Dr. Doescher helped me so much over the last couple of years while I was battling leukemia and getting a stem cell transplant. She was kind and caring and always concerned for my health. I just was there today because I accidentally chipped a tooth. I am leaving for a few months and she and the staff managed to get me into the office. She has a new associate Dr. Patel who did an amazing job repairing the chip. Looks better than ever! Thank you all! I feel so fortunate to have found this office! You will feel the same when you go! THIS IS FOR THE CENTER CITY OFFICE read more

Stay away from this dentist. The worst. I had a tooth break and it had to be extracted. On each side of that tooth, I had perfectly healthy teeth with beautiful veneers that I had done with a different dentist. All I wanted was an implant with a crown, and Bansi Doescher talked me into getting a bridge, which the two adjoining teeth were completely ruined, veneers broken off and teeth shaved down. From start to finish the complete procedure from impression to having the bridge put on was done by inexperienced, unlicensed employees. When the bridge was being seated on, I told the woman it felt terrible, sharp edges, didn't go near my gum and was painful. She didn't even care and said it will feel better later on. I have had pain and suffering since this was done and all I asked for was my money back for the bridge so I can get it replaced with a new one. The office manager didn't even ask me to come in and have it examined, and refused my refund, and lied and said a dentist seated the bridge, and a dentist never even came in the room. Every inexperienced, unlicensed, employee that came in contact with me complained nonstop about the owner, Bansi, and how poorly they were treated and how they hated working there with the terrible working conditions, and being micro managed every second. Now, when I get this bridge removed and those 2 adjoining teeth break, I will need 3 implants and 3 crowns resulting in more than $15,000. Smile Team will then be responsible for the total bill plus punitive damages for pain and suffering. You never know who is doing your procedures. Just anyone walks in and out. Many e-mails to Bansi Doescher and Marcella, the office manager have gone unanswered. I said if I would get my refund, if they wish, I would sign a release stating that there would be no malpractice lawsuit, and with no refund there would be negative reviews, a pending lawsuit, major complaint to The Dental Society, complaint to the BBB, and reported insurance fraud. And still no response. They don't care about anyone or anything. Shame on Smile Team! read more

I've been trying to discuss with somebody, anybody the plan for my teeth. Exrays were done, however they never sat down with me to discuss a plan. I was rushed out of the office because my blood pressure shot up. Told to get medical approval. Upon returning I had 4 teeth removed without talking about what was to be performed. I've been trying to see what its gonna cost me so that I have all the money up front to have all work completed as soon as possible. I am nervous and my phone calls to them to get answers are not returned. I am quite serious about this dental work. I called billing and no one has returned my call. I am asking questions about my mouth and no return calls. I want to know and want to say what is pulled. Why won't you communicate with me, its only the proper thing to do. read more

I have never been to this particular dentist and it was my first time calling but I was very impressed with the level of professionalism and great customer service I received from Jessica, the customer service representative. I am looking forward to meeting the entire team at Smile team! First impressions are everything. Jessica is definitely a great impression of the perfect representative for any dentist office. read more

My wife had a dental emergency and needed to schedule some serious work at the last minute. Cynthia Smith at the office went the last mile to fit her into the schedule. She really bent over backward to do the job, and we're very grateful. read more

my appointment was at 4:30 got me in the room and I was there for an hour and 32 minutes in the in the dentist office room I said the one tooth was bad. She still was poking on it after I told her what happened. I don't think if you need a good doctor dentist don't go here. read more

In need of a dentist request an appt with Dr Doescher for your next dental appt. Dr Doescher takes the time to explain dental procedures and x-ray findings. She has a gentle touch, communicates well with patient. Overall Quality of care I would rate excellent. read more

Yesterday someone came around and put paper flyers for your business under a wiper blade of every car on my street. Overnight the dew glued mine to my windshield. It took over an hour to remove this mess. FLYERS ON CARS ARE ILLEGAL ... even if you have a license for handbills/flyers (which I am pretty sure you don't). Here's the law: https://www.phila.gov/services/permits-violations-licenses/get-a-license/business-licenses-permits-and-approvals/other-businesses/get-a-handbill-distribution-license/ I've officially applied for a circular-free property sticker from the city. Next time your crew vandalizes my car in this manner I'll report you to the police and you'll be fined. PS if you have to market your business in this manner, you have a pretty lousy business model. read more

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5Star great service, awesome dental work Cynthia in billing and the office staff are great very helpful.

