Dr Sharma was very nasty and possessed no professionalism towards me when I sat in her chair. The…read moreday of my visit it was early approximately 8:30 a.m. I was waiting on her with the hygienist. When she walked in the room I greeted her promptly. Eventually, I curiously asked her, why she didn't see a certain decay 2 wks earlier, when she took my initial x-ray. She immediately snapped at me and said I don't know, but that's what happens when you visit 2 dental different practices at the same time. I was shocked at the tone, and the fact that she brought up details of me visiting a different dental practice intermittently, since my situation had nothing to do with the question at-hand. (One takes Medicaid and the other does not.) Therefore, I have to workout what places me in a btr financial position. Then, I said to her, "You're not a morning person, are you," due to the fact she was slamming things around on the table, in her preparation. She stated, yes I'm fine. Then she proceeded with, "Would you care to cancel this appt & make another appt w/a different dentist. I turned and looked up at her from my chair, I said Dr Sharma, if I offended you in any way, I apologize, that was not my intention. She said, No it's okay! She was scheduled to do work on my mouth that day. She took another set of x-rays. Then ended my visit Next, she swiftly walked behind me as I approached the "front desk personnel" thru the long, narrow hallway. When I had reached the front desk the ofc mngr,She said yes, Im fine. So after she gave me my new treatment plan,and followed behind me, back up the long hallway to the front desk empl's so that I could make my next appt, meanwhile the offc mngr, Zorilyn Cain, came out to the front desk and asked me to follow her to her ofc. She also suggested that I see a different dentist. And I said why what is wrong with me continuing to see Dr Sharma? She replied that Dr Sharma no longer wanted me for a patient. And I tried to explain that I thought she may have gotten offended, But I apologized to her so I don't know why she even escalated the situation to Zorilyn Cain, esp since she told me she was okay Zorilyn Cain, kept throwing out false narrativees as to why Dr Sharma did not want to be my dentist anymore. I felt like a 3rd grader in the principles office trying to defend myself for something so trivial that I did not do to Dr Sharma. I told Zorilyn Cain that I was 63 years old and have never been called in any professional doctor's office by the office mngr and been told that the doctor did not want me as a pt. And to add insult to injury I was never told why. I mean who does this, I came in to seeek professional dental care and I did what anyone would do if they offended some one else, and promptly apologize. I felt like Dr. Sharma was professional enough to talk to me to try to resolve her issue with me, before escalating it behind my back, that we could have extinguished it and came to some type of resolution. She should have been able to move forward seemlessly, since she said she was okay. Which in hindsight I still do not even realize what I said that was so offensive to her. I asked a mere question abt my dental visit. However, I had made a hefty down payment for some upcoming root canals and fillings. I requested to Zorilyn Cain that I wanted a full refund on the deposit I left for those upcoming services. I did receive my refund, But I will never schedule another appt with them EVER. I seek professionalism, NOT immaturity in ANY of my dealings, be it personal or professional.

Quality care... such as given suggestions about preventive care. The people at the front desk are…read morenice too.

Best dentist I've ever been to and I have a fear of dentist. This man pulled 6 teeth at the same…read moretime and I NEVER FELT any pain. Not once and that includes the shots.

DISCRIMINATORY TOWARDS MINORITIES…read more Went to this guy years ago. He barely spoke. And was NOT polite. I asked Him some questions about my condition and He ignored me. It was clear He thought He was superior to me. After I left and had paid for X-rays. I decided Not to return. I requested my records be sent to another dentist. His office refused to send them, even though I had paid for them and they belong to me. Everytime I called or went there, they gave me the run around. I finally had to pay for new X-rays. He is NOT interested in saving your teeth. Just wants to pull them out. It's easier for Him. MINORITIES AVOID HIM LIKE THE PLAGUE! GET A CARING SKILLED DENTIST INSTEAD!

I can not say enough great things about this place! Love the staff, Love the service and they make…read moreyou feel right at home. I do not like getting work done at all but Dr. Brannan made my procedure painless. She was so kind and patient with everything. Her Assistant Tori was amazingly kind as well. Great personalities and just what people need when going to the dentist. My kids also go here and have been for 3 years and they always look forwards to going. I feel like we are always in great hands. Thank you Village Family Dental for making our visits wonderful every time.

It was my first time coming here and they have definitely left a great impression on me. They got…read moreme in right away and everything was swift and painless. Their staff members were polite, friendly, and professional. Bringing my daughter with me was something I was worried about since I didn't have a sitter and my husband's deployed, but they were more than willing to play with my daughter when I had to get X-rays and examinations. Just the overall all comfort of this place eliminates the fear of going to the dentist

I get really nervous when I'm at the dentist and they had so much patients with me. Calmed me down…read moreand talked me through it. The office staff were respectful and kind to my needs. 10/10 recommend

The care is wonderful! The office staff leaves a lot to be desired. I've paid upwards of $4k in two…read moreseparate visits to have caps placed on my child's teeth. The second visit had to be rescheduled and I specifically asked what my insurance would cover. We were willing to wait two months if needed for the insurance to renew and to cover more for the procedure. I was assured that it was preauthorized and given the amount I was responsible for at the time of the visit..which was paid in full. I received a bill two months later that I still owed almost $1200. It took a couple of months to arrange making payments, in the interim I was told they would not see my child as a patient for even his routine cleaning that is 100% covered by insurance until I paid the bill in full. Ok fine. I'll find another dentist. Then Carrie from the St. Paul's office called me today and lets me know that even though I've started making payments, I would be turned over to a collection agency in 4 months if the remainder is not paid. Shame on me for not doing my due diligence and checking with my insurance company instead of just taking their word. But also I don't want to do business anyway with a profession that specializes in the care of folks that's more concerned with a buck. I understand businesses don't run for free..but given the amount of money I have personally come out of pocket with in two visits, looks like they'd entrust their patients a little more. So no, I would not recommend. Patient care obviously takes second place.

I am so glad that I switched to Village family dental. I live in Saint Pauls and have been driving…read moreall the way to Pembrook for my dentist appointments. When my dentist in Pembrook could not see me for two months I contacted Village family dental they took me in The next day so I like their service so much they are my new permanent Dentist. When you go in there you get friendly and fast service. Would highly recommend them to anybody. Leo

My appointment was at 930 am and I waited almost 3 hours. I was told that I had to pay $320 before…read morebeing seen (they would not use my HRA) then waited even longer after paying. When I finally arrived to the back. He rushed me through and told me it was TMJ. I was crying in pain, had obvious swelling from where the infection was spreading. My 15 year old son could see the abscess. He prescribed me some ear drops, gave me a steroid shot, told me to buy a mouth guard and continue an antibiotic (for ear infection). I was billed for 2 injections but only received 1. I will be disputing the claims and please whatever you guys do, GO TO ANOTHER COUNTY TO SEE AN ENT! The abscess started draining the next day while at work. PICTURES DO NOT LIE!!!! TRY LISTENING TO YOUR PATIENTS!!!!!

Awesome office! Great staff and Dr Campbell has stellar bedside manner!read more

My daughter's and myself have been coming here for three years, the staff are great! My youngest…read moredaughter had to have sedation and was a bit scared, everyone was very patient with us.

Excellent dental work , receptionists are very kind and helpful. I love this place and am so happy…read moreto receive the BEST care here!

I have been to various dentist and found that this one is the best by far. They take time to…read moreexplain the procedure, during the procedure you experience no pain from either the needle or the drill so if your looking for a competent dentist office then this is the one.