Weird...I'm not even sure what else to add to this as the other reviews cover it. I had cash. Got uncomfortable and didn't buy anything.

If I could give this place zero stars, I really would one I called over the phone to find out a price so I didn't waste my time driving and he wouldn't give me a price over the phone made me drive all the way over to find out that their geek bars are $35 when I can go somewhere else and get it for 20 bucks this place is a scam. They are just bullshitting. Do not go here. read more

Bad service, stale products. Really just plain terrible all around, selection is old and expired. They never charge sticker price, sometimes they'll charge you a credit card fee, other times not. Not gord shop tbh, I won't return. read more

They're always very nice at this store, thank goodness that they were not harmed during the fire next-door. Yes they are open. read more

Smoke Shop - Storefront - Tobacco Shops Near Me - Laguna Hills, California

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I did read the previous reviews but I was so close to this store and had to buy something and didn't have time go somewhere else. He charged me $25 for something I always buy $15-$16. I'll never ever go back there again. read more

If I could give zero stars I would... they sold me fake Juice papers, I came back and ask my money back they said they can't refund and screamed with me. Awful!! Get out of this place, they are "scammers" !!!! read more

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This smoke shop has a great selection of wraps and cigars which is great especially since backwoods are so hard to find down in South County but they sometimes overcharge when you get to the register. On my last visit, I noticed that my total didn't add up with my items. The receipt was not itemized so there was no explanation of the extra charge. The woman was helping another customer, and I didn't have time to wait around for an explanation for the charge so I left. I'm super disappointed because this is our regular smoke shop and they have such a great inventory, it just sucks that they add a few bucks to your total without even telling you. I'd recommend bringing cash to avoid any excess charges. If the shop charges for using a card, they need to make a sign or somehow make it known to customers before adding extra charges. read more

Overpriced dump of a store. Go somewhere else to save money. Never again will I go there.

The staff, if you can call it that, rarely knows what I'm asking for, their prices are very high, and in-store organization is terrible making it difficult to find anything. Just now when calling to see if they have seahorse tips in stock the woman asked me to call back in a half an hour to speak to a knowledgeable person. read more

Got a pocket scale 1/13 & the back battery cover is loose when you handle it normally (put in bag & take out)...picture shows it clips to one side. Went back 2 DAYS later & asked if I could exchange it for same one. 2 guys looked at it after it came loose from the first guy & the 2nd looked at it & said it was fine to him. The backing of any electronic should stay in place when your normally handling it, not just looking at it & flipping it over. I come here for supplies every month or so, but I'll drive extra for decent customer service. I even went as far to try & fix myself but tape is the only option at this point for a 2 DAY electronic purchase! Ill only go back to give whatever money I get for it since an exchange was asking the world of them. I must be lying to provide pics so keep this review in mind for buying electronics from here unless your a daily, weekly customer :/ read more

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I used to shop here almost daily until ....... Tried to rip me off on Juul pods saying they are sold out so he has to charge more when I just walked to the 711 and got them for $10 cheaper . Horrible business and he even had the decency to raise his voice . The customer is always right , remember that read more

Went in for the first time... in a hurry to buy 1 sourin drop cartridge. This cartridge is usually $5-8 from 5 or 6 stores that I have been too from San Clemente to Huntington Beach. Bought 1 sourin drop cartridge here... $10.76 !!!! Complete Rip OFF I will never go back. The vape shop on Alicia up the street is $5. Be prepared to pay high prices!!!! read more

If only zero was a star got here 10 mins before they closed the owner saw me walking up to the door he then proceeds to walk up to door and lock it as I'm about to walk in and I said sir i have 10 more minutes then he said with door cracked open what did I need as if he could care less I was bringing him my business, I told him I have 4 dollars for an oil burner then he said no they're 6 dollars j said well do you have any cheaper ones he said no and shut the door , yea I won't be back here ever again read more

Do not buy anything from this place, horrible customer service!! As well as all there devices wether is disposable or mods they don't work!!

How this place is still open after all these years is beyond me. Purchased a product here, walked out of the store and got into my car. Opened up the package to see it was broken. I immediately walked back inside and asked if I could switch it out for one that wasn't broken....nope. That wasn't happening. Told me to call in later when another worker was on shift. I called and came back to the store only to be told they could offer me a replacement at wholesale price. At that point I just threw the product into the counter, said some choice words and walked out. Ridiculous over priced products and rude customer service. read more

I was so surprised when I came to this location today. I've been buying the disposable puff bars for a while now and nothing was so disappointing then opening one up and it didn't work. Every other place I went to when I bought one that was defective told me that they can't switch it out for a working one and you basically threw 10 bucks out the window. This locating is the ONLY place I've ever been to that told me to try it before leaving to see if it was defective, so that it was, he would change it out for me. That absolutely surprised me. Not ONE other smoke shop that I've ever been to has offered that before. I'm new to the area, and just because of that, I will be coming back here for all my disposable vape pens now. read more

