After a $26 million renovation, the Jackson YMCA introduced a basketball-gym bag rule and lockers…read morethat are too shallow for a full-size gym bag. I'd used the same type of bag for years. Until June 23, 2026, that rule had never been enforced on me--not in the months after the remodel, not on prior visits. When staff pressed it that day, it felt arbitrary and set up a conflict that didn't need to happen. Day to day, it's an all-around poorly managed operation. They held the grand reopening after the renovation with a backboard pad already torn off and jagged metal exposed--it took well over a month to get it repaired after I kept asking. The gym floor is consistently filthy. That wasn't an isolated bad day with one employee. Over the past year I had multiple run-ins with other staff who were rude or dismissive. One involved a staff member who moved to shut the whole basketball gym down over kids misbehaving. Another involved two basketball players I coach and mentor who needed a ride home: while I finished a quick workout (about 15 minutes) in the 24/7 workout area after regular hours, staff wanted them to wait outside in the winter instead of letting them sit in the workout center seating area. My one-year suspension letter cited a pattern of my conduct--not just one incident. On June 23, 2026, the bag dispute in the basketball gym escalated badly. A staff member followed me, used profanity, made deeply offensive comments about my deceased mother, and said he wanted to meet me in the parking lot after his shift in about 45 minutes. He then took off his work shirt, handed over his walkie-talkie, and attempted to physically assault me in the basketball gym. Police were called; staff and other members physically restrained him until police arrived so I could safely leave the building. I filed a formal complaint to the CEO the same night. The next day, when leadership called to hear my side, I was asked not to post about the incident on social media. That left me feeling they were more focused on controlling the story than on member safety. Leadership said an investigation was underway and that security footage was preserved. I was told to avoid that staff member while he remained working in the same gym area. I bought a compliant backpack and used the locker. I tried to resolve things in writing. When the investigation concluded, I received the one-year suspension--not a clear outcome on staff accountability or whether members are actually safe when things go that far. I'm a long-time member. This is my experience: inconsistent enforcement, neglected maintenance, staff attitudes that added unnecessary tension, and a suspension that landed on me after the worst incident. Decide for yourself whether that matches "safe and welcoming for all."

Worst company to cancel a membership. I have been attempting to have Anytime fitness stop billing…read moremy bank account for almost a whole year. The owners need to do what is right and stop perpetuating fraud.

Clean facility, friendly helpful staff. Good, working equipment. I always feel welcome here.read more

I had never experienced a personal trainer in the past and I was a bit intimidated going into my…read moreinitial session. All my fears were quickly erased when I met with Eve. She has a personality that make you feel welcomed and comfortable. Workouts are geared toward your personal goals and never have I felt pressured to perform beyond my capabilities. I am truly in the best shape of my life and look forward to going to the gym.

From the owner: Womens Fitness Toning Fat loss Nutrition Corrective exercises for individuals with low back knee…read morehip shoulder pain and more

This is the 5th Planet Fitness I've been to, since I travel for work. Definitely not the best of…read morethem. The facility is very cramped, like they didn't design the layout very well. You have to walk in between treadmills to get to the water fountain. There is only one cleaning station - in the middle of the room. The ceiling was leaking one of the mornings I was there - leaking right onto a row of treadmills. The worst part for me, though, is that there were lunkheads here. What I've always loved about Planet Fitness is that its a Judgement Free zone - anyone can work out here and feel comfortable. Well, not so much here....especially with the lunks checking every girl out, in between checking out their pecs in the mirrors, that is. Overall, good for a quick workout. But, glad its not my normal location.

Very poorly managed..spoke to the manager several times concerning cleanliness and management…read morethemselves walk past sanitation stations with empty disinfecting bottles or towels and never fill them..tanning facilities are impossible to use because of the new sign up system supposedly to clean but staff never goes back and cleans..wastebasket overflowing again towels and sanitizer empty..floors dirty and gritty..absolutely disgusting

When you actually have a towel to wipe with…read more... Hard to believe that allowing "one towel", to reused again and again is a better "solution"?