There is something that everyone has to know before they go to that dentist. If you want your kid to do his teeth don't take them there. They are nice to everyone but the reason that I didn't give them all stars is that they do belong to kids. They are nice but you feel that they don't want to work on kids' teeth. So be careful don't take your kids there they will hate something called the dentist. read more

Cynthia helped me with rescheduling my children's appointment. She was very patient with helping me find an appointment that fit my schedule. read more

Exceptional dental clinic! The dentist and staff were highly professional, successfully addressing my issue.Their expertise and care were evident throughout. Highly recommended! read more

Easy tooth extraction!! Pain free! I am going to send my whole family here! Thank you smile team

The Smile Team is amazing! I have always felt very nervous when going to the dentist and after searching and searching for someone I trust I have finally found them. Everyone in the office is so sweet and caring. They make sure they take care of you and that you feel comfortable at all times. I am so happy I have found them! Thank you all for everything you do! read more

I've been coming to this dentist before the northeast location came a thing. Im upset because i felt comfortable coming here, i don't let anyone work on me because not everyone knows what they are doing. I went in for a filling and the owner usually preforms the work on me. Im not sure but once covid hit this office has changed so much the work shes done and the people shes hired is terrible. Not only did I recommend friends and family here but she messed up on fillings on me an them and she literally BURNT me with her tools i had my skin peel off and a mark on my face for a month. I don't know how she managed to let that happen in the process of getting my filling redone and the numbing she used, she did not inform me that my heart rate will increase which freaked me out she did not care nor did her workers they also rarely clean the rooms due to lazy workers and being in a rush. I would expect more from her since I've been going there for the longest. I've had the same filling redone due to poor work. I wont EVER return back. read more

The Smile Team is always so kind and accommodating. Dr. Doescher is amazing, as is every member of the staff. There is NO need for any anxiety coming in here. Wonderful people doing wonderful work. read more

This was a good place but for some reason her new employees are giving her office a bad name they just don't care i was getting a cleaning done and the lady seem as if she didn't know what she was doing and kept poking at my gums also when i went back to get my fillings done mid way some lady walked in my room while my face was still num asking me questions on a bill that was on my account back in 2019 and we are in 2021 but my insurance did pay that bill but definitely not the experience i would want but i did get recommend by her from my family and friends and we all was coming to her offices for 2 years but i will not be coming back here anymore and also my family will also not be coming back . read more

This is the most pleasant experience I've had when visiting the dentist. The Dr. and her staff were incredibly pleasant, personable, attentive to detail, and helpful when answering my questions and concerns. I would recommend this team and Dr. to anyone. read more

This is an honest review, when I walked into the facility everything was fine, After about 30 minutes a patient came back in was complaining about something, I immediately got discouraged and decided to cancel my appt, Dr D came out and ensured me that it wasn't an issue and everything was good. I came back in a little hesitant but decided to give it another try. I went to the back immediately and Dr D had Shauniece assist me with everything. Shauniece turned my whole experience around, she so assuring and so pleasant, coming from the medical field you can tell when someone genuinely love they job and love what they do, that's the kind of service that's deserves recognition. Dr Patel was the Dentist that I saw and she was so nice and funny and I honestly left feeling satisfied with the service I got and I love how quickly they responded to any and all concerns I had. Definitely recommend this place. read more

would not recommend this dentist place to anyone , i visted the office 4 days ago for a 6 months cleaning the owner her self keep poking at my gum and oh most made me bleed and the dentist assistant his self made me choked on water because he wasnt paying attention! read more

I've been a patient of Dr Mithani's for quite a few years now. I even followed her from her old practice. She has always been so kind and it shows that she actually cares about her patients. Whether it be for a routine cleaning, or a bigger problem like a crown, her and her team always make sure you get the best care around. I highly recommend the Smile Team to anyone in the market for a new dentist! read more

Love the Smile Team. They have always been very accommodating and go out of their way to make sure each patient gets what they needs. They have been so great to me and my family, highly suggest this practice! read more