Best provider I've ever had! He genuinely cares about his patients. He has a great bedside manner…read moreHe is actually one of the few doctor's that does not throw prescription meds at you (like many physicians do) which is often simply a band aid & yes- the med's may treat the symptoms but NOT the underlying issue! Dr. Heru actually cares about treating the base issue! Which is so refreshing in the way medical professionals go about treatment these days. I was so sick of being handed "a pill for this" "a pill for that". I don't want to rely on or take a pill for everything- and I don't know why so many doctors think that's the answer...! Dr. Heru is very thorough with his patients! He orders the bloodwork, labs, x rays, & goes through proper assessments & examination's- in order to treat and get to the root cause! He is a genuine, stand up- family man! Can't say enough nice things about him!

The first time I went to Dr Heru I had earlier been turned away by my precious doctor. Right away…read moreDr Heru listened to me and my issues and diagnosed me. I've been to him a few times with different issues and every time he listens and is determined to make me feel better. He is a doctor who sticks with you until you're feeling your best and I've never found that anywhere else. Lucky to have him!

Dr. Chris has been our doctor for years. Takes his time and provides detailed info as needed. The…read morestaff out front could be a bit cheerier but I'm not there to see them. Wait times are about average for most doctors' offices.

Family Physicians of Tiverton and Little Compton is amazing. I have been coming here since I had my…read more9 year old son and I almost feel like he and I are part of a big family here. If it were possible to give this place 10+ stars, I certainly would do it in a heart beat. I cannot say enough positive things about this family/general practice. The staff (even the receptionists) are awesome, friendly, helpful, and extremely attentive. In all the years I have been coming here, I hardly ever wait longer than 5 minutes on hold, and I am sure not many people can say that about any kind of outpatient clinic. The medical assistants (Kirsten is the senior Med. Asst. and is amazing) are all just as friendly, helpful, caring, and passionate about their line of work here as the doctors/nurse practitioners are. The office itself and the patient rooms are spotless. That should be a given, but I have seen places like this cleaner than others. I normally see Nurse Practictioner Anne Neuville, and she is across the board excellent. Her bedside manner is not cold at all, she spends time with me answering any questions/concerns I may have about anything, and makes sure my son and I are always taken care of. As of now, it is her and a new doctor, Dr. Thomas Fantes, whom I have had no personal experience with but I have heard great things about. Dr. Scott Keigwin and his wife, Dr. Jane Minuitti used to work here as well, but have moved on to open up their own clinic elsewhere in Tiverton. Fine by me, this place is still amazing, and as I said even the receptionists are friendly, helpful, do not give you attitude at all, and make sure you are well taken care of just like the rest of the staff here. Highly recommend this place to anyone who is moving or just moved into Tiverton or Little Compton.

Beware! Had an appointment and was made to wait 45 minutes with no one else in the waiting room- If…read morewe are late they charge us for a visit, if the doctor is late we are expected to suck it up? wrong many people try to squeeze in on a lunchbreak. Our time as patients are just as important as the "Doctor's" oh so precious time. The nurse was fantastic and such a pleasure to deal with- she was the only great thing about this place. Faridah Rodriguez was my doctor and I can tell you already that I will not be back, She glossed over the pain that I had and was more concerned about bullying me into having a female exam which they have quotas they have to meet for a bonus and other pointless mute subjects. My personal experience was not a good one - she did not listen to me and I left very upset as I would explain my symptoms and concerns and she would make strange faces while I was speaking. Dissapointed and expected alot more from a doctor whose sole duty is to be a partner with patients for their betterment. Disgusted!!!!!

Friendly staff, would recommend to all family and friends looking for a general practitionerread more

I never actually went to see the doctor, but called to set up an appointment for my annual exam as…read moreI needed a new PCP. However, whoever works the phones at his office is very rude. They turned me off and decided I would go elsewhere.

When I moved back to RI, my doctor I used to see claimed "they weren't taking any new patients"…read more Even though I wasn't new... So I needed a new doctor and not many places are accepting new people. Luckily I was able to get into here. On a whim i went here. I was accepted as a patient by Laura Runyan, PA-C. She is literally so sweet. Yet professional all at once. She had such a busy tight schedule and still made me feel important. She treated me for what I thought was a sinus infection. Apparently two really good nose sprays work that she prescribed. She also did my physical and prescribed me my medication. Smooth visit and to be honest I really don't mind coming back as long as it's with her :) Everyone there has great individual personalities. From the lady who checks you in with the glasses to the ladies who check you out. Thank you again!