I paid for 2 memberships to this gym for almost two years. When I decided to cancel, I contacted…read morethe owner, Debora Vischer and discussed what I needed to do to cancel my memberships, which I promptly did, on March 5th of 2016. She then failed to actually cancel my memberships and, unbeknownst to me, I was charged $65 a month for a year, which gobbled up all the money in the account and finally overdrafted the account in March of 2017, which was when I discovered her error. I had paid a total of $706 and incurred an additional $60 overdraft fee for the last charge in March of 2017. I met with her in her office and at first her position was that I had failed to submit written request to cancel. Then she found my email in her computer, dated March 5th 2016. She begrudgingly wrote me a check in the amount of $320.50, which is only 10 months repayment of only one of the memberships. (I was actually owed 11 months repayment on both memberships) As for the other membership, it had been transferred to another store, in Toledo. (My husband attends UT, and often used the AF gym there) She informed me then that company policy states that if you use your membership for more than 50% of the time at a different Anytime location, your contract gets shifted to that store. Since they receive the payment, I would have had to cancel with them directly a year ago, when I cancelled my membership with her. I asked her why she didn't tell me that a year ago when I spoke with her about cancelling my memberships. I had been very clear with her during the cancellation process that I had two memberships and wanted to cancel them both, and at NO POINT EVER did she inform me of this policy. She blithely responded that I should have read my contract better. I contacted the AF in Toledo, and the owner there promptly and professionally addressed the problem and issued a full reimbursement without incident. I again contacted Debbie Vischer to inform her that she and miscalculated and she still owed me one month of repayment. Her response to that was to yell, call me names and accuse me of lying. She taunted me, saying 'good luck' trying to get my money back from the other store, because they weren't going to reissue payment. (Except they already had) and I can call corporate if I wanted to but they weren't going to do anything about it. (I had already done that as well, and about that she was right. Corporate offered absolutely no tangible resolution and refused to get involved with finance issues, even in the case of a proprietor stealing money and verbally abusing a client.) In the end, even after reimbursement, her mistake still cost me $136.75, and she was an absolute beast to deal with. Later, as I told this story to some other people in town, I learned that this sort of conduct is not uncommon at her location, and the same thing has happened to many people who had accounts there.

I don't need a picture or my real name to leave a review of a disgusting, clicky staff that run…read moretheir mouth constantly. I could quote a conversation between you and a manager. There's also no confidentiality. Sure, we don't sign a HIPAA agreement but one would assume full names would NOT be told to other members. It's a very unhealthy environment. Take a look at the tanning beds and rooms I think it's a fair to notice gow the the owner responds to reviews and really shows those true colors. No they're not forcing a signature on an membership, but NO price sheets ect were shown for one, second he only held the tabley and said initial, sign etc idek how long my contact was, iy was chose for me. I had to call West Ave, where the phone gets answered to find out. It's all sone by de eit and being hush hush on the highway robbery the Stagg knows is going on. Initial and sign that it was going over with sure" Initial here here and here's your key fob. The environment is mad toxic by managing. Do not recommend. Don't get sticker in for an over priced facilities that lacks basic equipment It's a complete joke.

Gym is always clean, staff is friendly and non judgemental. New and up to date equipment. Multiple…read morelocations, open 24 hours so it fits any schedule. Great place to work out.

Michelle is the owner and the personal trainer, she is not only very knowledgeable but also very…read morepersonable! She meets you were you are with NO JUDGMENT! Michell has so very innovative equipment that helps accelerate your work out so you are getting maximum return for your movements! It's not harder it's smarter and so is Michelle!! Her pricing is competitive and you get more than your money's worth every time!!

This is a great fitness option for personalized guidance and attention. Michelle was very kind and…read moremade me feel welcome. I really enjoyed the class and wasn't sore the next day, but I felt it! I plan to come back and try the equipment.