Service is always quick and fast, they have a great selection for the size of the store. Prices are…read morealso pretty fair compared to other dispensaries in the area! I highly recommend this place to friends, all the workers there are super chill

I am writing to formally report an extremely unprofessional interaction I had with the manager at…read moreyour store. I called the store because I wanted to ask what types of cannabis products the store currently carries. When the employee answered, I politely asked to speak with the manager. Instead of simply transferring me, the employee repeatedly questioned me about why I wanted to speak with the manager. I explained that I simply wanted to speak with the person in charge, yet I was still questioned and had to wait approximately 5-10 minutes before being connected. Once I was finally transferred to the manager, the interaction immediately felt unnecessarily hostile and confrontational. His tone and attitude toward me were disrespectful from the beginning of the conversation. I was calling as a potential customer with a simple question about the products the store sells, and there was no reason for the interaction to become confrontational. When I addressed his attitude and explained that I was simply trying to get information as a customer, rather than attempting to de-escalate the situation or professionally address my concern, the manager became even more upset. He ultimately told me, "We're not going to sell you anything" and stated that he did not like the way I was speaking to him. I found this interaction extremely disappointing and unprofessional. I understand that employees and managers have the right to refuse service in certain circumstances, but the way this situation was handled was completely unnecessary. I contacted the store intending to potentially make a purchase and simply wanted information about the products available. Instead, I was treated as though I had done something wrong simply for asking to speak with a manager and questioning the manager's attitude toward me. I am requesting that this incident be reviewed by the appropriate person in management or corporate leadership. I would also like the conduct of the manager and the employee who initially handled my call to be addressed appropriately. Customers should be able to contact a business, ask reasonable questions, and expect to be treated with basic professionalism and respect. Regardless of whether the manager agreed with me or liked the way I responded to his attitude, his position as a manager should require him to remain professional and de-escalate customer concerns rather than escalate them. I am not writing this complaint simply because I was refused service. I am writing because of the manner in which I was treated and because I believe the interaction fell far below the standard of customer service that should be expected from a manager representing your business. I would appreciate a response regarding how this complaint will be handled and whether the incident will be reviewed.

I am a big time smoker and i have my own home herb bar. I have been to hundreds of dispensaries. I…read morevisited the flushing location yesterday I must say. I have never met nicer employees at a dispensary. I drove along way and I'm so glad I did. I actually felt I was treated like a king and was made to feel like family. I want to only go there from now on. They are knowledgeable and we're so wonderful to me Thanks to all the staff. Special thanks to " G" for his kindness and suggestions Oh I'll be back .... Big Dan

My boyfriend and I have been regular customers at The Flowery for quite some time, and I've…read morerecommended this dispensary to many people. Unfortunately, after today's experience, I can no longer do that. The employee working behind the counter questioned my 26-year-old boyfriend's ID, immediately concluded it was fake, and called the police without involving a manager or taking any reasonable steps to verify the identification first. Rather than handling the situation professionally, the employee escalated it unnecessarily. When the responding officers confirmed that his ID was completely valid, the employee's response was, "So you're not going to do anything?" Even after being proven wrong, she still appeared determined to have a paying customer arrested. That was honestly the most shocking part of the entire experience. Mistakes can happen, especially with different forms of identification such as enhanced driver's licenses. However, there is a significant difference between asking questions or involving a manager and immediately calling law enforcement while falsely accusing a customer of using a fake ID. He was treated like a criminal over a legitimate ID, and it was embarrassing, unnecessary, and completely avoidable. This experience reflects a serious lack of training, professionalism, and customer service. There are too many dispensaries with knowledgeable, respectful staff to tolerate being treated this way. We will be taking our business elsewhere, and I will no longer be recommending The Flowery to friends or family.

Had a great experience at House of Strains! The staff was friendly, welcoming, and helpful, and the…read moreoverall atmosphere was really nice. Everything was organized and the service was quick and professional. Definitely a place I'd recommend to others, and I'll definitely be coming back! Also that flower was good!!!!

With all the dispensaries that have opened in my neighborhood House Of Strains dispensary is by far…read moremy favorite. The attention to selling quality products is superb and I've always been happy with my purchases. The service in the store is always great and I just love the atmosphere there. Home delivery is always easy, but it's alwaysworth a trip to House Of Strains.

This is a run-down, old-fashioned news stand. Small, cramped, and not maintained well. Selection's…read morenot great. Average prices. Also, who buys porn mags anymore?

Howard News has been a living icon in my neighborhood (Rego Park, Queens). Surprised they have a…read moreyelp page. If you need any late night essentials this is where you go. Beer, smokes, lottos, even a shelf case of cigars.

good store with friendly owner but Last time I went I went for one thing and didn't get to check if…read morethe store had Muhas. I am curious does the store have muhas And how much do they cost?

The owner is extremely nice--My boyfriend and i talked to him for so long! This place has amazing…read moredeals that i haven't seen at any other store, such a big selection of vapes and smoking pieces!

Truly a disappointment to see Twins Deli turned into this smoke shop. My friends and I really miss…read morewhen this place had a kitchen. This place overcharges and needs to be shut down immediately! I was charged $60 for a product that is typically $20. I would give this place a 0 star if I could! Why would you put a smoke shop next to a library?! Why would you take a deli away from the kids?? Where are the kids going to buy breakfast from now? during a panny??? #BYEMEDUSA!! BRING BACK TWINS DELI!!

The staff here is super friendly and informative. Great customer service!! The owner greets you and…read moresuggest different products. The prices are very reasonable as well. Good quality smoke products all around. The shop is clean and well lit. We stumbled on this spot by accident but we will definitely be shopping here from now on. Mask required due to covid.

Grab & Go is a convenient neighborhood store stocked with a variety of items, from snacks and…read morebeverages to everyday necessities. He also sells items local to Long Island which I appreciate. The store is well-lit and organized, making it easy to find items. Vic, the owner, is friendly, kind, and offers suggestions when needed. The store stays open later than most which is a huge plus.

The staff helped to make my cigar celebration a hit! They shared boxes, signs and additional cigars…read moreonto my order. Assisted me in creating the perfect selection of cigars, and exceeded my expectations. From ice to drinks, cigars and snacks, they have it all and go the extra mile.

Horrible customer experience! I purchased a mod kit on July 22nd, and it fell apart less than a…read moremonth later. I contacted the manufacturer and they instructed me to exchange it at Gotham Vapor Lounge, where it was purchased and they would compensate them back. I took it back to the shop and asked for an exchange. The salesperson there told me they would not be able to exchange it even though the manufacturer approved the exchange and even though their receipt explicitly states that they would exchange defective products within the warranty period. After going back and forth with the salesperson, he told me " at the end of the day, someone has to take the loss", and then proceeded to try and sell me another $100+ mod kit. Absolutely appalling! If you are looking for a place that stands behind the products that they sell, look elsewhere!

I managed to stop by today after frequently passing by and I was glad I did!…read more Maryam is fantastic at what she does! I have minimal knowledge about vape and I brought to her my vape that was not working the way it should have been. She was very quick to assess my situation and her patience is one of kind.