Dudes up there are super cool, decent pricing and lots of options…read more Easy access, always clean and really cool stuff of all varieties. Plus, they are very knowledgeable, and have recommended some of new favs.

So many options! I went in here for a zippo lighter and found myself loving the store and staff!…read moreThey are so friendly and knowledgeable about the items they sell! So many pretty options! The owner helped me fill my lighter and it stropped working a little after I got it, I took it back and he fixed it , he's like "if I can't fix it I'll replace it for you". He was so nice! His staff is also very nice! Lots of parking , beautiful area! That's all Buh bye !

Great place. Great customer service . Variety of flavors. I was out of coils and they didn't have…read morethe ones that I needed only a single one and he gave it to me on the house. They care about their customers

Definitely a great place to take care of all your vaping needs! Ive been a customer here for years…read moreand I've been to different vape shops and I have yet to find a place to beat the flavor and price of this juice! The customer service is absolutely outstanding!

I've gotten a few messages saying I was wrong to say they were already put of business as they…read morestill plan to open. Let me clarify the one star. They distributed advertising leaflets in downtown stores. The leaflets said they were now open. I'm from out town, out of state. Everything else I wanted to do was walking distance. I drove to the location, no sign, no information, and a rude fellow inside had no information on any dispensary even though he was setting up for the incoming business. There are always hiccups for new businesses but this is not a promising start, customer respect wise. And the field, marijuana dispensaries, is full of very good customer service, most of them are very informative from their very starts.

Love it here. Staff is great and there's a wide range of products. Plus you can bring your dogread more

I'm an Ohio medical patient and dispensary employee. We stopped while in town and enjoyed our…read morevisit. I do a lot of cannabis tourism and rhe selection is good and with specials the price is competitive in Illinois

Prices are great. Some of the rudest people at any dispo! If it weren't for the prices definitely…read morewould never go back. Also management seems to support bad attitudes. The customer is always wrong. Will be back for the prices. They also went to non pooled tips so they obviously know some of their staff SUCKS!

I love going there. Great deals . people are really nice . cheap for good vapes .!!!!read more

The owner is always super nice and pleasant to talk to, always has what I want in stock. Happy to…read moresupport a local business!

Horrible experience here. The guy asked for our ID , we gave him our passports and he said it was…read morefine. Then we ask him what we want and he starts saying where is your state ID? Which we had lost recently... the proceeded to say he had to scan it. Okay cool I get it right but then he states that he feels uncomfortable having us inside of his store because we don't look of age when we showed him our GOVERNMENT ID ! Very rude weird man. I would never go there or recommend it here

Accompanied a friend there, and everyone was really nice. They seemed to have a good selection, my…read morefriend was happy with the variety and what he purchased. While perusing the dispensary, I saw their list of deals - each day has a different special, and the week's are posted in the store (and apparently online). My friend was happy with what they purchased, and the price. My understanding is medical card holders get a flat 30% off. Granted, it's not as good as at a medical dispensary, but it's definitely better than nothing. The only downside to Vertical is the parking. If you're coming from the south, it's best to park before the dispensary in the auxiliary parking by the Masonic Lodge (as the next door parking doesn't allow for left turns).

Don't shop here. Take a look... they are the only dispensary to charge you taxes based on the FULL…read moreprice of an item, not the actual selling price! If a cart is on sale for $28, regular price $40, they charge tax based on the $40.. you're paying almost an extra $5... sounds like no big deal, but taxes in Illinois are ridiculous as it is, now these clowns are gonna stick you again? It's BS, that extra money goes to them... they pay the IRS based on the selling price... Shop somewhere else!

I've been going here for a while... the managers are all super helpful if you have any issues and…read moreall of the employees are very nice. The loyalty program is pretty solid, and you should definitely buy a $10 tote bag to get $5 off all your future orders (no-brainer) Unless you go at a super prime time, the lines are usually short or non-existent. I still shop around for deals, but in general this place is very solid and an asset to the neighborhood.

I love Ivy Hall! I first went to them because they carried a product that I like & my other place…read morewas out. But I stayed because of the high caliber of budtenders! they are all amazing but I want to shout out Mike for the outstanding service he gave me!!! so many great humans work there!