I have been a patient here for 20 years, and I am so excited to finally have a new office! This…read moreplace is so disorganized, doesn't listen to your needs. I filled out my screener this year saying how depressed I was (thoughts of self-harm, etc) and not 1 person asked me a question about it. I needed to go to a different office to literally save my life. This place is trash.

Dr. Laxer is great! She's knowledgeable, personable, and compassionate. She really shows how much…read moreshe cares. She has called me in the evenings many times to personally tell me results or just to ask how I am doing. I have recommended her to many people.

My wife was recently hospitalized for symptoms of a stroke and seizure at RIH, although the stroke…read morepart was ruled out. We were surprised to receive a notice from the stroke center asking us to make an appointment with Dr. Cutting, who is a vascular neurologist. Surprisingly, we were able to get a fairy quick appointment, which is remarkable considering some specialists have long wait times. The night before the appointment we were both nervous as to what we might find, but as it turned out, the trip was a big waste of time. While Dr. Cutting seemed like a nice enough lady, she didn't tell us anything more than what my wife's regular neurologist or primary care doctor could have. To me it seemed like a money grab from Lifespan,the parent company of the hospital. I'm willing to bet if we had Medicaid or no insurance, that letter would never have gone out. That's an hour and 25 dollars that we will never get back. To top it off, the RIH campus is tough to navigate due to lack of parking and lengthy walks for someone who is disabled. I would only recommend this practice if you had no other options.

If your looking for someone who cares about your well being you can forget this place.. Ive waited…read moredays for calls back while suffering from a chronic illness. I was told the receptionist called me back 4 times which was a flat out lie. I am suffering in a wheelchair and haven't left the house. Also forget about being squeezed in to be seen because that wont happen, no matter how ill, you have to go on a cancellation list??? searching for new dr as we speak

Administrative Dysfunction Undermines Clinical Excellence…read more Having worked in a surgical ICU at a large metropolitan hospital for several years during my studies, I recognize what professional healthcare operations should look like. Dr. Mansourati and Nurse Practitioner Ducharme deliver competent clinical care and demonstrate solid medical expertise. Unfortunately, the administrative operations at this practice fall substantially below acceptable standards, fundamentally compromising the patient experience. In properly managed facilities, administrative personnel facilitate care rather than impede it. Here, routine interactions prove unnecessarily burdensome, and front office demeanor frequently registers as dismissive rather than patient-centered. When individuals are navigating health challenges, administrative friction compounds their burden and represents a failure of essential service. Particularly disheartening is watching capable clinical providers have their efforts consistently undermined by operational deficiencies. Healthcare demands collaboration across all levels. When administrative conduct works against patient welfare, it negates even skilled medical work. Until substantial improvements are made, I recommend seeking care elsewhere.​​​​​​​​​​​​​​​​

I would highly advise going elsewhere if you need to come in contact with Rebecca the "Office…read moreManager." From my interactions and perspective, she is abusive and quick to remind you she doesn't "have" to fill the medication she already confirmed you needed with your treating doctor. I woke up with pain radiating down my neck, spine, and arms to a point where I still can't move my upper body. I had been in to see Connie Ducharme a few months back for the same issue (less intense at the time). I called Fairlawn primary care this morning and asked for medication (not opiates) to help with the pain while I work on getting x-rays. I get a VM from Rebecca stating that my PA sent the script to a pharmacy I haven't used in years, which I had already updated with Fairlawn at my last visit, but THEY left it in the system. I called back and proceeded to ask if it could be transferred to my local pharmacy because I am in so much pain I can't drive long distances. I can't move my neck to switch lanes or sit up for long periods of time, etc. No empathy provided. Just Rebecca taking the phone and coming down my throat full force. Rebecca took the phone from the receptionist and proceeded to yell at me. "It's not Fairlawn's problem you have multiple pharmacies on file" - my response was "it was because I updated them during my last visit." I also reminded her that my prior medications a few months ago were sent to the correct CVS, why wasn't this one? She did not have any answers to my questions. She proceeded to say to me "every time you call you have an attitude." That is bullying and took me back. Especially because the last time I was in the office, Rebecca told me to drop her name if I wanted my boyfriend to become a patient, even though Fadi wasn't accepting anymore. Why extend that olive branch to a person that's always a problem? Gaslighting as its finest. Ethics complaint will be filed with the state when I am contacted with Rebecca's remaining details. Upholding patient autonomy, beneficence, and justice means respecting a patient's right to self-determination (autonomy), acting in their best interest (beneficence), and ensuring fair, equitable treatment for all (justice). My best interest was not acted in, Rebecca's was. Bullying me and threating to withhold medication is in direct violation with Rhode Island's Healthcare Ethics.