Recent visit: They actually charge prices beyond the marked price without alerting their customers! When asked, the cashier simply said that everyone charges for using a credit card nowadays. No, they don't. Stay away from this place. Also, the store is a fire hazard, there is not a clear aisle in the store and merch is piled up everywhere. read more

It's a real smoke shop! Cigars, loose tobacco (several brands, in bags or tins), filters, papers, vape stuff, and cool products from India, including a variety of Nag Champra incense. For those seeking a real tobacco shop, with good prices, this is your stop. And for those from other countries who can't find what they need, as many smoke shops now only seem to cater to vape rather than smoke, this is the place to stock up. read more

This is supposed to be discounted and it really isn't. You can get a pack of cigarettes or a carton for really close to the same prices. So if this is close to you I guess you should go there. Don't bother if you have to drive any sort of distance to get there. The owner, at least I think it is the owner, is unfriendly and not very helpful. The keypad for atm transactions is disgusting and dirty (yes, you can see the dirt!) and I need to sanitize my hands after. The store does also sell cigars and other "head shop" items. read more

One of the most expensive ripoff places I have been too , they are super rude . Up in smoke is so much better , legit they have the same stuff half price. Don't get ripped off here . Bad place read more

Be aware when you buy disposable puff bars. Make sure you check them to make sure they are real and not fake he sold me a fake one and I went to return it and he was giving me problems so I just got the same flavor of my other one. It was so fake that I cannot even taste no flavor or nicotine in it and I just started vaping the day before. I went back to get one more the next day and he remembered me and you let me know that I cannot check it or exchange it. He said someone bought the one I returned and said nothing was wrong with it. He was really rude to me when I went in and I do not recommend coming in here anymore. Also if he said someone bought the last one I use isn't that kind of disgusting that I used it for a couple puffs and he still sold it to someone else? Guy does not care about anyone's health he just wants to make money. read more

This is hands down the best place for veterans. They always take care of me when I go there. They also beat everyone else in the area on prices. - USMC SGT ED read more

Small shop, pretty expensive, rude owner. Simple as that. Literally stood over me the entire time talking on the phone while I was trying to pick out my tobacco. Don't come here drive the extra distance to a nicer place. read more

The service was mediocre - the guy who was helping us was very overwhelmed by the three customers he had. The place is pretty tiny so it's difficult to look at things - especially when there's other people in there. The gentleman who was working there seemed to get annoyed with the customer before us because he asked the difference between lighter fluid. Not great. They have lots of options for hookah though. read more

This is one of the worst smoke shops ever. Many times I will go there during business hours and the place will be closed. It must be a front for some sort of shady business. The people who work there are extremely unfriendly, and many times will be on the phone the entire time you are there (even while they check you out they do not put the phone down or stop talking). If this place wasnt right accross the street from my house I would never go here. read more

This place ain't great, but it ain't terrible either. The prices really are the best around in my opinion, and they probably got the biggest variety of cigarettes around. They also sell great tobacco for a very cheap price. I will admit, the service isn't great, and I do wish they would actually say "hello" and "thanks" every now and then. I went in and bought a pack of No.27's today and the wife actually did say "have a good day". The first time I've ever heard it. But hey, their cheap prices are what's gonna keep me going back. The customer service is a drawback, however. read more

Dude who works their or owns the place is not friendly to me or any customers I've seen in there. More importantly, the Juul pods sold there are not only the most expensive I've seen but also FAKE as can be! Don't waste your time at this place. Go to Laguna Hills Smoke Shop instead just down the street by Wendy's. read more

When I entered the shop I noticed how tiny it really was the gentleman never welcomed us when we walked in. He was constantly getting interrupted by phone calls, and ignored us most of the time when we would ask him questions either because he didn't know or didn't have the time. He was overwhelmed with more than 3 people in the shop so I decided to pick up a item to look it over with me and my friend as he was checking out a customer as I turned to call my friend over to look it over as well, he suddenly appeared behind me and rudely yanked the item out of my hand and accused me of trying to steal it!! I was so upset I didn't even complete my purchase because someone who treats their customers that way shouldn't be in business in the first place! Learn a thing or 2 about customer service! read more

For what it's worth, the negative reviews are spot on. Owner was on the phone and went out of his way to avoid me. It's amazes me how these people stay in business. I suspect it's a tax haven more than a real business. Anyway, no matter how desperate you are, STAY AWAY! read more

This man and his wife own a surviving small business in an upper middle class area, naturally it's a couple dollars over the average. However this place has everything you want a smoke shop to carry in stock, don't trip over the reviews, because they got what you're looking for at the end of the day. Buy what you come for and just bounce. Nobody needs to kiss your ass when you're looking for a bubbler. read more

Terrible service, no communication, card machine malfunctioning and didn't try to to get me to use any other form of payment. Just shrugged off and told me to leave read more

These reviews are correct and there is a reason this place is only 2 stars, it should be 1 star. Not the greatest prices, even worse customer service. They sell used stuff and when I brought it back the guy actually told me he doesn't take anything back because he doesn't like to lose money!! Then he said what do you want from me?? Um, how about an item that works?? read more