Excellent customer service - fair prices - a wide variety of cigars - convenient locationread more

Super friendly staff. Great humidor and a great selection. I love their rewards program and their…read morehouse blends are amazing.

Really nice smoke shop nice verity of cigars and vaporizers and really friendly staff and…read moreeverything Right here ,,what els you need !!!!!

From the owner: Vapes, Glass Pipes, Premium Cigars, CBD, Tobacco and Many Moreread more

Bought some cigars to smoke with friends as a celebration. I am not cigar savvy but they seemed to…read morehave a nice wide selection. The owner was supper friendly and knowledgeable. Cigars are kept in humidifiers so they stay fresh. I even got a complimentary cutter and a book of matches to go. They also sell a wide range of other tobacco products, e cigs and bongs if you are into that. And strangely enough lottery is also sold here. This store is tucked in Fenn Plaza and there is able of parking as well as other business.

From the owner: We take care of our customers and always will! Having been in business for over ten years, our goal…read moreis to provide you a unique experience that you won't soon forget. We carry all the cigars that you could ever want and a great selection of other tobacco related items such as glass pipes, vaporizers, premium e-juice and much more! We can't wait to see you!

I've always known Total Wine & More as a store for alcoholic beverages and nothing more. It never…read morecrossed my mind that they also hosts various classes revolving spirits they have in their inventory. I had a lot of fun learning more about Cabernet and what I do and don't like about it. A small fee for an experience worth an hour, it's pretty decent. It was also a fun twist to play battle of the wines. Love that they make it fun and engaging versus a talk for a whole hour!

This chain is one of my go to spots for wine, spirits, and beer. The store is clean, well…read moreorganized, and has a great selection with something for every budget. And I like how they do tastings. During this visit, I was looking for a rum to make piña coladas, and one of the associates in the aisle helped me choose one. He was knowledgeable, friendly, and made the decision easy. I also appreciate that they carry products you don't always find at smaller liquor stores. While I enjoy shopping here, I do prefer the Milford location when it comes to the craft beer singles selections. A big downside was at checkout. I had just gotten a new phone and hadn't finished setting up my Apple Wallet, so paying took a little longer than expected. Unfortunately, the cashier didn't seem very patient, which made the interaction feel a bit rushed and weird. Next time I'm in the area I'll just hold off and stop by the one in Milford which is on the way home for me anyway.

Solid selection and the service is exceptional. I was very pleased with my experience there. Hamad…read moreis excellent.

They have a decent selection of ryo stuff, however they seem to just make up prices out of thin…read moreair. My spouse had a 5 in his hand and when asked how much a box of Gambler filtered tubes was, surprise it was exactly $5. They are under $4 at Walgreens. Only reason we paid is because we didn't want to go to Walgreens and risk them being out and having to go back. I understand littler shops need to charge more but just making up prices on the spot when items aren't labed is bad business practice because it means they can take advantage of whoever they want whenever they want. I feel like we were taken advantage of because the tubes were way too much.

I purchased a automatic rolling machine on 8-5-21 and a couple hours later I called to return…read moreit(because it did not work) and the owner said "come on and return it no problem " I then tried to return it(with the recipe) and I was denied and was told to call the machines company....smh BAD customer service and will NEVER go back

Ohhh I love this place everything is here !!! I'll recommend this place for every smoker ,,, they…read morehave nice selection of cigars and vaporizers and all kind of accessories of the vaporizer and different smoke juices .... Highly recommended'!!!

I entered the store mid day on a weekday afternoon. I was thoroughly unimpressed…read more I was greeted by a rude woman who seemed more concerned with talking to her boyfriend than helping a customer. Not that I needed any help. Their "selection" was so limited and pitiful, that I needed no assistance browsing it. Their "walk in humidor" is nothing more than a poorly sealed moldy smelling room with a walmart humidifier on the floor. I hope their Vernon location is more impressive. This location in Glastonbury is awful. I'm not sure how they make any money at all.

A hole in the wall with a small selection and prices a tad too high. Go to any online retailer and…read morefind you can buy 300 percent more product for a comparable price here. The lady that works there is very friendly, but I doubt her knowledge base on the subject of tobacco is of a useful level to those with inquiries.

Best cigar shop in town very professional with customer service . The workers always treat me with…read morecare and respect when I go there

Normally, I would give these guys five stars. But the second to last bag of tobacco that we got was…read moreextremely dry. So I went in yesterday and picked up another bag and told the young men that it felt dry through the bag, as it was crunching when I squeezed it. A previous time. When I had gone in, another employee told me that they kept more bags in the back near the humidifier, and it kept them more moist. I asked this young man yesterday if he could go in the back and look, and he guaranteed me. It would be of the same quality and that this bag was fresh and moist. I asked him if he could go check please, and instead he routed through the bags upfront to demonstrate to me what a dry bag felt like. Well, I just open the bag of the "fresh and moist" tobacco, and it is very dry and difficult to roll. When I called him just now, he said there was no recourse now that the bag is opened. So I just wasted $46 on tobacco and a box of tubes. Very disappointed and quite frankly quite upset.