They are amazing and take there time helping you find the right product. They take time to hear…read moreyour feedback and thoughts. All of the employees are extremely kind and attentive. I'm disabled and they always come from behind the counter to help me . I have a little Frenchie named Tootsie aka Rosie and they always come from behind and give her so much love . They have a little bit of everything it's like a Disneyland for an adult or even like a kid in the candy shop or even a toy store . I definitely will be coming back once a week. That's my adult down time . Hope everyone looks at the reviews and pay them a little visit . They even have body jewelry , incense several different kinds, bongs, t shirts sweatshirts backpacks , and even candy, sodas , and even water highly rated a 5 star for me . Value also for your money . Thanks from all of us

The best smoke shop in LA with largest variety and amazing customer service. Prices are pretty…read moredecent as well.

Stopped by this smoke shop after some friends and I had lunch at Fat Burger. I usually go to the…read moresmoke shop closest to my home, but have been wanting to stop by here as I have purchased stuff from here in the past and loved that they had amazing discounted prices. When I had come in the other day, I knew what I wanted, but in regard to which pieces/ products to choose was what I needed assistance with on deciding what would work best for me. A gentleman working in the store came to assist me with my purchase and he couldn't have been of better help! He literally asked me what I wanted to use the piece for and then showed me to the display case, which had all the pieces that would work best for me. Not only was I able to find a pink piece, which usually I find is difficult because I find that most smoke shops don't always have any pink pieces in stock when I go shopping; but the price was by far the best part of my shopping experience because the prices were so discounted! I love that the sales representative was very knowledgeable about his products and that always stands out to me. There is nothing worse than going someplace to purchase something and the person assisting you not having any knowledge on what they're trying to sell you. Knowing your product not only shows you're really there for the customer, but shows that they actually represent the place where they work! I will definitely be returning for more! Highlights suggest this smoke shop for all your needs as the prices are very low and affordable and they have great products and a nice clean shop and setup!

Been coming here for years!Great customer service. If you're a loyal long time customer they will…read moretake care of you just reach out with any issue through instagram.

Very efficient and friendly service. Needed a 3D chamber replacement for puff o peak. Got an OEM…read morechamber for less than anywhere else.

I used to come here all the time but unfortunately I stopped and found a better place. The girl…read morethat runs the store treats you as if you're disturbing her day and acts extremely rude and is annoyed when you ask questions. She's always in the back and creeps out when you walk in with RBF. Even after prices when up I still came but the last straw was that she added another extra 7 dollars to what she already raised. Im done. I found a new place and get the same exact thing for $14 cheaper than Saticoy Smoke Shop. I really miss the old team and old management.

I hate to do this, but I came in today to buy a vape and then I ended up purchasing two. The person…read moreyou see in the picture is the one who assisted me (more like hindered me.) he told me to open the packages and test them to see if they work I was on my lunch break. I had time to spare so I did as he suggested. One of the vapes worked no problem there the second one did not work. It seemed that the battery or charge mechanism defective. The clerk asked to see the item and wanted to charge it. I said sure he charged it for about a minute and it still did not work. I asked for a refund or exchange and he said no, he won't do that. there is some back-and-forth as I continued to impress upon him my lack of faith in that product once it was " charged " and if I left home and it was not able to keep a charge, I was out of luck. I paid for a product that was defective so I must get a refund or an exchange for a product that works and he continued to say no. there is no information about all sales are final or buy at your own risk. Why would he have me try the item in the first place if he was just going to not Offer any recompense for a defective item. What he did is illegal.the people behind me said this clerk is like that, difficult and give people a hard time. I asked for a receipt and I left once I got that. all I request is a refund or exchange for an item of equal value because what he committed was THEFT! There may not have been a sign posted so I am saying it here : BUYER BEWARE

I like you guys and I like having real cigars around the corner but if you keep closing 15 to 30…read moreminutes early I'm going to start taking the bus down Reseda and buying my cigars at my next favorite place. Today was the straw that broke the camel's back. I walked over to get three more cigars and it was exactly 7:42 pm and your doors were closed again. If you advertise being open till 8:00 pm., that's what I expect

I didn't know this place was here. Lindley and Saticoy is not a bustling commercial intersection…read more This is easily the closest smoke shop to me. The place is clean and well-stocked. The manager was friendly. This shop has a better-than-average selection for those of us who roll our own. Several brands of loose tobacco - not just Red River, but including American Spirit. I bought a box of Zig-Zag tubes (which I had never seen before). If I fall behind on rolling my own, I can get a pack to fill the gap for less than $8. out-the-door. 5 stars ++

I came to this smoke shop purchased a strawberry and cream elf bar disposable vape and the battery…read morewas staying on to long and with only a couple hours the flavor tasted burnt. The owner was unwilling to do a replacement of my item and offered me a 40% discount to spend more money on an item sold in there shop. I personally do not recommend this shop to anyone there super unprofessional and have no concern for their customers I will never support there. Business as I was dumbfounded at there choice to not refund the sales associate was rude with me and said I was waisting his time as I was writing this review in store after he spoke with owner and owner decided not to refund . Thanks , Anthony

I was driving by looking for a vape shop and found Ali baba smoke shop. I'm so glad I stopped by to…read moresee all of the varieties they had to offer and also the lady helping me was so sweet and patient. Prices are good and I'm very happy with my buy. I will be buying all my vapes from Ali baba from now on. Thank you!

Drove all the way over here because website says it's open till 9 and they are closed at 3:45 in…read morethe afternoon.

I walked in the shop and I was surprised with the amazing collection they got! Pipes, bongs, vape,…read morewhip it, puffco, all the blunts you need and all the accessories! I like to support family owned businesses because they treat people in a nice manner! I bought a vape and cbd gummies! Definitely returning for more smokes soon ! Thank you R&R

Love the dudes here! Roberto is always having great prices on the disposable vapes. They have all…read moredifferent brands and flavors. Definitely recommend!!

We swing by here sometimes to get candy or other random grocery items, and the staff is friendly,…read moreand there is a great variety of items. No complaints!

This store has employees that don't want to help you, for example I buy a lot of lottery tickets…read moreand they give you a problem for asking a question on the tickets.

They never stay open till 9 just change your hours if your gnna close early everyday.read more

Reasonable prices, great customer service, always friendly & helpful!…read morePlus 2 dedicated parking spaces right out front

The red head chick at the counter is the rudest person I have ever encountered. I said hi. Wouldn't…read moreeven look at me. Asked about vapes and she wouldn't even look up off her phone. Rude af I just said ok then nvm. Too bad it's a super cute shop with some dope items.